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Apple Blocks Third-party Repairs on Mac Devices

It also features a "Secure Enclave" co-processor for secure boot, encrypted storage and authenticating Touch ID

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Apple
Apple restricts third-party repair chances on new Mac devices. VOA

Apple has blocked possibilities of third-party repairs on the 2018 models of MacBook Pros and iMac Pros by making it compulsory for the devices to pass Apple diagnostics for certain repairs to be completed, the media reported.

The result of not running the Apple diagnostics on these devices would result in an inoperative system and an incomplete repair according to an internal document from Apple to service providers, MacRumors reported on Thursday.

The requirement applies to repairs involving the display, logic board, Touch ID, keyboard, battery, trackpad, and speakers on 2018 MacBook Pro and for iMac Pro it applies on logic board and flash storage repairs only.

Apple
An Apple store in Woodbridge, Virginia. (VOA)

Since Apple’s diagnostic suite is only limited to internal use by Apple Stores and Apple Authorized Service Providers, independent repair shops without Apple certification may not be able to repair certain parts on the iMac Pro and 2018 MacBook Pro.

This requirement is a result of the “T2 chip” that is used in these devices, which integrates the system management controller, image signal processor, audio controller, and solid-state drive (SSD) controller.

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It also features a “Secure Enclave” co-processor for secure boot, encrypted storage and authenticating Touch ID, the report added.

Apple has not yet commented on the subject. (IANS)

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Tech Giant Apple Pledges to Alert Users on iPhone Performance

Apple has agreed to do this both for current and future iPhones

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Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

Apple has committed to be clearer and more upfront with iPhone users about battery health and performance, the UK’s competition watchdog has said.

The Competition and Markets Authority (CMA) had raised consumer law concerns with the Cupertino-based tech giant last year after finding people were not being warned clearly that their phone’s performance could slow down following a 2017 software update designed to manage demands on the battery.

“The CMA became concerned that people might have tried to repair their phone or replace it because they weren’t aware the software update had caused the handset to slow down,” the watchdog said in a statement on late Wednesday.

In addition, people were not able to easily find information about the health of their phone’s battery, which can degrade over time.

After the CMA raised its concerns, Apple started to be more up front with iPhone users.

Apple, chinese
This Monday, Oct. 22, 2018, photo shows from left the iPhone 8, iPhone 8 Plus, and the iPhone XR in New York. The new XR phone has a larger display and loses the home button to make room for more screen. VOA

“But today’s announcement locks the firm into formal commitments always to notify people when issuing a planned software update if it is expected to materially change the impact of performance management on their phones,” the watchdog added.

Apple will also provide easily accessible information about battery health and unexpected shutdowns, along with guidance on how iPhone users can maximise the health of their phone’s battery.

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This could help people improve the performance of their own handset after a planned software update by, for example, changing settings, adopting the low power mode or replacing the battery – rather than resorting to having their phone repaired or replaced.

Apple has agreed to do this both for current and future iPhones. (IANS)