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Apple Eases Repair Policy For iPhones With Third-party Batteries

However, in February 2017, the company eased its repair policy for iPhones with third-party displays

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Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

A leaked internal Apple document suggests that the company has allowed Genius Bar — a tech support station located in its retail stores — and Apple Authorised Service Providers (AASPs) to repair iPhones with a third-party battery fitted in them, the media reported.

“The Genius Bar and AASPs are now permitted to replace the third-party battery with an official Apple battery for the standard fee. Before starting the repair, the Genius Bar must drain the third-party battery to less than 60 per cent of a charge,” MacRumours reported.

The document also notes that if the repair is not concerned with the battery but related to display, logic board, microphones and so forth, the Genius Bar and AASPs have been instructed to proceed with the usual servicing.

“If the iPhone’s battery tabs are broken or missing, or there is excessive adhesive, the Genius Bar and AASPs are permitted to replace the entire iPhone for only the cost of a battery replacement at their discretion,” the report further added.

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A customer is entering the Apple store in Fairfax, Virginia. VOA

The silently updated guidelines should apply to all international markets.

Apple usually refrains from repairing iPhones with aftermarket parts, regardless of the circumstances ond state of the device.

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The iPhone-maker would still decline service for devices with third-party logic boards, microphones, lightning connectors, headphone jacks, volume button and certain other components, the report informed.

However, in February 2017, the company eased its repair policy for iPhones with third-party displays. (IANS)

Next Story

Apple Releases iOS 13.1.3, iPadOS 13.1.3 to Fix Bugs: Report

Once clicked on Download and Install, it will do its work to bring the device up to date

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Apple, smartphone
Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

Apple released iOS 13.1.3 along with iPadOS 13.1.3, minor updates to the iOS 13.1.2 software that was released few days back, to fix bugs and upgrade performance.

The iOS 13.1.3 update addresses an issue that could prevent device from ringing or vibrating for an incoming call. It also aims to resolve an issue where data in the Health app may not display correctly after daylight savings time adjusts, Apple said in a release.

The new update also fixes an issue where Voice Memos recordings may not download after restoring from iCloud Backup and more.

Meanwhile, the iPadOS 13.1.3 update fixes an issue that may prevent opening a meeting invite in Mail. It also fixes an issue where Voice Memos recordings may not download after restoring from iCloud Backup.

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An Apple company logo is seen behind tree branches outside an Apple store in Beijing, Dec. 14, 2018. VOA

Additionally, the update addresses an issue where apps might fail to download when restoring from iCloud Backup.

The iOS and iPadOS 13.1.3 updates are available on all eligible devices over-the-air.

Also Read: Report says, Most Employees Tend to Ignore 40% Emails Daily

To download the new update a user need to go to the Settings on the device and then choose General, then Software Update.

Once clicked on Download and Install, it will do its work to bring the device up to date. (IANS)