Wednesday January 29, 2020
Home Lead Story Amazon is &#8...

Amazon is ‘India ki Apni Dukaan’, Says CEO Jeff Bezos

Today, Amazon holds 30 per cent of the e-commerce market in India and has become the most-visited shopping site in the country

0
//
amazon, jeff bezos
Amazon.in arrived in India on June 5, 2013 and for world's top billionaire Jeff Bezos, has transformed the way the country buys and sells. VOA

Amazon.in arrived in India on June 5, 2013 and for world’s top billionaire Jeff Bezos, has transformed the way the country buys and sells. Today, Amazon holds 30 per cent of the e-commerce market in India and has become the most-visited shopping site in the country.

“As we say here at Amazon, it’s still Day 1, and I’m energized and humbled by the opportunities ahead. Amazon.in is ‘India ki apni dukaan’,” said Bezos. “From listening to music, playing bhajans, voice shopping, or even ordering a cab, Alexa can do everything. There are tens of thousands of third-party developers expanding Alexa’s capabilities for our India customers,” he wrote.

Customers from 100 per cent of serviceable pin codes in India have placed orders on Amazon. Hundreds of thousands of Indian businesses now sell on Amazon.in. After cementing its position in the ecommerce space, Amazon has launched several products like Amazon Echo, Prime Video, Prime subscription, Kindle, Alexa-enabled third-party devices, Amazon Music and Amazon Pay in India.

According to the International Data Corporation (IDC), Amazon Echo led the Indian smart speakers market with 59 per cent share in 2018, followed by Google Home with 39 per cent unit share. In India, there are nearly eight third-party brands with 13 different devices that have Alexa built-in.

amazon, jeff bezos
Today, Amazon holds 30 per cent of the e-commerce market in India and has become the most-visited shopping site in the country. Flickr

Developers can now start building Alexa skills for customers in India with the new Hindi voice model available in Alexa Skills Kit (ASK). The Amazon Web Services (AWS) which is Amazon’s cloud-computing business accounted for $8.38 billion of revenue for the company in the second quarter (Q2) in 2019 — a 37 per cent growth — and India is right on top in embracing the AWS Cloud.

AWS has been investing in India for a long time now. Today, AWS Cloud is being used by several active customers for various applications, including website hosting, big data analytics, ML/AI, Internet of Things (IoT), mobile applications and run mission-critical business applications.

The AWS customers’ list includes HDFC Life, Ashok Leyland, Aditya Birla Finance, MakeMyTrip, redBus, L&T Infotech and several others. “Over the last few years, we have brought an ever-expanding set of capabilities to our customers in India across industries — enterprises, governments and start-ups, Ed Lenta, Managing Director, Asia Pacific, AWS, told IANS recently.

AWS, that offers over 200 security compliances — more than any other Cloud provider — in May announced third availability zone in Mumbai Cloud region. To expand further in the country, Amazon India has introduced the Packaging-Free Shipment programme in nine Indian cities, which reduces waste by shipping orders in their original packaging and combining multiple shipments in a reusable crate or a corrugate box.

amazon, jeff bezos
Security guards stand at the reception desk of the Amazon India office in Bengaluru, India, Aug. 14, 2015. VOA

Amazon has signed a lease with GMR Hyderabad Airport City to expand its largest Fulfilment Centre (FC) in India. The existing FC is spread across 400,000 square feet and will now be expanded by another 180,000 square feet.

In June, Amazon announced the launch of its largest delivery station in Telangana spread across more than 20,000 square feet. Amazon has three fulfilment centres in Hyderabad with more than 3.2 million cubic feet of storage space. It also has two sorting centres in Hyderabad with 100,000 square feet of processing capacity. There are about 90 Amazon owned and Service Partner delivery stations in Telangana.

ALSO READ: Hike Sticker Chat to Now Encrypt Users’ Data with End-to-End Encryption, Auto Backup

Amazon is hopeful that the Indian government would release a “stable predictable” e-commerce policy that would allow the retail behemoth keep investing and creating jobs in the country. The Commerce Ministry is currently in the process of finalising the national e-commerce policy and multinational firms have raised concerns over certain provisions of the draft policy.

“Our engagement with the Indian government makes us optimistic about partnering and collaborating to seek a stable predicable policy that allow us to continue investing in our technology and infrastructure,” said Brian Olsavsky, Senior Vice President and Chief Financial Officer (CFO) at Amazon last week. Amazon is going the whole hog on its India dream. (IANS)

Next Story

Amazon Employees Risk Their Jobs by Criticizing Amazon’s Record on Climate Change

Workers Criticize Amazon on Climate Despite Risk to Jobs

0
Amazon employees
Employees walk through a lobby at Amazon's headquarters in Seattle. VOA

Hundreds of employees are openly criticizing Amazon’s record on climate change despite what they say is a company policy that puts their jobs at risk for speaking out.

On Sunday, more than 300 employees of the online retail giant signed their names and job titles to statements on blog post on Medium. The online protest was organized by a group called Amazon Employees For Climate Justice, an advocacy group founded by Amazon workers that earlier this month said the company had sent letters to its members threatening to fire them if they continued to speak to the press.

“It’s our moral responsibility to speak up, and the changes to the communications policy are censoring us from exercising that responsibility,” said Sarah Tracy, a software development engineer at Amazon, in a statement.

Amazon employees at the company logistics centre in Boves
The logo of Amazon is seen at the company logistics centre in Boves, France. VOA

Amazon said that its policy on external communications is not new and is in keeping with other large companies. It said the policy applies to all Amazon employees and is not directed at any specific group.

“While all employees are welcome to engage constructively with any of the many teams inside the company that work on sustainability and other topics, we do enforce our external communications policy and will not allow employees to publicly disparage or misrepresent the company or the hard work of their colleagues who are developing solutions to these hard problems,” according to a spokesperson from the company.

Amazon, which relies on fossil fuels to power the planes, trucks and vans that ship packages all over the world, has an enormous carbon footprint. And its workers have been vocal in criticizing some of the company’s practices.

Also Read- Social Networking Giant Facebook Blames Apple iOS for Bezos’ Phone Hacking

Last year, more than 8,000 staffers signed an open letter to CEO and founder Jeff Bezos demanding that it cut its carbon emissions, end its use of fossil fuels and stop its work with oil companies that use Amazon’s technology to locate fossil fuel deposits.

The company said in a statement that it is passionate about climate change issues and has already pledged to become net zero carbon by 2040 and use 100% renewable energy by 2030. (VOA)