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‘Amit Shah has gone mad’: Lalu Yadav on his Pakistan remark


Patna: RJD chief Lalu Prasad on Friday accused BJP president Amit Shah of insulting nearly 11 crore Biharis by saying firecrackers would be burst in celebration in Pakistan if the BJP loses in the Bihar assembly polls. He said that Shah has “gone mad”.

“Amit Shah has insulted all Biharis, including Hindus, Muslims, Dalits, OBCS by terming us as Pakistani. It has again exposed his mindset for us,” Lalu told the media minutes before leaving for his nine election meetings on Friday. It is the last day of campaigning for the fourth phase of the on-going state assembly polls.

“Bilkul pagal ho gaya hai. Poore Bihar ko apmanit kar raha hai. (He has gone mad. He is insulting entire Bihar),” said Lalu a day after Amit Shah, during his election rallies, said firecrackers would be burst in celebration in Pakistan if the grand alliance – and not the BJP-led National Democratic Alliance – formed the next government.

Lalu said it is not a cricket match between India and Pakistan that firecrackers would be burst if India is defeated. “BJP is not India and Bihar is not Pakistan.”

“If the Bharatiya Janata Party is defeated in the Bihar assembly polls and does not form a government, firecrackers will be burst in Pakistan,” Shah said at an election rally in Raxaul on Thursday.

The BJP president said jailed criminal-turned-politician Mohammad Shahabuddin would benefit the most if a government led by Nitish Kumar and Lalu Prasad comes to power in Bihar.

Shahabuddin, a former parliamentarian, is currently lodged in Bhagalpur Central Jail.

Lalu said: “It is a below-the-belt attack against all Biharis by Amit Shah. People will teach him and his party a hard lesson in the polls.”

“Such statement of Amit Shah has a certain motive to play the communal card but he and BJP will not succeed in their design in Bihar”.

Lalu Prasad reiterated that the grand alliance of the Janata Dal-United, Rashtriya Janata Dal and the Congress will form the next government in Bihar.

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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to www.ameridial.com. More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

Also Read: 7 Pro SEO Tips for Small Businesses

From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.