Thursday March 22, 2018
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No matter where we live, Our hearts are still Indian!

What have we not contributed to the world? Why are we being divided?

Source: Wikimedia Commons


Make most of the Indian hemp seed and sow it everywhere

                                                                                                  George Washington


Watch this video—I AM INDIAN

The above video is written and performed by a  renowned US-based Comedian Rajiv Satyal. Following is the sum up of what Rajiv says in this video:

We as Indians are today being divided as East-Asians, North-Asians and South-Asians, But why? We are “Indians” solely Indians. Then why are we being divided once again into different groups repeating what the British did to us years back.

India being the third largest economy in the world with a population of 1.3 million why is being pushed towards the verge of ethnic division? Just because an Indian is born in a different country, lives in a different country, sounds like this and eats like that. NO. All this doesn’t mean that we have lost our nationality and patriotism. Our HEARTS are Indian.

India is not just good in numbers, but in its people as well. We haven’t left any scope for the world to not identify us. We are charming, after all; we have given the world iconic singers. From Ravi Shankar to Zubin Mehta to Asha Bhosle to Lata Mageshkar, our music industry is flourished with the best voices. Our romantic Bollywood films and the allure of Kama Sutra are famous all over the world.

Related article: America needs to actually understand what India is

We are brainy, we are the ones who invented numbers. We gifted the world the greatest mathematicians like Aryabhata and Srinivasa. We are doctors, engineers and techies. And when we mind our business, we Indians are the third wealthiest ethnic group in America.

We welcome the world for Yoga, to taste our scrumptious cuisine and turning cricket into a multi-billion sport. We meditate, we practice Ayurveda and we have everything-chess, flush toilets, wireless communication, arranged marriages, monuments, scriptures, temples, churches, Gurdwaras and DEMOCRACY.

Our motherland is magical and mystical -with Mahatma Gandhi, Abdul Kalam, Jawaharlal Nehru, Pandits and Gurus being born to it. We preach Dharma, Karma and religious tolerance. We have kismet and Reincarnation. And no matter where you live, which country you belong to, what color you have, what religion you practice, you are WELCOME TO INCREDIBLE INDIA!


With inputs from Shubhi Mangla. Twitter @shubhi_mangla



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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

Also Read: 7 Pro SEO Tips for Small Businesses

From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.