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Apple To Unveil a Web Portal For Law Enforcement Data Requests

The governments and private parties around the world also requested information on 3,358 Apple accounts and data was provided in 82 per cent of cases

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Apple responds to movies disappearing from iTunes library. Flickr Commons
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Apple has announced to unveil a web portal for processing and tracking requests from law enforcement officers across the globe for users’ data.

“By the end of 2018, we will begin the launch of an online portal for authenticated law enforcement officers globally to submit lawful requests for data, track requests, and obtain responsive data from Apple,” the Cupertino-based iPhone maker informed on its website late on Thursday.

The $1 trillion company is building a team of professionals dedicated to training law enforcement officers globally.

“It will significantly increase our ability to reach smaller police forces and agencies. This will include the development of an online training module for officers,” said Apple.

In the July-December 2017 period, the governments around the world sent requests for device information on 29,718 Apple devices, with India asking for 27 device requests.

Overall, the data was provided in 79 per cent of cases, Apple said in its bi-annual transparency report that came out in May this year.

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Apple is creating an online portal for law enforcement data requests.

In the case of India, the data was provided in 14 out of 27 requests (52 per cent).

The governments and private parties around the world also requested information on 3,358 Apple accounts and data was provided in 82 per cent of cases.

“Examples of such requests are where law enforcement agencies are working on behalf of customers who have requested assistance locating lost or stolen devices.

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“Additionally, Apple regularly receives multi-device requests related to fraud investigations. Device-based requests generally seek details of customers associated with devices or device connections to Apple services,” the Cupertino-based company said.

The tech giant said that starting with the period July 1-December 31, 2018, it will “report on government requests to take down Apps from the App Store in instances related to alleged violations of legal and/or policy provisions”. (IANS)

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Apple Responds to Disappearing iTunes Movie Purchase Issue

Apple is constantly working with content providers to expand the iTunes Store catalogue and to make more items available in more countries

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Apple responds to movies disappearing from iTunes library. Flickr Commons

Apple has responded to a tweet by a user who complained about the disappearance of purchased movies from the iTunes library.

The tweet by Anders G da Silva — who recently relocated from Australia to Canada — said three movies he had purchased from iTunes had been removed from his account and he was unable to play or re-download them, Apple Insider reported on Sunday.

“After reviewing the case I have noticed that the content provider has removed these movies from the Canadian Store. Hence these movies are not available in the Canada iTunes Store at this time,” a Senior Advisor from Customer Care Support at iTunes Store tweeted in reply to da Silva.

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An Apple store in Woodbridge, Virginia. (VOA)

Apple Support acknowledged that the movies were gone and attempted to rectify the issue by providing rental credits to rent a movie priced up to $5.99, far off the value of the missing films, the report added.

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“If you change your country setting, some movies may not be available to re-download from the movie store if the version you purchased isn’t also available in the new country. If needed, you can change your country setting back to your prior country to re-download those movies,” a CNET report quoted an Apple spokesperson as saying.

“Apple is constantly working with content providers to expand the iTunes Store catalogue and to make more items available in more countries,” said Apple Support. (IANS)

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