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Comments on Social Media May Hinder Credibility of Health Professionals

The only factor that influenced viewers’ perception of the profile owner’s professionalism was a single work day frustration comment

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India Polls, Fake News, Millions
Mostly first-time smartphone users, from the smaller towns and rural areas with no prior digital experience -- are particularly vulnerable to sharing fake information on social media platforms. Pixabay

For health professionals, posting a single negative comment on their Facebook profiles may hinder their credibility with current or potential clients, according to a study.

The findings, published in the Journal of Medical Internet Research, show that Facebook posts that may affect people’s perceptions of professionalism.

Researchers found that only one subtle comment posted expressing workplace frustration was enough for people to view one as a less credible health professional.

“This study provides the first evidence of the impact a health professionals’ personal online disclosures can have on his/her credibility,” said Serge Desmarais, Professor at the University of Guelph in Canada.

“This finding is significant not only because health professionals use social media in their personal lives, but are also encouraged to use it to promote themselves and engage with the public,” Desmarais said.

For the study, the research team involved more than 350 participants who viewed a mock Facebook profile and rated the profile owner’s credibility and then rated their own willingness to become his client.

carbon, digital
Multiple apps are displayed on an iPhone in New York. VOA

The researchers tested factors, including the identified gender of the Facebook profile owner, whether they listed their profession as a veterinarian or medical physician and whether their profile included a posting of an ambiguous work day comment or a comment expressing frustration.

The only factor that influenced viewers’ perception of the profile owner’s professionalism was a single work day frustration comment.

On a scale from 0 to 100, the profile with the negative workday comment was rated 11 points lower (56.7) than the one with an ambiguous work day comment (67.9).

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“That’s a meaningful drop. This shows that it takes just one simple comment for people to view you as less professional and to decide they don’t want to become a client of yours,” said Desmarais.

“Depending on who sees your posts, you may really hurt your reputation just by being up late one night, feeling frustrated and posting your thoughts online,” Desmarais added. (IANS)

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Here are All The Things One Should Know About Facebook Pay

According to the social networking giant, users do not need to download anything new -- Facebook Pay works seamlessly on the apps they use

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Facebook Pay
Eligible users can set up Facebook Pay by setting it up for use across all Facebook apps individually. Pixabay

Marking its foray into the digital payments system, Facebook has launched a new payments system named Facebook Pay which lets users send money to friends, shop and donate on the social networking platform and Messenger.

Currently available in the US, it will be expanded to Facebook-owned Instagram and WhatsApp later.

It is not yet clear if Facebook Pay will launch in India as Facebook’s plans in the country are focused around WhatsApp Pay as it has a massive WhatsApp user base in the country. However, it hasn’t been introduced so far due to regulatory issues.

It is also not known if both Facebook Pay and WhatsApp Pay will be introduced in India.

According to the social networking giant, users do not need to download anything new — Facebook Pay works seamlessly on the apps they use.

Mobile billing will also be a mode of payment on the platform, said the firm’s payment terms.

“Getting started is quick and easy. Simply add your credit card, debit card, or PayPal, and you’re good to go,” the company said in its support page.

Eligible users can set up Facebook Pay by setting it up for use across all Facebook apps individually. They can go to Settings > Facebook Pay, on the Facebook app or website, then add a payment method.

It is pertinent to note that Facebook Pay is also not connected to its proposed cryptocurrency wallet Libra.

The company will not charge a fee from the users for sending and receiving money via Messenger app.

Facebook Pay
Marking its foray into the digital payments system, Facebook has launched a new payments system named Facebook Pay which lets users send money to friends, shop and donate on the social networking platform and Messenger. Pixabay

Facebook may, however, subject users to fees from third parties for reversal charges or insufficient funds if attempted payments are rejected.

Users who are under 18 will not be able to use the peer-to-peer (P2P) payments service on Messenger.

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P2P is also not to be used for business, commercial, or merchant transactions. The company will discontinue payment services if it notices such prohibited transactions. (IANS)