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Apple Announces to Exchange Faulty Plug Adapters

The announcement comes after Apple was made aware of six unfortunate incidents caused due to faulty adapters from across the world

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Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

Apple has announced a “Voluntary Recall and Exchange Programme” for wall plug adapters allowing users to exchange their possibly affected adapters with new ones.

For now, the programme covers wall plug adapters that were designed for use in Hong Kong, Singapore and the UK.

The faulty adapters that are now wearing off were found to have been shipped along with Mac and certain iOS devices between 2003 and 2010 and were also included in the Apple World Travel Adapter Kit, the company wrote in a post on Friday.

However, the programme does not apply to Apple USB power adapters.

Apple, Tim Cook, Campus, China
Apple CEO Tim Cook discusses the new Apple iPhones and other products at the Steve Jobs Theater during an event to announce new products in Cupertino, California. VOA

Keeping user safety in mind, the iPhone-maker is asking customers to refrain from using affected plug adapters.

“An affected three-prong plug adapter is white, with no letters on the inside slot where it attaches to the main Apple power adapter,” the post noted.

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The announcement comes after Apple was made aware of six unfortunate incidents caused due to faulty adapters from across the world.

“In very rare cases, affected Apple three-prong wall plug adapters may break and create a risk of electrical shock,” the post added. (IANS)

Next Story

Apple to Substitute Watch Series 3 Repairs with Series 4: Report

Earlier this month, Apple confirmed that repairs of certain Apple Watch Series 2 models will be fulfilled with equivalent Series 3 models due to temporary shortages of unspecified Series 2 parts

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apple watch
Apple is saying goodbye to "Time Travel" Pixabay

Running low on inventory for the older model, Apple has informed its retail staff to substitute some Apple Watch Series 3 repairs with the Series 4 globally, the media reported.

The company announced the change in an internal memo that was delivered to Apple Store repair staff and the iPhone maker’s Authorized Service Providers around the world, 9To5Mac reported on Monday.

As of now, Apple has not provided any details about how long would the Series 3 constraints and Series 4 upgrades scheme last.

The new repair and replacement upgrade for the Apple Watch is the latest of several instances of the company substituting Apple Watch repairs with newer models.

The iPhone-maker released its Apple Watch Series 3 with cellular connectivity built in 2017. The 38mm variant of the watch currently costs Rs 28,900, while the 42mm GPS variant is priced at Rs 31,900 in India.

Apple Watch
Apple watch series 4.

Launched last October, the price of Apple Watch Series 4 GPS is Rs 40,900 for the 40mm variant and Rs 43,900 for the 44mm version.

“As usual, it’s not guaranteed that all locations will acknowledge existence of this internal policy, especially given that there is no definitive end date, so your mileage may vary,” the report said.

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In January, the company announced that some first-generation Apple Watches and Apple Watch Series 1 could qualify for Series 2 replacements, due to supply constraints on repair parts for the older models.

Earlier this month, Apple confirmed that repairs of certain Apple Watch Series 2 models will be fulfilled with equivalent Series 3 models due to temporary shortages of unspecified Series 2 parts, the report added. (IANS)