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Tech Giant Apple Pledges to Alert Users on iPhone Performance

Apple has agreed to do this both for current and future iPhones

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Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

Apple has committed to be clearer and more upfront with iPhone users about battery health and performance, the UK’s competition watchdog has said.

The Competition and Markets Authority (CMA) had raised consumer law concerns with the Cupertino-based tech giant last year after finding people were not being warned clearly that their phone’s performance could slow down following a 2017 software update designed to manage demands on the battery.

“The CMA became concerned that people might have tried to repair their phone or replace it because they weren’t aware the software update had caused the handset to slow down,” the watchdog said in a statement on late Wednesday.

In addition, people were not able to easily find information about the health of their phone’s battery, which can degrade over time.

After the CMA raised its concerns, Apple started to be more up front with iPhone users.

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This Monday, Oct. 22, 2018, photo shows from left the iPhone 8, iPhone 8 Plus, and the iPhone XR in New York. The new XR phone has a larger display and loses the home button to make room for more screen. VOA

“But today’s announcement locks the firm into formal commitments always to notify people when issuing a planned software update if it is expected to materially change the impact of performance management on their phones,” the watchdog added.

Apple will also provide easily accessible information about battery health and unexpected shutdowns, along with guidance on how iPhone users can maximise the health of their phone’s battery.

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This could help people improve the performance of their own handset after a planned software update by, for example, changing settings, adopting the low power mode or replacing the battery – rather than resorting to having their phone repaired or replaced.

Apple has agreed to do this both for current and future iPhones. (IANS)

Next Story

Apple Releases New Version of its Professional Music Production Software

Apple said that Logic Pro X 10.4.5 has been made available starting Friday as a free update for all existing users

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Apple, smartphone
Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

Apple on Friday released a new version of Logic Pro X, its professional music production software, with optimisations that take advantage of the power of the new Mac Pro.

Logic Pro X 10.4.5 will now support up to 56 processing threads, allowing pro music producers and film composers to work through demanding music projects with ease, Apple said.

With the new Mac Pro, Logic can now run up to five times the number of real-time plug-ins compared to the previous generation Mac Pro.

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FILE – Apple’s App Store app is seen in Baltimore, MD., March 19, 2018. VOA

The new version of the music production software increases the available track and channel count for all users, now supporting up to 1,000 audio tracks and 1,000 software instrument tracks, providing four times the number of available tracks for productions.

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Apple said that Logic Pro X 10.4.5 has been made available starting Friday as a free update for all existing users, and is available on the Mac App Store for Rs 15,500 for new customers. (IANS)