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Adobe, Microsoft and SAP Introduce Open Data Initiative

Adobe, Microsoft and SAP are partnering to reimagine the customer experience management category

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Adobe
Adobe, Microsoft and SAP announce Open Data Initiative. (IANS)

In an effort to empower companies to derive more value from their data and deliver better customer experiences, Adobe, Microsoft and SAP have introduced the Open Data Initiative (ODI).

Announced at the “Microsoft Ignite” conference here late on Monday, the initiative will enhance data exchange between the applications and platforms offered by the three companies.

“Together with Adobe and SAP, we are taking a first, critical step to helping companies achieve a level of customer and business understanding that has never before been possible,” said Microsoft CEO Satya Nadella.

“Organisations everywhere have a massive opportunity to build AI-powered digital feedback loops for predictive power, automated workflows and, ultimately, improved business outcomes,” he added.

Companies around the world use software and services from Adobe, Microsoft and SAP to run product development, operations, finance, marketing, sales, human resources and more.

Microsoft
A sign for Microsoft is seen on a building in Cambridge. VOA

The core focus of the Open Data Initiative is to eliminate data silos and enable a single view of the customer, helping companies to better govern their data and support privacy and security initiatives.

“Adobe, Microsoft and SAP are partnering to reimagine the customer experience management category,” said Shantanu Narayen, CEO, Adobe.

“Together, we will give enterprises the ability to harness and action massive volumes of customer data to deliver personalised, real-time customer experiences at scale,” he added.

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According to Bill McDermott, CEO of SAP, the three companies understand that the customer experience is no longer a sales management conversation.

With the open data initiative, we will help businesses run with a true single view of the customer,” said McDermott. (IANS)

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AI Helping Differently-abled to Become More Independent: Microsoft

The showcase will feature technology-based projects from non-profit organisations, assistive technologies developed by leading technology companies, Microsoft partners as well as Microsoft solutions, the company added

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Microsoft, Taiwan AI
A man walks past a Microsoft sign set up for the Microsoft BUILD conference at Moscone Center in San Francisco, April 28, 2015. VOA

Cloud and Artificial Intelligence (AI) solutions are empowering differently-abled people with tools that support independence and productivity, a top Microsoft executive said here on Friday.

The software giant last year launched its five-year, $25 million “AI for Accessibility” programme that harnesses the power of AI to amplify human capability for the more than one billion people around the world with a disability.

“At Microsoft, we believe there are no limits to what people can achieve when technology reflects the diversity of everyone who uses it,” Sriram Rajamani, Managing Director, Microsoft Research India, said on the inaugural day of the two-day “Accessibility Summit – Empowering for Inclusion” here.

Real time speech-to-text transcription, computer vision capabilities and predictive text functionality are just a few examples of how AI is useful to people with disabilities.

Microsoft
Logo of Microsoft outside it’s office. Pixabay

Inaugurating the summit, Shakuntala Doley Gamlin, Secretary, Department of Empowerment of Persons with Disabilities at the Social Justice and Empowerment Ministry, said that a strong public-private partnership can go a long way in empowering the differently-abled with equal access and opportunity.

Microsoft hosted the summit in collaboration with the National Association of the Deaf and National Centre for Promotion of Employment of Disabled People (NCPEPD), a non-profit organisation.

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The two-day conference will also combine a rich mix of master classes and access to Microsoft’s “AI for Accessibility” resources for the developer community with a showcase of inclusive technology, Microsoft said.

The showcase will feature technology-based projects from non-profit organisations, assistive technologies developed by leading technology companies, Microsoft partners as well as Microsoft solutions, the company added. (IANS)