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Apple Offers Free Repair of iPhones, iPads, Mac Products for Flood-hit Japanese Users

The users also must be residents of municipalities being supported by the central government under the Disaster Relief Act, the report said

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Apple lowers Q1 revenue guidance on slow iPhone sales.

Apple will help the flood-affected Japanese people by undertaking free repair of iPhones, iPads, iPods, Mac computers, Apple Watches and Apple’s displays damaged in the torrential rains that hit the western part of the country earlier this month.

If the gadgets were impaired directly by the rain disasters and still fixable, individual users can apply for the free service, The Japan Times reported on Monday.

The Cupertino, California-headquartered tech giant plans to accept requests for free repair of its products until the end of September.

If the gadgets were impaired directly by the rain disasters and still fixable, individual users can apply for the free service
If the gadgets were impaired directly by the rain disasters and still fixable, individual users can apply for the free service. IANS

The offer is only for individual users, not for companies or stores using Apple devices for their businesses.

The users also must be residents of municipalities being supported by the central government under the Disaster Relief Act, the report said.

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The torrential rain in western Japan caused disasters including floods and mudslides and killed at least 224 people, according to Kyodo News.

Thousands of people were still being evacuated as of last week. (IANS)

Next Story

Apple Accused of Fraud for Hiding Dop in iPhone Sales: Report

Apple’s disclosures in January caused its stock price to fall by more than $15 per share, or more than 9 percent

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The Apple logo is shown outside the company's Worldwide Developers Conference in San Francisco, California. VOA

A lawsuit filed in the US has alleged that Apple violated the country’s Securities Exchange Act by hiding a slowdown in the demand for iPhones, especially in China, the media reported.

The City of Roseville employees’ retirement fund filed the suit on Tuesday in Northern California US District Court, The Mercury News published from San Jose reported.

The lawsuit claimed that Apple knew in November its iPhone sales were hit, but refrained from revealing it to investors then, leading to economic loss for investors.

The lawsuit seeks class-action status, to bring in everyone who bought Apple common stock between November 2, 2018 and January 2, 2019, the report said, adding that the plaintiff is seeking a jury trial and unspecified damages.

Apple in November said it had gone into the holiday season with its “strongest lineup of products and services ever,” according to the suit.

But in reality, the US trade war with China was hurting the iPhone sales and Apple and its CEO Tim Cook were aware of it in November, claimed the lawsuit which said that Apple disclosed the “true state” of its first quarter iPhone sales only in January.

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Apple CEO Tim Cook speaks during a data privacy conference at the European Parliament in Brussels. VOA

The suit alleged that Apple and Cook’s “materially false and misleading statements” in November propped up the company’s stock, “which continued to trade at artificially inflated prices”.

But in January, Apple lowered its revenue guidance for fiscal 2019 first quarter, which ended on December 29.

In a letter to investors, Cook said that the company now expects a revenue of approximately $84 billion, down from the $89 to $93 billion it had previously projected.

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Cook acknowledged that the revenue shortfall in its guidance was partly due to China’s trade tensions with the US. The slowdown in the Chinese economy also impacted its revenue, he said.

Apple’s disclosures in January caused its stock price to fall by more than $15 per share, or more than 9 percent, the suit claimed. (IANS)