Sunday October 21, 2018
Home Lead Story Apple Probing...

Apple Probing Growing Cases of iTunes Credit Card Fraud in Singapore: Report

Apple Singapore told Channel NewsAsia that they are looking into the matter, while highlighting that their support page provides an avenue for customers to report any problems with purchases made on iTunes

0
//
15
Apple
Apple's iOS 12.0.1 software update causing new issues: Report.
Republish
Reprint

Apple Singapore is looking into the growing cases of fraudulent credit card transactions made via iTunes, the media reported.

iTunes is Apple’s entertainment app and users can buy music and movies via the iTunes Store.

But in Singapore, tens of Apple customers have been billed for charges they did not make on their iTunes accounts, ChannelNews Asia reported on Sunday.

The customers were banking with several banks in the region, including the DBS and Oversea-Chinese Banking Corporation (OCBC).

At OCBC alone, there were 58 cases of fraudulent transactions in July, the report said.

apple
In Singapore, tens of Apple customers have been billed for charges they did not make on their iTunes accounts. Pixabay

“In early July, we detected and investigated unusual transactions on 58 cardholders’ accounts. Upon confirmation that these were fraudulent transactions, we deployed the necessary counter-measures and are currently assisting the affected cardholders via the chargeback process,” Vincent Tan, Head of Credit Cards at OCBC Bank was quoted as saying.

Channel NewsAsia talked to two victims who lost at least $5,000 each to iTunes purchases. One of them, who was billed on her HSBC credit card, said she only realised something was amiss when she got an alert from HSBC that she had less than 30 per cent of her credit limit left.

Also Read: Apple Launches a $300 Million Fund to Bring Clean Energy to China

She realised the extent of the issue after speaking to a customer service operator.

Apple Singapore told Channel NewsAsia that they are looking into the matter, while highlighting that their support page provides an avenue for customers to report any problems with purchases made on iTunes. (IANS)

Click here for reuse options!
Copyright 2018 NewsGram

Next Story

Apple May Launch New iPads and Mac Computer Lineup By The End of October

The tech powerhouse has been soaring over the past few years and in August became the US' first trillion-dollar company

0
Apple, Iphone XR
Apple likely to launch iPads, Macs on Oct 30. Flickr Commons

Apple is likely to launch new iPads and Mac computer lineup on October 30 at an event in Brooklyn, the media reported.

Apple sent at least two versions of its invite. One, colourful with sketched of images of people, buildings and other items, possibly indicating a new Apple Pencil or other artistic features, CNET reported on Thursday.

The other, a black and white that appeared to be water droplets, which could mean the new iPads may be water resistant, the report added.

According to the report, the new iPad Pros would get bigger displays and lose the “Touch ID” fingerprint-sensing home button in favour of Apple’s “Face ID” facial-recognition technology.

Apple
An Apple store in Woodbridge, Virginia. (VOA)

The tablets may also have USB-C connectivity, as well as updated Apple Pencil styluses. The company might finally redesign its popular but outdated $999 MacBook Air.

In September, Apple unveiled its new “iPhone XS”, “XS Max” and “XR” phones during a launch at the Steve Jobs Theater on its new campus in Cupertino, California.

The company also updated its Apple Watch with a slimmer design.

Also Read- Now Actress Radhika Apte Comes in The Support of #MeToo Campaign

The tech powerhouse has been soaring over the past few years and in August became the US’ first trillion-dollar company.

Apple makes about two-thirds of its revenue from the device, and the gadget has also helped bring quick growth to its services businesses, which include the App Store and Apple Music. (IANS)