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BSES Announces Opening of Another Digi Seva Kendra (DSK) in Delhi

With this launch on Saturday by Delhi Power Minister Satyendar Jain, DSKs now cover over two-thirds of BRPL's consumer base

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BSES, Digi Seva, Delhi
This will provide single window computerised facilities for customers to apply for various services. Pixabay

As part of its ongoing programme of digitising operations, Delhi electricity distribution company (discom) BSES on Saturday announced the opening of another Digi Seva Kendra (DSK) by sister discom BSES Rajdhani Power Ltd (BRPL) in the Paschim Vihar locality of the city. This will provide single window computerised facilities for customers to apply for various services.

With this launch on Saturday by Delhi Power Minister Satyendar Jain, DSKs now cover over two-thirds of BRPL’s consumer base of more than 25 lakh people spread over the discom’s jurisdiction area in south and west Delhi, a BSES statement said.

“These state-of-the-art centres, modelled on the Passport Seva Kendras, offer quick and convenient single window services to consumers, who can apply for a host of services like new connection, load/name/category change, among others, at a time convenient to them,” it said.

“The DSK at Paschim Vihar will cater to over five lakh customers across Punjabi Bagh, Nangloi and Mundka. Four more DSKs are in the pipeline that will take its count to 11.

BSES, Digi Seva, Delhi
As part of its ongoing programme of digitising operations, Delhi electricity distribution company (discom) BSES on Saturday announced the opening of another Digi Seva Kendra (DSK) by sister discom BSES Rajdhani Power Ltd (BRPL). Pixabay

“Leveraging technology, these DSKs provide a complete digital experience to a consumer, who can not only book a prior appointment at the DSK through the BSES website, mobile app or calling the toll free number 19123, but also get the entire work done in a single visit,” it added.

Moreover, the DSKs have also launched a “Door Step Service” for senior citizens, differently abled and medically ill consumers, whereby DSK facilities are provided at the residence of such consumers at a time convenient to them. “Soon, the door step service will be extended to all sections of the consumers,” the statement said.

According to the discom, over 50 per cent employees at the DSKs are women, while the DSK at Janakpuri is an all-women centre.

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“Though BSES consumers can avail a host of services, including applying for a new electricity connection, upload documents and make payment from the BSES website and mobile app, the DSK provides a digital, hassle-free experience also to those who prefer to visit a discom office,” BRPL Chief Executive Amal Sinha said in a statement. (IANS)

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Delhi’s Air Quality Still Remains ‘Very Poor’

The air in the national capital was so toxic after Diwali that the Environmental Pollution (Prevention and Control) Authority (EPCA) had declared a public health emergency in Delhi-NCR and had advised people, especially children and the aged, to limit their exposure to the environment

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Polluted Delhi
The Supreme Court of India said that hell is better than polluted Delhi. Wikimedia Commons

The air quality of the national capital remains ‘very poor’ for the third consecutive day on Friday and was likely to further deteriorate to the ‘severe’ category in some parts of the city on Saturday.

According to the Centre-run System of Air Quality and Weather Forecasting (SAFAR), the overall air quality index (AQI) of Delhi was recorded at 388 on Friday, against Thursday’s 334.

The SAFAR model forecast suggests calm surface winds and a decrease in ventilation coefficient for the coming days and the condition was conducive for the pollutant accumulation.

“AQI is forecasted to stay at the border of very poor to the severe category until Saturday,” SAFAR said.

Agra
Green activist Shravan Kumar Singh said the quality air index in Agra early Monday morning was 380. Pixabay

It said the overall Delhi AQI was in the lower end of the very poor category on Wednesday.

The city had witnessed drastic improvement in the air quality last week as the AQI was recorded in double digits at the ‘satisfactory’ category, after being seeing few of the worst air quality days in November.

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The air in the national capital was so toxic after Diwali that the Environmental Pollution (Prevention and Control) Authority (EPCA) had declared a public health emergency in Delhi-NCR and had advised people, especially children and the aged, to limit their exposure to the environment. (IANS)