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Apple Faces Lawsuit For Forcing Users to Repeatedly Buy New Chargers

Meanwhile, the Cupertino-based giant's own support advises if users see the "accessory may not be supported" warning, it could be due to a number of different reasons, including if the accessory is defective or damaged

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Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

A California law firm has filed a new class action lawsuit against Apple for forcing owners of iOS devices to repeatedly buy new chargers by updating the iPhones with new requirements around 2016, the media reported.

The suit claims that thousands of iPhone owners in the US and other countries started to experience issues with their older iPhones around November 2016, and there were claims that iPhones stopped recognising and accepting their chargers.

The lawsuit was filed after a user found that her old charger suddenly stopped functioning properly with her iPhone.

“Filed in the United States District Court for the Central District of California, the lawsuit identifies Monica Emerson as the main plaintiff, with the suit filed ‘on behalf of all other members of the public similarly situated’,” the Apple Insider reported late on Tuesday.

The filing further notes that the chargers were also produced by the iPhone-maker, and not a third-party company.

Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

“In the plaintiff’s specific case, they noted an update in October 2017 for iOS, and that later on the iPhone displayed the message ‘this accessory may not be supported’ when attempting to charge.

“It is alleged Apple ‘forced updates to the iPhones which were specifically designed and programmed to reject’ old iPhone chargers,” the report added.

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According to the lawsuit, this phrase meant “requiring that users buy a new charger”.

Meanwhile, the Cupertino-based giant’s own support advises if users see the “accessory may not be supported” warning, it could be due to a number of different reasons, including if the accessory is defective or damaged. (IANS)

Next Story

Tech Giant Apple Becomes One of The Fastest-Growing Brands in India

The Cupertino-based tech giant is fast selling almost all products -- iPhones, Apple Watch, Mac desktops and AirPods Pro -- apart from a growing Apple TV community in India

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Apple still continues to be an aspirational brand in India and the success of the iPhone XR and iPhone 11 indicates that Apple can grow faster in India provided with the right channel and pricing strategy in place. Pixabay

Riding on the strong demand for iPhone XR and iPhone 11, Apple became one of the fastest-growing brands in India in the fourth quarter of 2019, capturing 2 per cent market share with a year-on-year growth of 41 per cent, Counterpoint Research said on Friday.

On an annual level, Apple shipments are set to rebound in India during 2019 with an estimated growth (YoY) of 6 per cent.

“This is compared to a 43 per cent decline it had during 2018, thanks to the price correction of iPhone XR, revamped channel strategy and expansion of local manufacturing in India,” Tarun Pathak, Associate Director, Counterpoint Research, told IANS.

The initial strong demand for the iPhone 11 series was driven by aggressive pricing, promotional and channel strategy. “The EMI along with cashback offers on iPhone 11 series especially iPhone 11 did well during the important festive launch,” Pathak added.

Additionally, the fastest ever roll-out in India ahead during the festive season led to the strong initial shipments. In fact, price cut on iPhone XR immediately made it the best selling iPhone within Apple portfolio for two successive quarters (Q2 2019, and Q3 2019).

Apple
Riding on the strong demand for iPhone XR and iPhone 11, Apple became one of the fastest-growing brands in India in the fourth quarter of 2019, capturing 2 per cent market share with a year-on-year growth of 41 per cent, Counterpoint Research said on Friday. Pixabay

The Cupertino-based tech giant is fast selling almost all products — iPhones, Apple Watch, Mac desktops and AirPods Pro — apart from a growing Apple TV community in India. The reason for Apple’s rise lies in a better understanding of a market that requires unique customer strategies and mind games, not seen in other, more evolved smartphone territories.

“Apple still continues to be an aspirational brand in India and the success of the iPhone XR and iPhone 11 indicates that Apple can grow faster in India provided with the right channel and pricing strategy in place,” said Pathak.

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iPhone XR is being manufactured at Apple supplier Foxconn’s facility in Sriperumbudur, Chennai and iPhone 7 and 6S being assembled at supplier Wistron’s facility in Bengaluru. (IANS)