Wednesday June 19, 2019
Home Lead Story Apple Address...

Apple Addresses Bent iPad Pro Controversy With New Support Page

Apple has also urged anyone who believes their iPad Pro enclosure has a warp or bend beyond 400 microns to contact the company's support channels, and also reminds customers of its 14-day return policy, the report said

0
//
Apple, Iphone XR, Apple Watch
Try these fitness apps on Apple Watch Series 4 for marathon season. Flickr Commons

In a bid to shut the controversy around the bent 2018 iPad Pro, Apple has published a support page detailing the device’s manufacturing process, the media reported.

The page is titled “iPad Pro unibody enclosure design” and starts off by saying that Apple’s latest tablet is “strong, light, and durable”, the Verge reported on Saturday.

The new support page focused mainly on the Wi-Fi plus Cellular iPad Pro, which is the model reportedly affected the most by the alleged bending issues.

The tech giant noted that the new design has flat edges “instead of the curved edges found on previous-generation iPad models”. The new iPad’s flat edges and antenna line might make slight bends more visible, the report said.

Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

According to the tech giant, the slight bends are a result of the iPad Pro’s manufacturing and cooling process.

The company also seems to suggest that so long as any “subtle deviations in flatness” are not perceptible during normal scenarios — meaning when you’re facing the iPad head on and actually using it — they should not be a concern to customers, the report noted.

Also Read- HP Launches Massive 65-inch Gaming Display at CES 2019

“These precision manufacturing techniques and a rigorous inspection process ensure that these new iPad Pro models meet an even tighter specification for flatness than previous generations. This flatness specification allows for no more than 400 microns of deviation across the length of any side – less than the thickness of four sheets of paper,” Apple said in a statement.

Apple has also urged anyone who believes their iPad Pro enclosure has a warp or bend beyond 400 microns to contact the company’s support channels, and also reminds customers of its 14-day return policy, the report said. (IANS)

Next Story

Apple Adds PiP Mode on Apple TV’s Operating System tvOS 13

However, there is a possibility that the PiP mode might not make it into the final tvOS update very soon, given that it was not announced at Apple’s recently-held WWDC 2019

0
Apple, smartphone
Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

Apple has added the Picture-in-Picture (PiP) mode on the developer beta of Apple TV’s operating system tvOS 13.

The feature would allow users to watch shows on the Apple TV app while navigating and multi-tasking around the device and its operating sytstem, 9TO5Mac reported on Monday.

The PiP mode was first introduced by Apple for iOS 9 as a multi-tasking feature for iPad.

The feature lets users start a video in full-screen, then switch apps and continue watching the playing video in a thumbnail.

Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

Apart from the PiP mode, tvOS 13 includes several new changes to the Apple TV like a redesigned Home screen with new Top Shelf experience.

The updated tvOS also comes with added multi-user support to let families have separate Watch Next queues to avoid interference with each other’s recommendations.

Also Read- Balanced Professional Networks More Important Than Individual Talent in Terms of Decision Making

However, there is a possibility that the PiP mode might not make it into the final tvOS update very soon, given that it was not announced at Apple’s recently-held WWDC 2019. (IANS)