Wednesday October 24, 2018

Credihealth startup: A step towards betterment in healthcare sector

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By Ila Garg

Credihealth, as the name suggests, aims at bringing credibility to the healthcare sector in India. The firm has a dedicated website, complete with an interactive chat column wherein they invite people to talk and discuss their health issues free of cost with the experts. Apt to today’s lifestyle, Credihealth is designed to give deeper insights into medical facilities to the patients so that they can understand themselves in a better way.

The patients can go through the profiles of the specialties and this way they can build their trust. It aims at bridging gaps between the doctors and patients by bringing them close to each other. The team of founders comprises successful business leaders and career professionals.

Ravi Virmani, an alumnus of XLRI Jamshedpur, was the COO of Max Healthcare before founding Credihealth. Gaurav Gaggar is a successful Chartered Accountant, investment banker, and e-venture co-founder. Saurabh Uboweja, an alumnus of IIM Calcutta has been running India’s first truly holistic brand consulting and design firm, Brands of Desire. Piush Kumar owns an investment office called Hausela which aims at funding startups in the digital technology space.

NewsGram interacted with Ravi Virmani to know Credihealth closely:

CredihealthTeam

Ila Garg: How does credihealth works?
Founder Ravi Virmani: Credihealth helps navigate through the complex healthcare system. It offers an easy-to-use website with the options to search, compare and select doctors, hospitals and treatments providing the relevant solutions. You can send your query on the website or request a call back from our team of in-house doctors. Based on your choice of doctor, the team member schedules your appointment. We support you throughout your hospitalization journey, regularly following up after the procedure for post-op care or rehab.

IG: What are the basic aims of this startup?
RV: We aspire to leverage technology to expand the healthcare boundaries, by enabling access to healthcare, which includes –
(i) Information – Hospital and Doctor Credentials, Procedures, Treatments, Feedback, and healthcare content for the common man;
(ii) Ensuring Delivery – Credible partner to support the patient through the entire experience of their hospital journey.

Our overarching goal is to start the Right Cost Movement, bringing transparency to healthcare where the aim is to empower people to make informed healthcare decisions, by way of verified reviews, price comparisons, multiple treatment options and a belief that now there’s a better way!

IG: How is credihealth different?
RV: Credihealth is the first omni-channel player in the hospitalization / inpatient business in India that allows a patient to compare and select doctors, hospitals, treatments and cost options from the comfort of his home.

• People from different parts of the country and abroad can now easily access information on experts and treatment options from thousands of miles away. To give you a real time instance, we currently have 8 liver transplant patients from across the globe who will be getting treatment done in New Delhi, Mumbai and Bangalore through Credihealth. We are broadening the accessibility to healthcare world-wide.
• The Credihealth blog is a first-of-its-kind health blog in India that features over a thousand comprehensive articles explaining symptoms, treatment methods and prevention from several diseases, hundreds of exclusive doctor interviews and patient experiences. CrediHeroes – another initiative, is a platform for cancer patients to share their stories of courage.
• We are the only healthcare website in India to have over 250 exclusive doctor interviews and patient feedback.

IG: How will it benefit the patients?
RV: Credihealth essentially helps patients in the following ways –

Discovery & Search (Online): Provides extensive information on their website & blog to help users make an informed decision on their treatment

Quality & Trust (The Personal touch): A user can ask for a call-back to clarify any additional queries / doubts and discuss options with a team of operations executives to decide the best way forward

Convenience (Offline): Project manage the entire hospitalization process for the user /patient through to post-op care

IG: Is it free to use or you charge a fee?
RV: Credihealth.com is a completely free portal. We do not charge our patients any fee. Since we are a source of patients, our main source of revenue is from ‘market development’ fee from hospitals. After an initial Proof of Concept in 2014, we have been able to earn Credi revenue through this medium.

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IG: Are the doctors willing to talk in detail with the patients online?
RV: We have a team of in-house doctors that cater to patient problems via online chats and emails. Occasionally, Credihealth conducts live chat sessions with famous doctors to answer questions via chat and social media. On a similar note, we also have several Facebook communities that welcome doctors to answer intricate health issues on these groups.

IG: What if an immediate help is required? Do you have any means to provide immediate attention?
RV: We do not provide immediate emergency help at the moment. We do, however, connect patients in need of immediate medical help to the emergency department in the concerning hospital.

Apart from the conventional approach, the Credihealth team is creating health awareness on social media giants too. They are active in engaging youth through Twitter, Instagram, and Facebook groups. These groups are created to spread health awareness in addition to cater to people sharing their intricate health issues, doubts, and experiences.

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  • Lazoi TheLife

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Next Story

A New Virus Typhus Rises In Los Angeles

Officials in Los Angeles say they are working toward housing for the county’s 53,000 homeless residents to relieve conditions that help give rise to typhus and other diseases.

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coal miner,Typhus
Retired coal miner James Marcum, who has black lung disease, takes a pulmonary function test at the Stone Mountain Health Center in St. Charles, Virginia, U.S., May 18, 2018. (VOA)

Typhus, a bacterial infection that is sometimes life threatening, is on the rise in Los Angeles and several other U.S. cities. Public health officials say homelessness is making the problem worse and that the disease, which is associated with poverty and poor sanitation, is making a comeback in the United States.

Los Angeles County has seen 64 cases of typhus this year, compared with 53 at the same point last year and double the typical number, with a six-case cluster among the homeless in L.A. this year. Two cities in the county that have separate counts are also seeing higher numbers: Long Beach with 13 cases, up from five last year, and Pasadena with 20, a more than three-fold increase from 2017.

At a clinic in the L.A. neighborhood called Skid Row, Dr. Lisa Abdishoo of Los Angeles Christian Health Centers is on the lookout for symptoms.

“It’s a nonspecific fever,” she said, “body aches, sometimes a headache, sometimes a rash.”

This kind of typhus is spread by fleas on rats, opossums, or even pets and is known as murine typhus, from the Latin word for “mouse.”

The risk is higher when people live on the streets in proximity to garbage, but the disease seems to be spreading through the Southern United States.

Not the typhus of WWI

“It’s never been considered a very common disease,” said Peter Hotez, dean of the National School of Tropical Medicine at Baylor College of Medicine in Houston, “but we seem to see it more frequently. And it seems to be extending across from Southern California all along the Mexican border into southeastern Texas and then into the Gulf Coast in Florida.”

 

Typhus
A homeless man sits at his street-side tent along Interstate 110 along downtown Los Angeles’ skyline, May 10, 2018. Thousands of homeless people sleep on the streets of Los Angeles County.. VOA

 

Texas had 519 cases last year, said spokeswoman Lara Anton of the Texas Department of State Health Services. That’s more than three times the number in 2010, with clusters in Houston and Galveston. No figures for this year have been released.

This is a separate disease from typhoid fever and is not the epidemic form of typhus that caused hundreds of thousands of deaths in war time. That type, called epidemic typhus, is carried by body lice and often spreads in conflict zones. It led to millions of deaths in World War I alone.

Flea-borne typhus, the kind seen in California and Texas, is serious but often clears up on its own and responds to an antibiotic, Abdishoo said.

Typhus
Dr. Peter Hotez, dean of the Baylor College of Tropical Medicine, shows Associated Press journalists areas of Houston’s 5th Ward that may be at high risk for mosquitoes capable of transmitting the Zika virus in Houston.. VOA

“It seems to get better a little faster if you have the treatment,” she said. “But there are cases where people have had more severe complications — it’s rare, but getting meningitis, and even death,” she cautioned.

Migration, urbanization, climate change

The reason for increased typhus numbers is uncertain, but it may be linked to migration, urbanization and climate change, said Hotez, the disease specialist. In some parts of the world, typhus is still linked to war and instability, “in the conflict zones in the Middle East, in North Africa, Central Asia, East Africa, Venezuela, for instance with the political instability there,” he said.

Murine typhus is one of several diseases on the rise in the southern United States, Hotez said.

Typhus
People line up on Skid Row in Los Angeles to receive food, water, clothing and other basic necessities from Humanitarian Day Muslim volunteers.. VOA

“Others include dengue, now emerging in southern Texas and Florida, the Zika virus infection, Chikungunya. We have a huge problem with West Nile virus,” he added, and Chagas disease, a condition usually seen in Latin America.

A report in May from the U.S. Centers for Disease Control and Prevention found that such “vector-borne” diseases, transmitted by ticks, fleas or mosquitoes, more than doubled in the United States between 2004 and 2016.

Hotez says they are on the rise in many industrial nations with crowded cities and pockets of poverty.

Also Read: A Full Guide To Public Health Disease Hepatitis

Skid Row physician Abdishoo says flea-borne typhus is still uncommon on the streets of Los Angeles, but “it has us all on high alert for this illness that we don’t necessarily think too much about. We want to be vigilant,” she added, “when you see a communicable disease on the rise.”

Officials in Los Angeles say they are working toward housing for the county’s 53,000 homeless residents to relieve conditions that help give rise to typhus and other diseases. Voters approved funding in 2016 and 2017 to finance the efforts. (VOA)