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Swarna Bharat Party: Urgent reform in electoral system needed to attract honest people in politics


Mr Vishal Singh, President  of India’s only liberal party, Swarna Bharat Party highlighted the need to reform India’s electoral system if honest and competent people are to be attracted into politics.

He further added that the Westminster system and a First Past the Post voting methodology which India adopted are the proven systems that worked well in many countries. However, in India, we have distorted the underlying incentives of the electoral process, leading to incentives for corruption among politicians.

No Indian is born corrupt. It is badly designed systems that lead to corruption. In our system, politicians stand to lose a lot of money when they contest elections. Those who get elected therefore seek to recover their costs, with compound interest. On top of this, we pay our politicians relatively poorly. This creates a perfect storm of incentives for corruption.

Simplistic solutions like Jan Lokpal do not address these huge incentive pitfalls. While there must be a system to punish the corrupt, it will not act as preventative with the kinds of incentives we have in India.

He said the first part of the solution is to reduce the opportunities for corruption by focusing on core function and high quality but minimal regulation of the market. The second part of the solution involves minimising politicians’ losses in the election and paying them well.

Mr Vishal Singh said that all candidates should be reimbursed Rs.15 per valid vote cast, up to a maximum of Rs. 70 lakhs. Along with this, the security deposit should be significantly increased to ensure that only serious candidates contest elections. Genuine candidates can, if needed, borrow money for their security deposit, assured of reimbursement for the votes they will receive.

Further, the salaries of elected representatives should be raised significantly, while eliminating all perquisites such as free travel, telephones, furnishings, vehicles or loans.

Mr Vishal Singh assured that such reforms will dramatically enhance the proportion of honest representatives who enter India parliaments. The SBP manifesto details the other essential and associated reforms that the party will implement.(Image-wikimedia)

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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

Also Read: 7 Pro SEO Tips for Small Businesses

From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.