New Delhi: Mysuru in Karnataka has topped the list of the cleanest cities in India for the second year in a row.
It was followed by Chandigarh, Tiruchirapalli, New Delhi Municipal Council area and Visakhapatnam, said a report following a nationwide survey, “Swachh Survekshan 2016” under the ‘Swachh Bharat’ Mission.
“The survey is not done to demoralise any city or place of the country. It aims at generating a healthy competition among them,” Urban Development Minister M. Venkaiah Naidu told reporters while releasing the survey report here.
It aims at popularising the ‘Swachh Bharat’ Mission, “and to bring competitive spirit among people to keep their cities clean”, the minister added.
Prime Minister Narendra Modi’s constituency Varanasi was ranked 65th among 73 cities surveyed.
The survey, first since the launch of the ‘Swachh Bharat’ Mission in October 2014 by the prime minister, was carried out by Quality Council of India.
The government had commissioned a survey on the sanitation scenario in 75 major cities
including 53 with a population of above 10 lakh each and state capitals.
West Bengal’s Kolkata and Noida of Uttar Pradesh will participate in the next round, hence the ranking this year was for 73 cities.
New Delhi was ranked based on its three municipal corporations. While East Delhi Municipal Corporation was ranked 52, North and South Delhi Municipal Corporation were 43 and 39, respectively.
The list of the top 10 includes Mysuru, Chandigarh, Tiruchirapalli, New Delhi Municipal Council area, Visakhapatnam, Surat, Rajkot, Gangtok, Pimprichindwad and Greater Mumbai. (IANS) (pic courtesy: lifeamongzillions.wordpress.com)
In past few years, the industry has seen a drastic growth
There are several reasons which are making this industry flourish in India at such a fast pace
For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.
At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to www.ameridial.com. More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.
Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.
Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.
A competitive workforce
The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.
But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.
An effective training environment
One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons they prefer to establish a foothold in India.
Investments in IT
Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.
There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.