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Demonetisation, Aadhaar Spurred Digital Payments Growth: RBI

Pointing to a major area for improvement, the study showed that only three per cent of the population in India used the Internet to pay utility bills in 2017

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long term impact on Real Estate
Demonetisation aided with RERA and GST will put long term impact on Real Estate. Pixabay.

After the demonetisation of Rs 500 and Rs 1000 notes in 2016 pushed digital payments, Aadhaar-enabled electronic know your customer (eKYC) resulted in an exponential growth of such payments in the country, according to a new report by the Reserve Bank of India.

Transactions in which both the payer and the payee use digital modes to send and receive money are referred to as digital or electronic payments.

India recorded an accelerated growth rate of over 50 per cent in the volume of retail electronic payment transactions in the last four years, said the report titled “Benchmarking India’s Payment Systems”.

The growth in 2018-19 was largely due to the steep growth in Unified Payments Interface (UPI), it added.

“In India, the smartphone revolution has seen an explosion in digital payment options, from e-Money to the Unified Payments Interface (UPI) to a combination of the two. After demonetisation, the use of e-Money picked up on a very large scale,” the findings showed.

The digital landscape changed with higher usage of e-Money, UPI, Aadhaar Payments Bridge System (APBS), RuPay, and Bharat Bill Payment System (BBPS), among others.

With 3,459 million e-Money transactions, India was only behind Japan and the US (data on China not available) in 2017 with respect to volume of e-Money transactions, the report said.

The study revealed that over the years, the number of debit and credit cards also increased considerably in India.

Aadhaar Card Reader Logo. Source: Wikimedia

India had 331.60 million and 19.55 million debit and credit cards respectively at the end of 2012. The numbers grew to 861.7 million and 37.49 million respectively at the end of 2017.

By March 31, 2019, the number of debit and credit cards issued were 925 million and 47 million, respectively.

However, the study showed that the cost of digital transactions was a factor inhibiting their growth.

Merchants have to cash out or transfer to their banks accounts at a cost and at times these costs are passed on to the consumer.

“A few countries have tried to regulate costs to ensure that the charges are not usurious, but the jury is still out on whether such a regulation promotes the growth of digital payments. With banks pushing and merchants pulling, it isn’t clear if such caps will discourage the use of cash,” the report added.

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Pointing to a major area for improvement, the study showed that only three per cent of the population in India used the Internet to pay utility bills in 2017.

The report compared the payment ecosystem in India with the systems and usage trends in other major countries such as Australia, Brazil, Canada, China, France, Germany, Britain and the US. (IANS)

Next Story

Uber India Rolls Out Driver Reward Programme “Uber Plus”

Uber India has planned free doctor access and micro loans for drivers

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Uber
Uber has rolled out a reward programme for drivers in India. Wikimedia Commons

Global ride-hailing major Uber on Wednesday rolled out a driver rewards programme called “Uber Plus” in India that will let drivers earn points for rides so that they can win free doctor consultations, concessions on education modules, access to micro loans, faster airport pick ups and savings on vehicle maintenance costs.

These points will be earned by the driver partners in 13 cities over a fixed period of every three months and can be then accumulated to unlock higher rating tiers such as blue, gold, platinum and diamond which, in turn, will let them access better rewards, informed the company.

“Under the programme, the Uber drivers get access to four tiers. To unlock these awards, they need to maintain a certain threshold rating and keep a low cancellation rate to unlock access to these benefits,” Prabhjeet Singh, Head of Cities, Uber India and South Asia, told IANS.

Uber Plus
Under this programme, Uber drivers get access to four tiers. Pixabay

“We have always worked towards prioritising their welfare and making them feel valued, respected and appreciated. ‘Uber Plus’ is an effort in that direction and will enable our driver partners to access greater benefits during their everyday journeys,” he added.

The rewards and offers are only available to drivers who use the Uber driver app, are participating in Uber Plus and meet applicable criteria.

Asked if this initiative will help in bringing down the number of cancellations, Singh replied: “We encourage ri ders to flag such cases if the driver cancels because the mode of payment is not cash, etc. That will help us take strict action against such drivers.

“We want to encourage behaviour which helps improve the marketplace reliability. Less the cancellation, the chances of the trip getting completed goes up and, overall, the network efficiency increases.”

An initial pilot phase was carried out in Delhi-NCR, Chandigarh and Mumbai and now, Uber Plus is being rolled out across 10 new cities, including Bengaluru, Hyderabad, Chennai, Kolkata, Lucknow, Ahmedabad, Pune, Kochi, Guwahati and Jaipur.

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“We also want to reward drivers who have lower cancellations,” said Uber.

Under the driver programme, Uber has partnered with “Ayushman Bharat” to provide access to free healthcare to its drivers, wherein they have access to free healthcare of up to Rs 500,000 in empanelled hospitals. (IANS)