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Apple Eases Repair Policy For iPhones With Third-party Batteries

However, in February 2017, the company eased its repair policy for iPhones with third-party displays

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Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

A leaked internal Apple document suggests that the company has allowed Genius Bar — a tech support station located in its retail stores — and Apple Authorised Service Providers (AASPs) to repair iPhones with a third-party battery fitted in them, the media reported.

“The Genius Bar and AASPs are now permitted to replace the third-party battery with an official Apple battery for the standard fee. Before starting the repair, the Genius Bar must drain the third-party battery to less than 60 per cent of a charge,” MacRumours reported.

The document also notes that if the repair is not concerned with the battery but related to display, logic board, microphones and so forth, the Genius Bar and AASPs have been instructed to proceed with the usual servicing.

“If the iPhone’s battery tabs are broken or missing, or there is excessive adhesive, the Genius Bar and AASPs are permitted to replace the entire iPhone for only the cost of a battery replacement at their discretion,” the report further added.

Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

The silently updated guidelines should apply to all international markets.

Apple usually refrains from repairing iPhones with aftermarket parts, regardless of the circumstances ond state of the device.

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The iPhone-maker would still decline service for devices with third-party logic boards, microphones, lightning connectors, headphone jacks, volume button and certain other components, the report informed.

However, in February 2017, the company eased its repair policy for iPhones with third-party displays. (IANS)

Next Story

Apple Unveils New AirPods Designed to Deliver More Talk Time

With this feature one would be able to change songs, make a call, adjust the volume or get directions while keeping their hands in pockets

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Apple, women
The Apple logo is shown outside the company's Worldwide Developers Conference in San Francisco, California. VOA

Introducing its second generation of wireless headphones, Apple on Wednesday launched new AirPods designed to deliver more talk time.

The new AirPods come with either a standard charging case or a new wireless charging case.

Apple said the AirPods with standard charging case will be available for Rs 14,900 and those with wireless charging case for Rs 18,900.

They will be available to order through Apple authorised resellers later this spring, the company said.

Representational image
Representational image. Pixabay

Powered by Apple-designed H1 chip, developed specifically for headphones, the new AirPods now feature the convenience of “Hey Siri” – meaning users could invoke the assistant without touching the earbud.

With this feature one would be able to change songs, make a call, adjust the volume or get directions while keeping their hands in pockets.

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“The world’s best wireless headphones just got even better with the new AirPods. They are powered by the new Apple-designed H1 chip which brings an extra hour of talk time, faster connections, hands-free ‘Hey Siri’ and the convenience of a new wireless battery case,” said Phil Schiller, Apple’s Senior Vice President of Worldwide Marketing. (IANS)