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Amazon is ‘India ki Apni Dukaan’, Says CEO Jeff Bezos

Today, Amazon holds 30 per cent of the e-commerce market in India and has become the most-visited shopping site in the country

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Amazon.in arrived in India on June 5, 2013 and for world's top billionaire Jeff Bezos, has transformed the way the country buys and sells. VOA

Amazon.in arrived in India on June 5, 2013 and for world’s top billionaire Jeff Bezos, has transformed the way the country buys and sells. Today, Amazon holds 30 per cent of the e-commerce market in India and has become the most-visited shopping site in the country.

“As we say here at Amazon, it’s still Day 1, and I’m energized and humbled by the opportunities ahead. Amazon.in is ‘India ki apni dukaan’,” said Bezos. “From listening to music, playing bhajans, voice shopping, or even ordering a cab, Alexa can do everything. There are tens of thousands of third-party developers expanding Alexa’s capabilities for our India customers,” he wrote.

Customers from 100 per cent of serviceable pin codes in India have placed orders on Amazon. Hundreds of thousands of Indian businesses now sell on Amazon.in. After cementing its position in the ecommerce space, Amazon has launched several products like Amazon Echo, Prime Video, Prime subscription, Kindle, Alexa-enabled third-party devices, Amazon Music and Amazon Pay in India.

According to the International Data Corporation (IDC), Amazon Echo led the Indian smart speakers market with 59 per cent share in 2018, followed by Google Home with 39 per cent unit share. In India, there are nearly eight third-party brands with 13 different devices that have Alexa built-in.

amazon, jeff bezos
Today, Amazon holds 30 per cent of the e-commerce market in India and has become the most-visited shopping site in the country. Flickr

Developers can now start building Alexa skills for customers in India with the new Hindi voice model available in Alexa Skills Kit (ASK). The Amazon Web Services (AWS) which is Amazon’s cloud-computing business accounted for $8.38 billion of revenue for the company in the second quarter (Q2) in 2019 — a 37 per cent growth — and India is right on top in embracing the AWS Cloud.

AWS has been investing in India for a long time now. Today, AWS Cloud is being used by several active customers for various applications, including website hosting, big data analytics, ML/AI, Internet of Things (IoT), mobile applications and run mission-critical business applications.

The AWS customers’ list includes HDFC Life, Ashok Leyland, Aditya Birla Finance, MakeMyTrip, redBus, L&T Infotech and several others. “Over the last few years, we have brought an ever-expanding set of capabilities to our customers in India across industries — enterprises, governments and start-ups, Ed Lenta, Managing Director, Asia Pacific, AWS, told IANS recently.

AWS, that offers over 200 security compliances — more than any other Cloud provider — in May announced third availability zone in Mumbai Cloud region. To expand further in the country, Amazon India has introduced the Packaging-Free Shipment programme in nine Indian cities, which reduces waste by shipping orders in their original packaging and combining multiple shipments in a reusable crate or a corrugate box.

amazon, jeff bezos
Security guards stand at the reception desk of the Amazon India office in Bengaluru, India, Aug. 14, 2015. VOA

Amazon has signed a lease with GMR Hyderabad Airport City to expand its largest Fulfilment Centre (FC) in India. The existing FC is spread across 400,000 square feet and will now be expanded by another 180,000 square feet.

In June, Amazon announced the launch of its largest delivery station in Telangana spread across more than 20,000 square feet. Amazon has three fulfilment centres in Hyderabad with more than 3.2 million cubic feet of storage space. It also has two sorting centres in Hyderabad with 100,000 square feet of processing capacity. There are about 90 Amazon owned and Service Partner delivery stations in Telangana.

ALSO READ: Hike Sticker Chat to Now Encrypt Users’ Data with End-to-End Encryption, Auto Backup

Amazon is hopeful that the Indian government would release a “stable predictable” e-commerce policy that would allow the retail behemoth keep investing and creating jobs in the country. The Commerce Ministry is currently in the process of finalising the national e-commerce policy and multinational firms have raised concerns over certain provisions of the draft policy.

“Our engagement with the Indian government makes us optimistic about partnering and collaborating to seek a stable predicable policy that allow us to continue investing in our technology and infrastructure,” said Brian Olsavsky, Senior Vice President and Chief Financial Officer (CFO) at Amazon last week. Amazon is going the whole hog on its India dream. (IANS)

Next Story

Amazon Launches its Marketplace Appstore in India

With nearly 100 apps from across the world on the Amazon Marketplace Appstore, Indian sellers will now have easy access to more apps to help them create a better customer experience

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Google , US, Alexa, Amazon, Drones, e-commerce
The logo of Amazon, online retailer is seen at the company logistics center in Lauwin-Planque, France. VOA

Amazon on Monday launched its Marketplace Appstore in India, which is a platform created for sellers to discover trusted third-party applications that can help them automate, grow and manage their business.

The Amazon Marketplace Appstore enables sellers to focus on their business as it reduces the time and effort they spend on finding the right solution for their specific needs — be it finding a shipping provider or sales analytics tool.

Sellers can search, filter and compare applications to find the solution that best suits their needs.

“The platform is designed to intuitively connect the right developer with the right seller to ensure that both parties succeed,” said Gopal Pillai, Vice-President, Seller Services, Amazon India.

The Appstore features multiple solutions by Amazon and external developers, covering a range of functionalities and price points. Sellers can now browse and filter apps across 13 categories, including accounting and tax remittance, and inventory and order management.

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A delivery person pushes a cart full of Amazon boxes in New York City, U.S., Feb. 14, 2019. VOA

With the Appstore, Amazon essentially takes the ambiguity out of third-party validation by vetting each solution provider before featuring them.

With a few clicks, sellers can discover relevant solutions for their business, authorise data access and complete their purchase.

“We want to become the go-to solution for sellers to access business tools for their needs and minimise the time, effort and money otherwise spent on searching and experimenting for appropriate solutions,” Pillai said.

Also Read: Microsoft Opens Security Lab to Test Vulnerabilities

“The applications on the Amazon Marketplace Appstore have been verified and are reliable. We believe this will help both sellers and developers scale their businesses,” he said.

With nearly 100 apps from across the world on the Amazon Marketplace Appstore, Indian sellers will now have easy access to more apps to help them create a better customer experience. (IANS)