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Tech Giant Apple Expands its Retail Presence in US

There are over 1,800 third-party Apple authorized service providers across the US

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Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

Expanding its repair services across the US, Apple has partnered consumer electronics retailer Best Buy with the company’s nearly 1,000 stores that would provide expert service and repairs for Apple products.

“We’re always looking at how we can reliably expand our network of trained technicians and we’re excited to partner with every Best Buy store so it’s even easier for our customers to find an authorized repair location near them,” said Tara Bunch, Vice President of AppleCare, said in a blog post on Wednesday.

According to the iPhone-maker, Best Buy has nearly 7,600 newly Apple-certified technicians who are always ready to make same-day iPhone repairs or to service other Apple products.

Apple, women
The Apple logo is shown outside the company’s Worldwide Developers Conference in San Francisco, California. VOA

The company asserts that every repair at an authorized service provider was not only performed by trained experts but also backed by Apple.

There are over 1,800 third-party Apple authorized service providers across the US.

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“This is three times as many locations as three years ago, meaning eight out of 10 Apple customers would be within 20 minutes of an authorized service provider,” the post added. (IANS)

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Apple’s iPhone 11 Becomes Second Best-Selling Smartphone Model Globally in 2019: Tech Report

"5G still contributed to only 1 per cent sales in 2019 hence, there were no 5G models among the top 10

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Apple
Apple is followed by Samsung with three models, all from its A series, among the top 10. Pixabay

Despite being launched in September, iPhone 11 raced to become the second-best selling model globally with 2.1 per cent share in 2019, a new report said on Thursday.

According to Counterpoint Research’s ‘Market Pulse’, out of the top 10 models, Apple captured six places with iPhone XR being the top-selling model globally in 2019, capturing 3 per cent market share. iPhone XR was also the only model to capture double-digit market share in any region (NAM region — US and Canada).

Apple is followed by Samsung with three models, all from its A series, among the top 10.

The mid-range A series with features like OLED display, multiple cameras, in-display fingerprint sensor, coupled with the brand power of Samsung created an excellent value proposition for buyers.

“The revamp of A series has paved the way for a successful mid-tier strategy for Samsung,” said the report.

The first iPhone with multiple cameras was launched at a lower price than its predecessor. This also indicates the impact of the new iPhone series during the all-important holiday season in Q4.

Oppo with its A5 smartphone replaced Xiaomi’s position from 2018, which was also the top-selling model in China. The top 10 smartphone models alone captured approximately 15 per cent of the global smartphone sales.

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Despite being launched in September, iPhone 11 raced to become the second-best selling model globally with 2.1 per cent share in 2019. Wikimedia Commons

Huawei the second-largest player in the global smartphone sales, had no models in the top 10 globally. The company, which has concentrated its efforts in China after the trade ban was imposed, had its Huawei P30 in the top five models in China.

Realme entered the top five in Rest of APAC region for the first time ever with its C2 device. This was driven by strong growth in the India and the SEA market. In fact, realme was the fastest growing brand globally for CY 2019 (426 per cent YoY growth).

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“5G still contributed to only 1 per cent sales in 2019 hence, there were no 5G models among the top 10. However, this might change in 2020, as the networks roll out, Apple launches its 5G iPhones and 5G devices enter lower price tiers,” said the report. (IANS)