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Tech Giant Apple Offers More Options for Safe, Reliable Repairs

Qualifying repair businesses will receive Apple-genuine parts, tools, training, repair manuals and diagnostics at the same cost as AASPs

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Apple, smartphone
Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

Apple has announced a new repair program, offering customers additional options for the most common out-of-warranty iPhone repairs.

The iPhone maker would provide more independent repair businesses – large or small – with the same genuine parts, tools, training, repair manuals and diagnostics as its Apple Authorized Service Providers (AASPs), the company said in a statement on Thursday.

The program is launching in the US with plans to expand to other countries.

“To better meet our customers’ needs, we’re making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network,” said Jeff Williams, Apple’s chief operating officer.

antitrust lawsuit, apple, iphone apps
FILE – Apple’s App Store app is seen in Baltimore, MD., March 19, 2018. VOA

“When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested,” he added.

The new independent repair provider program complements Apple’s continued investment in its growing global network of over 5,000 AASPs that lead the industry for customer satisfaction and help millions of people with both in- and out-of-warranty service for all Apple products.

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To qualify for the new program, businesses need to have an Apple-certified technician who can perform the repairs. Qualifying repair businesses will receive Apple-genuine parts, tools, training, repair manuals and diagnostics at the same cost as AASPs. (IANS)

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iPhone to Unfold iOS 13.1 with CPU Throttling Feature to iPhone XR and iPhone XS

To do away with this, the company also offered discounted battery replacements to users with some iPhone models, The Verge has reported

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iPhone, iOS 13.1, CPU
Apple first admitted it throttled CPUs on older iPhones in 2017 and the iPhone maker was accused of artificially slowing down devices. Pixabay

After rolling out iOS 13 for iPhones and watchOS 6 for Apple Watch Series, the iPhone maker is expected to unfold iOS 13.1 with CPU throttling feature to iPhone XR and iPhone XS.

Apple first admitted it throttled CPUs on older iPhones in 2017 and the iPhone maker was accused of artificially slowing down devices. To do away with this, the company also offered discounted battery replacements to users with some iPhone models, The Verge has reported.

Newer iPhone models have more advanced power-monitoring hardware, which will reduce the impact of throttling.

“iPhone 8 and later use a more advanced hardware and software design that provides a more accurate estimation of both power needs and the battery’s power capability to maximize overall system performance,” Apple wrote on its support page.

iPhone, iOS 13.1, CPU
After rolling out iOS 13 for iPhones and watchOS 6 for Apple Watch Series, the iPhone maker is expected to unfold iOS 13.1 with CPU throttling feature to iPhone XR and iPhone XS. Pixabay

“As a result, the impacts of performance management may be less noticeable on iPhone 8 and later. Over time, the rechargeable batteries in all iPhone models will diminish in their capacity and peak performance and will eventually need to be replaced,” the company added.

OS 13.1 will be released on September 24. It will bring several features that were avoided for the initial iOS 13 release, including automated Siri Shortcut actions, a share ETA feature in Apple Maps, and data separation for enterprise devices, The Verge reported.

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It will also bring general bug fixes to iOS 13. (IANS)