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BSES Announces Opening of Another Digi Seva Kendra (DSK) in Delhi

With this launch on Saturday by Delhi Power Minister Satyendar Jain, DSKs now cover over two-thirds of BRPL's consumer base

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BSES, Digi Seva, Delhi
This will provide single window computerised facilities for customers to apply for various services. Pixabay

As part of its ongoing programme of digitising operations, Delhi electricity distribution company (discom) BSES on Saturday announced the opening of another Digi Seva Kendra (DSK) by sister discom BSES Rajdhani Power Ltd (BRPL) in the Paschim Vihar locality of the city. This will provide single window computerised facilities for customers to apply for various services.

With this launch on Saturday by Delhi Power Minister Satyendar Jain, DSKs now cover over two-thirds of BRPL’s consumer base of more than 25 lakh people spread over the discom’s jurisdiction area in south and west Delhi, a BSES statement said.

“These state-of-the-art centres, modelled on the Passport Seva Kendras, offer quick and convenient single window services to consumers, who can apply for a host of services like new connection, load/name/category change, among others, at a time convenient to them,” it said.

“The DSK at Paschim Vihar will cater to over five lakh customers across Punjabi Bagh, Nangloi and Mundka. Four more DSKs are in the pipeline that will take its count to 11.

BSES, Digi Seva, Delhi
As part of its ongoing programme of digitising operations, Delhi electricity distribution company (discom) BSES on Saturday announced the opening of another Digi Seva Kendra (DSK) by sister discom BSES Rajdhani Power Ltd (BRPL). Pixabay

“Leveraging technology, these DSKs provide a complete digital experience to a consumer, who can not only book a prior appointment at the DSK through the BSES website, mobile app or calling the toll free number 19123, but also get the entire work done in a single visit,” it added.

Moreover, the DSKs have also launched a “Door Step Service” for senior citizens, differently abled and medically ill consumers, whereby DSK facilities are provided at the residence of such consumers at a time convenient to them. “Soon, the door step service will be extended to all sections of the consumers,” the statement said.

According to the discom, over 50 per cent employees at the DSKs are women, while the DSK at Janakpuri is an all-women centre.

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“Though BSES consumers can avail a host of services, including applying for a new electricity connection, upload documents and make payment from the BSES website and mobile app, the DSK provides a digital, hassle-free experience also to those who prefer to visit a discom office,” BRPL Chief Executive Amal Sinha said in a statement. (IANS)

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Air quality Improves in Delhi After Several Years

Delhi's air quality improves to 'Good', best in years

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According to the System of Air Quality and Weather Forecasting (Safar) and the Central Pollution Control Board (CPCB), the overall air quality index (AQI) of Delhi, which was at 47, falling in the good category. Pixabay

Delhi hasn’t breathed this clean in years. Rainfall in and around brought the capital’s air quality on Saturday to the “good” condition, while PM 2.5 levels, recorded at 15 by the US Embassy and 17 by Safar, were the lowest in this year.

According to the System of Air Quality and Weather Forecasting (Safar) and the Central Pollution Control Board (CPCB), the overall air quality index (AQI) of Delhi, which was at 47, falling in the good category.

The level of PM2.5 was recorded at 17 and the PM10 level was recorded at 31 on Saturday, Safar said. These denote levels of particulate matter, of two sizes up to 2.5 and 10 micrometres in diameter, in the atmosphere. In comparison, the AQI in New York was recorded at “good” at 17, at 34 in Frankfurt, while in London, it was “moderate” at 52.

A CPCB scientist said that in 2017, the city had witnessed the AQI recorded below 50 – at 42, but could not recall the exact date. The CPCB is recording AQI since 2015 and such good conditions have not been seen in the last four years.

Gufran Baig, scientist and programme director, SAFAR, said that this is the lowest AQI recorded this year and it will remain good for another two to three days. He said that the air quality has improved due to widespread rain received in the northern parts of the country.

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The air quality has improved due to widespread rain received in the northern parts of the country. Pixabay

“Rajasthan, Himachal Pradesh, Punjab, Haryana and Uttar Pradesh, all areas surrounding are receiving a good amount of rainfall this year which is improving the air condition in the city. Such kind of rain was never received earlier so the air quality has never reached this level,” Baig said.

Also Read: 300 More Electric Vehicle (EV) Charging Stations to Open in Delhi

Mahesh Palawat, Vice President, Meteorology and Climate Change, at private forecaster Skymet Weather told IANS that this was the longest spell of clean air experienced by Delhiites.

“The widespread rain has helped in improving air quality in Delhi as well as in Noida and Gurugram. Increased rainfall activity is likely to bring more respite in coming days,” he said, adding that the rain has helped in settling down pollutants. (IANS)