Thursday March 22, 2018

Dignity is not a property of the Rich: Inspirational story of a Mumbai Rag Picker

Organisations like Kagad Kach Patra Kashtakari Panchayat (KKPKP) and Solid Waste Collection and Handling (SWaCH) are helping the rag pickers or ‘waste pickers’ lead a dignified life by helping them fight for their rights

The Mumbai woman who keeps India clean. Image source: Deccan Chronicle

What makes a story connect with so many people? Humans of Bombay, a very popular Facebook page, has taken the responsibility of portraying individuals along with a glimpse into their very simple yet uniquely different encounter with life. Their page says ‘We catalogue the beat of the city, one story at a time’.

On Monday the page featured a picture of a woman, who looks in her twenties and later revealed as a mother of two. She was married when she was 14 to a boy two years older than her. The story does not make big claims. It just talks about the unseen struggle of hundreds of people who are victims of social discrimination because of the work they do. They are the ‘labours’ in the country trying so hard to adopt the philosophy of ‘Dignity of Labour’.

cows eating trash. Image source: Wikipedia
cows eating trash. Image source: Wikipedia

The original post read:
I was born in a family of limited means. We were all sent to school, but in the 7th standard my family decided that I should drop out — and I didn’t fight it because I knew that money wasn’t coming in easy. My brothers continued to go to school and I took classes in sewing and embroidery, until the age of 14 when I got married to my husband who was only 16 back then. In our community, this wasn’t unheard off. Even though we were both children, the responsibility on us was immense — my father-in-law was no more and my husband’s brother passed away in a train accident, leaving behind his wife and two children who were to be looked after as well.
At the age of 15, I began to go door to door in big buildings, asking if their trash needed to be collected. I started collecting trash this way and it led to me becoming a rag picker. I was always well received by people who would call me a ‘sweet girl’ or give me sweets to eat, all because I never complained about anything. Some of these people gave me bigger jobs like cleaning their home and I took on them gladly because I knew that my family desperately needed the money.
I became a mother after a few years and I wondered how I would tell my children that this is how I earn my money. I decided I would wait until the right age — but all of my apprehensions disappeared when the time came to send them to school. I realised, that if it weren’t for the 10,000 Rupees I was earning every month… they wouldn’t have an education. I had tears in my eyes as I thanked God for everything — the foul smell of garbage, the hard days of going door to door and the different homes I cleaned.
Both my sons accept my work and there is nothing more I could ask for. I was terrified that they would be embarrassed of me, but they have been so supportive. My younger son recently wrote an essay on me for his class. It was called, ‘My Mother Keeps India Clean’— I didn’t understand a lot of it but it was enough just to know that he wrote about me… I’m a happy mother.”

The post has 32,000 likes and 3295 shares. The story clearly resonates with a large number of people.
The organisations like Kagad Kach Patra Kashtakari Panchayat (KKPKP) and Solid Waste Collection and Handling (SWaCH) are helping the rag pickers or ‘waste pickers’ lead a dignified life by helping them fight for their rights. They help them work professionally and upgrade their livelihood. These organisations are authorized by the state municipal corporations with the twin objective of solving a huge problem of waste management and making a ‘menial’ job of cleaning up trash not so menial anymore and also in a way that is way more hygienic.
The official page of KKPKP, a trade union of waste-pickers in Pune, says:
“We were treated like the trash we collect. People would shoo us away like they would dogs. They would cover their noses when they passed us. It hurt.”
The union brings together waste pickers, itinerant waste buyers, waste collectors and other informal recyclers. They recover, collect, categorise and sell scrap materials such as corrugated board, paper, plastics, metals and glass for recycling. They also provide garbage collection, composting and related waste management services.

-by Shivangi

Shivangi is an intern at NewsGram


Click here for reuse options!
Copyright 2016 NewsGram

  • Vrushali Mahajan

    A story that touches your heart! This is truly an inspirational story which everyone should know about! Humans of Bombay are doing an amazing job too

  • Shubhi Mangla

    A great job being done by Humans of Bombay! Waste pickers to keep our country clean. Their job should not be looked upon as disgraceful

Next Story

Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

Also Read: 7 Pro SEO Tips for Small Businesses

From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.