Tuesday March 26, 2019
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Apple Responds to Disappearing iTunes Movie Purchase Issue

Apple is constantly working with content providers to expand the iTunes Store catalogue and to make more items available in more countries

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Try these fitness apps on Apple Watch Series 4 for marathon season. Flickr Commons

Apple has responded to a tweet by a user who complained about the disappearance of purchased movies from the iTunes library.

The tweet by Anders G da Silva — who recently relocated from Australia to Canada — said three movies he had purchased from iTunes had been removed from his account and he was unable to play or re-download them, Apple Insider reported on Sunday.

“After reviewing the case I have noticed that the content provider has removed these movies from the Canadian Store. Hence these movies are not available in the Canada iTunes Store at this time,” a Senior Advisor from Customer Care Support at iTunes Store tweeted in reply to da Silva.

Apple
An Apple store in Woodbridge, Virginia. (VOA)

Apple Support acknowledged that the movies were gone and attempted to rectify the issue by providing rental credits to rent a movie priced up to $5.99, far off the value of the missing films, the report added.

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“If you change your country setting, some movies may not be available to re-download from the movie store if the version you purchased isn’t also available in the new country. If needed, you can change your country setting back to your prior country to re-download those movies,” a CNET report quoted an Apple spokesperson as saying.

“Apple is constantly working with content providers to expand the iTunes Store catalogue and to make more items available in more countries,” said Apple Support. (IANS)

Next Story

Access 300 Magazines on Apple News+ For $9.99 a Month

The company also announced Apple Card designed for iPhones

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Apple, smartphone
Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

Apple on Monday launched an all-new service called Apple News+ where users can read latest issues of 300 magazines in categories like entertainment, politics, lifestyle, health and travel etc.

Newspapers like the Los Angeles Times, The Wall Street Journal and Canada’s The Star will also arrive on Apple News+.

Apple News+ will be available for $9.99 per month across Apple devices, starting with the US and Canada and the first month’s subscription will be free.

“The idea is to harness the power of journalism and its cultural impact. It is a great opportunity for publishers,” Apple CEO Tim Cook told the audience at the Steve Jobs theater at its Cupertino campus.

Apple won’t allow advertisers to track you so it is private and secure, he added.

Apple, Campus, China
A customer is entering the Apple store in Fairfax, Virginia. VOA

Cook said the Apple Pay feature will cross 10 billion transactions in 2019.

The company also announced Apple Card designed for iPhones.

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The users can sign up for Apple Card and start using it via Wallet. Goldman Sach is the issuing authority for Apple Card that will be acceptable all over the world.

“Goldman Sach will not sell your data to third parties,” said the company. (IANS)