Thursday November 21, 2019
Home Lead Story Apple Probing...

Apple Probing Growing Cases of iTunes Credit Card Fraud in Singapore: Report

Apple Singapore told Channel NewsAsia that they are looking into the matter, while highlighting that their support page provides an avenue for customers to report any problems with purchases made on iTunes

0
//
Apple
Apple lowers Q1 revenue guidance on slow iPhone sales.

Apple Singapore is looking into the growing cases of fraudulent credit card transactions made via iTunes, the media reported.

iTunes is Apple’s entertainment app and users can buy music and movies via the iTunes Store.

But in Singapore, tens of Apple customers have been billed for charges they did not make on their iTunes accounts, ChannelNews Asia reported on Sunday.

The customers were banking with several banks in the region, including the DBS and Oversea-Chinese Banking Corporation (OCBC).

At OCBC alone, there were 58 cases of fraudulent transactions in July, the report said.

apple
In Singapore, tens of Apple customers have been billed for charges they did not make on their iTunes accounts. Pixabay

“In early July, we detected and investigated unusual transactions on 58 cardholders’ accounts. Upon confirmation that these were fraudulent transactions, we deployed the necessary counter-measures and are currently assisting the affected cardholders via the chargeback process,” Vincent Tan, Head of Credit Cards at OCBC Bank was quoted as saying.

Channel NewsAsia talked to two victims who lost at least $5,000 each to iTunes purchases. One of them, who was billed on her HSBC credit card, said she only realised something was amiss when she got an alert from HSBC that she had less than 30 per cent of her credit limit left.

Also Read: Apple Launches a $300 Million Fund to Bring Clean Energy to China

She realised the extent of the issue after speaking to a customer service operator.

Apple Singapore told Channel NewsAsia that they are looking into the matter, while highlighting that their support page provides an avenue for customers to report any problems with purchases made on iTunes. (IANS)

Next Story

Apple Brings iOS 13.2.3 Fixing Variety of Weird Bugs

Apart from fixing the background app issue, the fix also handles issues where iPhone could temporarily lose mobile signal after a call and another "where mobile data may temporarily not be available"

0
Apple, smartphone
Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

Apple has released iOS 13.2.3, which fixes a variety of weird bugs in iPhone’s Mail, Photos and Files apps and more.

The latest update includes a fix for the Spotlight system search feature that had been failing for some users recently.

The iPhone maker on its support page said that the this iOS update also fixes an issue that could prevent apps from downloading content in the background.

In terms of the update size, iOS 13.2.3 is around 90MB in size, however, the actual size may vary with the device.

Apple, iPhones, launch, stream, Netflix
iPhones are on display at an Apple store in Prince William Country, Virginia. (Photo: Diaa Bekheet) VOA

This new incremental update comes on the heels of iOS 13.2.2 which addressed issues with apps running in the background and more.

Also Read: Wipro Planning to Develop 5G Technology with Finnish Varsity: Report

Users can be download iOS 13.2.3 by navigating to ‘Settings,’ then ‘Genera,’ ‘About,’ and finally ‘Software Update.’

Apart from fixing the background app issue, the fix also handles issues where iPhone could temporarily lose mobile signal after a call and another “where mobile data may temporarily not be available”. (IANS)