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Apple Accused of Making False Claims About its iPhone X Series

The plaintiffs also allege that the iPhone X series phones have lower screen resolution than advertised, the CNET report said on Saturday

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Apple accused of making false claims about iPhone X series. Pixabay

A lawsuit filed in a US court has accused Apple of making false claims about the screen sizes and pixel counts of the displays in its iPhone X series, CNET reported.

The suit filed on Friday in the District Court of Northern California alleges that the Cupertino, California-headquartered tech giant lied about the screen sizes of iPhone X, iPhone XS and iPhone XS Max devices by counting non-screen areas like the notch and corners.

The two plaintiffs who filed the suit are seeking class action status, according to the report.

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An Apple store in Woodbridge, Virginia. (VOA)

The suit alleges that Apple is falsely marketing the new line of iPhones as “all screen”.

For example, the screen size of iPhone X is “only about 5.6875 inches”, and not 5.8 inches as claimed by Apple, the complaint stated.

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The plaintiffs also allege that the iPhone X series phones have lower screen resolution than advertised, the CNET report said on Saturday.

Apple was sued over its products earlier also. A lawsuit filed in June alleged that the screen of Apple Watch has a tendency to “crack, shatter or detach from the body of the watch.” (IANS)

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Tech Giant Apple Pledges to Alert Users on iPhone Performance

Apple has agreed to do this both for current and future iPhones

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A customer is entering the Apple store in Fairfax, Virginia. VOA

Apple has committed to be clearer and more upfront with iPhone users about battery health and performance, the UK’s competition watchdog has said.

The Competition and Markets Authority (CMA) had raised consumer law concerns with the Cupertino-based tech giant last year after finding people were not being warned clearly that their phone’s performance could slow down following a 2017 software update designed to manage demands on the battery.

“The CMA became concerned that people might have tried to repair their phone or replace it because they weren’t aware the software update had caused the handset to slow down,” the watchdog said in a statement on late Wednesday.

In addition, people were not able to easily find information about the health of their phone’s battery, which can degrade over time.

After the CMA raised its concerns, Apple started to be more up front with iPhone users.

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This Monday, Oct. 22, 2018, photo shows from left the iPhone 8, iPhone 8 Plus, and the iPhone XR in New York. The new XR phone has a larger display and loses the home button to make room for more screen. VOA

“But today’s announcement locks the firm into formal commitments always to notify people when issuing a planned software update if it is expected to materially change the impact of performance management on their phones,” the watchdog added.

Apple will also provide easily accessible information about battery health and unexpected shutdowns, along with guidance on how iPhone users can maximise the health of their phone’s battery.

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This could help people improve the performance of their own handset after a planned software update by, for example, changing settings, adopting the low power mode or replacing the battery – rather than resorting to having their phone repaired or replaced.

Apple has agreed to do this both for current and future iPhones. (IANS)