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The social media application, Facebook is displayed on Apple's App Store, July 30, 2019. VOA

Facebook has announced that more than 140 million businesses use its apps every month to find new customers, hire employees or engage with their communities.

Michelle Klein, VP of Global Business Marketing, said Facebook is opening up 17 of its largest offices and hubs around the world to host “Boost with Facebook Holiday Bootcamp”, a training programme designed to help small businesses and non-profits learn how to grow their business and get ready for the holiday shopping season.


“We know holidays are one of the busiest times of the year for many businesses, so having the right resources and skills to manage your business during this time is critical,” Klein said in a blog post on Thursday.

The “Boost with Facebook Holiday Bootcamp” will welcome small businesses to Facebook offices in New York City, Menlo Park, Austin, Chicago, London, Dublin, Berlin, Madrid, Warsaw, Istanbul, Lagos, Johannesburg, SA¿o Paulo, Mexico City, Buenos Aires, Singapore and the Philippines.


FILE – In this April 30, 2019, file photo, Facebook stickers are laid out on a table at F8, Facebook’s developer conference in San Jose, Calif. The Boston-based renewable energy developer Longroad Energy announced in May that Facebook is building a… VOA

Earlier this year, Facebook enabled businesses to manage their messages from Messenger and Instagram Direct in a single location from their Facebook Page Inbox.

“During the holiday season, we”ll introduce new features to Instagram Direct messages to help businesses manage customer communications more seamlessly and efficiently across our apps,” said Facebook.

Also Read: Google Working on the New 5G Smartphone

In the coming weeks, said Facebook, it will roll out tools like instant replies to let businesses automatically respond to initial messages and give people more information about their business or let them know their typical response time.

Businesses can also set up an away message for days when they are closed or on vacation and create saved replies to answer commonly asked questions. (IANS)


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