Wednesday January 22, 2020
Home Lead Story Employees at ...

Employees at Amazon Criticise its One-day Delivery Plan

Amazon is one of the largest employers in America with 647,500 full-time and part-time workers as of December 31, 2018

0
//
Amazon, online retailer, Drones
The Amazon warehouse in San Fernando de Henares is seen during a 3-day walkout to demand better wages and working conditions, on the outskirts of Madrid, Spain. VOA

Employees at Amazon warehouses are infuriated at the company’s decision of implementing one-day delivery to Prime members, replacing the historical two-day programme.

Stuart Appelbaum, President of Retail, Wholesale and Department Store Union at Amazon, said workers were already struggling to keep pace and handle 200 to 300 orders during a single 12-hour shift, the CNN reported on Friday.

In an earnings call earlier this week, Brian Olsavsky, Chief Financial Officer at Amazon, announced the plan saying that the company will be building most of this capacity throughout 2019 with the investment of $800 million in the process.

However, Appelbaum fears that speeding up deliveries could be dangerous for employees at the Amazon fulfilment centres.

Accusing Appelbaum of continuing to “spout falsehoods”, Dave Clark, Senior Vice President of Worldwide Operations at Amazon, said: “We appreciate his concern for our associates but his concern is misguided and self-serving.”

An Amazon spokesperson also said that workers do “not struggle to maintain” their workload and their lives were not at stake. “We have a very safe work environment,” the report quoted a company spokesperson as saying in an email.

Google , US, Alexa, Amazon, Drones, e-commerce
The logo of Amazon, online retailer is seen at the company logistics center in Lauwin-Planque, France. VOA

Amazon already offers a selection of items that are eligible for free one-day shipping and it rolled out two-hour delivery in certain cities with its Prime Now service.

Now, Amazon says it wants to make one-day the standard for all Prime members, the report noted.

Also Read- Poor Tech Infra Holding Indian Entrepreneurs Back: Facebook

This is not the first time that the ecommerce giant has been criticised by workers.

In April 2018, the company faced flak after it revealed the median pay for employees was $28,446 in 2017. Later in October, the minimum wage to $15 per hour.

Amazon is one of the largest employers in America with 647,500 full-time and part-time workers as of December 31, 2018. (IANS)

Next Story

Amazon To Empower SMBs in India By Exporting Products Worth $10bn

According to Prabhu Ram, Head, Industry Intelligence Group (IIG), CMR, SMBs in India account for 45 per cent of industrial output, creating employment for 60 million Indians and roughly 1.3 million jobs annually

0
Amazon
Amazon wants to make sure that the current perception of the company among the small businesses go away, else this will further call for strict scrutiny from the regulators and protests from small traders. VOA

$1 billion commitment by Amazon to empower small and medium businesses (SMBs) in India is Jeff Bezos’ attempt to change the e-commerce giant’s perception among small businesses which are in a retaliatory mode, industry experts said on Wednesday.

Bezos announced that the e-commerce major, through its global footprint, will help SMBs export products worth $10 billion by 2025. This move is seen as a measure to calm the growing unrest and protests going on under the aegis of the Confederation of All India Traders (CAIT).

“Amazon wants to make sure that the current perception of the company among the small businesses go away, else this will further call for strict scrutiny from the regulators and protests from small traders,” Satish Meena, Senior Forecast Analyst with Forrester, told IANS.

Over the next five years, Amazon will invest $1 billion to digitise micro and small businesses in cities, towns and villages across India, helping them reach more customers than ever before, announced Bezos.

According to Meena, this is in line with what Amazon is planning to do in India for the next few years.

“They need partnerships with SMBs for products to cater not only to the Indian customers, but also to customers outside the country,” he said. Amazon said it would establish ‘Digital Haats’ in 100 cities and villages to help businesses integrate into the digital economy.

According to Prabhu Ram, Head, Industry Intelligence Group (IIG), CMR, SMBs in India account for 45 per cent of industrial output, creating employment for 60 million Indians and roughly 1.3 million jobs annually. “The SMBs, however, are constrained by multiple challenges, including access to skills, talent, finance, and most importantly, digital outreach,” Ram told IANS.

Amazon
$1 billion commitment by Amazon to empower small and medium businesses (SMBs) in India is Jeff Bezos’ attempt to change the e-commerce giant’s perception among small businesses which are in a retaliatory mode, industry experts said on Wednesday. Pixabay

“This is where SMB-centric initiatives, such as Amazon’s commitment, are a welcome initiative to digitally support SMBs, enabling them to gain knowledge, reach their target audience, achieve scale, and while doing so, be able to measure their growth metrics,” Ram said.

ALSO READ: Foldable Samsung Smartphone “Galaxy Z Flip” To Have 15W Charger

In the end, added Meena, SMBs in India also need handholding in product development, capital investment and access to market. (IANS)