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Apple Probing Growing Cases of iTunes Credit Card Fraud in Singapore: Report

Apple Singapore told Channel NewsAsia that they are looking into the matter, while highlighting that their support page provides an avenue for customers to report any problems with purchases made on iTunes

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Apple appeals against broad iPhone sales ban in China.
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Apple Singapore is looking into the growing cases of fraudulent credit card transactions made via iTunes, the media reported.

iTunes is Apple’s entertainment app and users can buy music and movies via the iTunes Store.

But in Singapore, tens of Apple customers have been billed for charges they did not make on their iTunes accounts, ChannelNews Asia reported on Sunday.

The customers were banking with several banks in the region, including the DBS and Oversea-Chinese Banking Corporation (OCBC).

At OCBC alone, there were 58 cases of fraudulent transactions in July, the report said.

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In Singapore, tens of Apple customers have been billed for charges they did not make on their iTunes accounts. Pixabay

“In early July, we detected and investigated unusual transactions on 58 cardholders’ accounts. Upon confirmation that these were fraudulent transactions, we deployed the necessary counter-measures and are currently assisting the affected cardholders via the chargeback process,” Vincent Tan, Head of Credit Cards at OCBC Bank was quoted as saying.

Channel NewsAsia talked to two victims who lost at least $5,000 each to iTunes purchases. One of them, who was billed on her HSBC credit card, said she only realised something was amiss when she got an alert from HSBC that she had less than 30 per cent of her credit limit left.

Also Read: Apple Launches a $300 Million Fund to Bring Clean Energy to China

She realised the extent of the issue after speaking to a customer service operator.

Apple Singapore told Channel NewsAsia that they are looking into the matter, while highlighting that their support page provides an avenue for customers to report any problems with purchases made on iTunes. (IANS)

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Apple Appeals Against Chinese Court For iPhone Sales Ban

Apple and Qualcomm are suing one another in courts across the world. Billions of dollars are at stake, and each side has claimed some victories

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Apple
Apple appeals against broad iPhone sales ban in China.

Apple has appealed against a Chinese court ruling that banned the sale and import of most iPhone models after granting Qualcomm an injunction against Apple, a stunning decision that comes amid the trade war between the US and China, CNBC reported.

Apple accused Qualcomm of playing dirty tricks, including asserting a patent that had already been invalidated by international courts, and other patents that it had never before used.

“Qualcomm’s effort to ban our products is another desperate move by a company whose illegal practices are under investigation by regulators around the world,” Apple said in a statement on Monday.

The ban does not cover the new iPhone XS, iPhone XS Plus or iPhone XR, which were not yet available when Qualcomm, an American microchip maker, filed its lawsuit, CNN reported.

The ruling was announced publicly on Monday but put into effect last week, but Apple said in a statement that all iPhone models remain available in China.

The phones covered by the ban make up about 10 per cent to 15 per cent of current iPhone sales in China, according to Daniel Ives, analyst at Wedbush Securities.

The court granted a pair of preliminary injunctions requested by Qualcomm.

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An Apple store in Woodbridge, Virginia. (VOA)

Qualcomm claims that Apple violates two of its patents in the iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus and iPhone X.

The patents allow people to edit and resize photos on a phone and to manage apps by using a touchscreen, according to Qualcomm.

The practical effect of the injunction is not yet clear.

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“If Apple is violating the orders, Qualcomm will seek enforcement of the orders through enforcement tribunals that are part of the Chinese court system,” CNN quoted Don Rosenberg, general counsel for Qualcomm, as saying on Monday.

Qualcomm applauded the ruling, saying Apple owes it money for using its technology.

Apple and Qualcomm are suing one another in courts across the world. Billions of dollars are at stake, and each side has claimed some victories. (IANS)