Bengal likely to open 24×7 toll free Helpline to keep Auto rickshaws in check

West Bengal transport minister announced a 24x7 helpline to keep the autorickshaw drivers in check

Auto rikshaws in India. Pixbay
  • To curb recklessness of autorickshaws Bengal government would open a 24×7 helpline
  • The helpline is planned to open before the setting of festival season
  • Kolkata has seen four deaths in three autorickshaw accidents due to reckless driving in the last week

Kolkata, Sept 21, 2016: Attributing to the increasing number of auto rickshaw accidents in West Bengal the state transport minister Subhendu Adhikari announced the opening of a 24×7 helpline before the coming festive season on Tuesday.

Complaints can be lodged by calling up the toll-free number. “Passengers will be able to lodge complaints against the offending drivers to police or to motor vehicles department in case of any problem. Also, the auto route management commission is instructed to control the inflated auto fair on all the routes,” Adhikari said.

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Meanwhile, the city-based auto rickshaw unions are set to impose a clump of regulations on auto drivers.

“The auto drivers are instructed not to play loud music or strap LED lights inside the auto. The drivers are also warned not misbehave with the passengers under any circumstances or charge more than the fare regulated by the union,” said a union leader said.

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The number of accidents are ever increasing in West Bengal with Kolkata seeing four people die in three separate auto accidents attributed to reckless driving in the past one week. (IANS)


  • Arya Sharan

    Such an initiative will surely help prevent accidents and other unwanted incidents.

  • Enakshi Roy Chowdhury

    Such initiative was much needed. the reckless behavior and rash driving of the auto drivers is leading no where but to their death and also others.