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Amazon Admits it Keeps Data That it Obtains Through its Voice Assistant Alexa

The American people deserve to understand how their personal data is being used by tech companies

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Amazon, Voice Assistant, Alexa
The answers came as a follow-up to a request from Coons dating to last month when the Senator questioned how long the company holds on to voice recordings. Pixabay

Retail giant Amazon has reportedly admitted it does not always delete the stored data that it obtains through voice interactions through its voice assistant Alexa and Echo line-up of smart devices.

As first reported by the CNET, Brian Huseman, Amazon’s Vice President of Public Policy, responded to Delaware Senator Chris Coons on June 28, informing that Amazon keeps the transcripts until users “manually delete the information”.

“Huseman also noted that Amazon had an ‘ongoing effort to ensure those transcripts do not remain in any of Alexa’s other storage systems’.

“There are still records from some conversations with Alexa that Amazon won’t delete, even if people remove the audio, the letter revealed,” the report said on Wednesday.

Amazon, Voice Assistant, Alexa
Retail giant Amazon has reportedly admitted it does not always delete the stored data that it obtains through voice interactions. Pixabay

The answers came as a follow-up to a request from Coons dating to last month when the Senator questioned how long the company holds on to voice recordings and transcripts from Echo interactions.

“The American people deserve to understand how their personal data is being used by tech companies, and I will continue to work with both consumers and companies to identify how to best protect Americans’ personal information,” Coons was quoted as saying in a statement by CNET.

Also Read- Things You Don’t Know about the US Constitution

According to Amazon, other types of Alexa requests, like setting an alarm, reminder, or calendar event, also leave data. (IANS)

Next Story

Amazon Brings Plug-in Smart Speaker ‘Echo Flex’ in India

As a limited period offer, customers can avail a Wipro smart LED bulb (9W) worth Rs 2,099 for no additional cost on the purchase of every Echo Flex on Amazon.in

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Security guards stand at the reception desk of the Amazon India office in Bengaluru, India, Aug. 14, 2015. VOA

Amazon on Wednesday introduced the Echo Flex, a plug-in smart speaker that saves on space by plugging directly into a standard electrical outlet, in India.

Available for Rs 2,999 in online pre-order mode, Echo Flex also has a built-in USB-A port so you can easily charge your phone or other devices, all while using only one outlet, the company said in a statement.

“We are happy to introduce Echo Flex for users in India to access Alexa even more conveniently now from any room in the house,” said Parag Gupta, Head of Amazon Devices.

“With its compact form, Echo Flex can be plugged in directly into an electrical socket to provide all the functionalities of an Echo device,” he added.

Amazon
Alexa and Fire TV devices are constantly improving over time and now on Monday Amazon announced that a user can connect their Echo devices with their Fire TV. Pixabay

Echo Flex works with devices such as smart lights and plugs from brands including Philips, SYSKA LED, Oakter, TP-Link and more.

Just like other Echo devices, users can connect Echo Flex to preferred speakers using Bluetooth or a 3.5 mm audio cable for a higher audio output.

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Echo Flex is available for pre-order starting today and will ship next month.

As a limited period offer, customers can avail a Wipro smart LED bulb (9W) worth Rs 2,099 for no additional cost on the purchase of every Echo Flex on Amazon.in. (IANS)