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The term ‘secular’ has been misused in politics: Rajnath Singh


New Delhi: A discussion in the Lok Sabha on Thursday on the Constitution and its chief architect B.R. Ambedkar went on a different trajectory as Home Minister Rajnath Singh termed “secular” the most misused word and Congress chief Sonia Gandhi hit back, accusing the government of deliberately attacking “the principles that inspired the country for decades”.

As the Lok Sabha, on the first day of the winter session, took up a discussion on commitment to the Constitution as a part of Ambedkar’s 125th birth anniversary celebrations, Rajnath Singh, initiating the debate, said that those who framed the Constitution would have introduced “socialist and secular” in it if they had felt it was required.

Taking veiled digs at the Congress, and even targeting actor Aamir Khan over his remarks on rising intolerance in the country, he said Ambedkar faced injustice and discrimination due to social inequities, but kept control over his feelings, and always presented an objective point of view.

“He (Ambedkar) never said how much he is being insulted in India. He said he will live in India for strengthening the country. He never thought he would go somewhere else,” he said, drawing protests from the opposition benches.

Speaker Sumitra Mahajan, however, ruled there was nothing objectionable.

The minister said Ambedkar was the “binding force” for the country while the country’s first home minister, Sardar Vallabhbhai Patel, was the “unifying force”. He also paid tribute to first prime minister Jawaharlal Nehru.

Noting the words “socialist and secular” were introduced in the Constitution through the 42nd amendment, he argued that if the Constitution-makers had felt their need, they would have included them in the Preamble.

Congress leader Mallikarjun Kharge sought to counter Rajnath Singh, saying Ambedkar wanted to include these words in the Preamble, but did not do so in the prevailing atmosphere.

Rajnath Singh, however, retorted that Ambedkar felt that secularism was in the basic nature of Indians and there was no need to mention it separately.

“In today’s politics, if a word has been misused the maximum, it is secular,” he claimed, adding the secular’s formal translation was not “dharam nirpeksh” (neutral of religion) but “panth nirpeksh (neutral of faith)” and that the “misuse of some words” had not allowed the country to have the level of harmony that was sought to be built.

He also stressed that Ambedkar should not be seen just as a Dalit leader.

In her address, Gandhi targeted the government, asserting that the principles that inspired India for decades were facing a threat. She also said that the history of the Constitution is closely linked to the history of the Congress party.

“Whatever we have seen in the past few months, it is against the values of the Constitution.

“Today is a day of happiness, but there is also pain. The principles that inspired (us) for decades, a danger is lurking over them. They are being deliberately attacked.

“The people who have no faith in the Constitution, who have not contributed to its making, they are talking about it repeatedly, are trying to appropriate it. There cannot be a bigger joke,” she said.

Mahajan said the Constitution is an instrument for social, economic and political progress and individual rights were as important as the interest of the community, and parliamentary democracy provides for peaceful co-existence and progress of all communities without reference to caste, sect, religion and language.

Prime Minister Narendra Modi was in the house when it took up the discussion.

The day is also being observed as the Constitution Day, commemorating acceptance of the draft statute on this day in 1949.


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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

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From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.