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"Customer behaviour has changed significantly and they have remained cautious of stepping out to avoid risk of exposure", says McDonald's representative. Pixabay

By Siddhi Jain

As India moves forward in the Unlock phases, there is a need to adapt to changing customer behaviour and align business operations with safety reassurance at the core, feels Robert Hunghanfoo, Head of CPRL, which operates McDonald’s restaurants in North and East India. Noting a gradual, but slow return to normalcy, he says customers remain cautious about stepping out.


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“The pandemic has had profound consequences on people at large and the pandemic induced lockdown has severely impacted many industries with restaurants being one of the worst affected businesses. Customer behaviour has changed significantly and they have remained cautious of stepping out to avoid risk of exposure. It will still take some more time for the F&B industry to get back to its pre-Covid-19 level,” Hunghanfoo told IANSlife.


McDonald’s in India currently has close to 85 percent of their restaurants open. Pixabay

The popular fast food chain In India currently has close to 85 percent of their restaurants open, and is working with local authorities to open the remaining very soon. It has implemented nearly 50-plus process changes in its restaurant operations including temperature checks, PPEs (masks, gloves and face shields) for employees, social distancing and regular disinfection.

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As ‘contactless’ becomes the new normal, the brand says it has also introduced 100 percent Contactless Ordering across select restaurants in Delhi NCR to ensure zero contact experience in dine-in and takeaway orders, by enabling access to the menu on mobile phones by scanning a QR code, offering pre-ordering option and cashless payment.

“At McDonald’s, the decisions we have made through this unprecedented time has and will continue to define our business for years to come. We continue to operate with a long-term mindset,” he concluded. (IANS)


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Samsung Electronics, the world's number two foundry firm behind Taiwan's TSMC, announced in May that it will build a $17 billion fab in the US.

Samsung Electronics will quickly decide on a foundry investment in the US, a senior executive said Tuesday, as the South Korean tech giant seeks to become the world's number one player in the logic chip and foundry sectors. Samsung Electronics, the world's number two foundry firm behind Taiwan's TSMC, announced in May that it will build a $17 billion fab in the US.

Samsung's de facto leader Lee Jae-yong is widely speculated to visit the US, possibly next month, to finalise the site, with the city of Taylor, Texas, emerging as the strongest candidate. Other candidates include Arizona, New York, and Austin, Texas. Kim Ki-nam, Vice Chairman and CEO of Samsung's device solutions division, said it takes time for the company to review all the factors such as "infrastructure, site, personnel and state incentives," and make a final decision.

"We are trying to make a decision as soon as possible," Kim told reporters on the sidelines of the Korea Electronics Show 2021, which is under way at an exhibition center in southern Seoul. He made the comments when asked whether Samsung will make an investment within this year. He did not elaborate, reports Yonhap news agency.

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'Vikram Vedha' is a Hindi remake of the runaway Tamil hit of the same name which was released in 2017.

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The news came out when a few stuntmen from the film's set shared pictures of the sequence wrap. The stunt sequences seem to be quite crazy as suggested by the stuntmen. Talking about the same, a stuntman posted on his instagram as he wrote, "Wrapped up the first action sequence of Vikram Vedha. A big 'Thank you' to @parvez.shaikhh sir for this opportunity. Wouldn't have been possible without you ?? @hrithikroshan."

Another stuntman posted, "First craziest action sequence have done (sic).!! Cheer's To @hrithikroshan @parvez.shaikhh @stuntindia1 and all the stunt boys.!!"

'Vikram Vedha' is a Hindi remake of the runaway Tamil hit of the same name which was released in 2017. While the original action thriller starred R. Madhavan and Vijay Sethupathi, the Hindi version will see Hrithik Roshan squaring off against Saif Ali Khan. (IANS/ MBI)


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