Tuesday January 21, 2020
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Facebook Apps Encountering Glitch: Report

Also on Wednesday, Google and its services including Gmail, Maps and Drive went down globally

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Facebook, photos
This photograph taken on May 16, 2018, shows a figurine standing in front of the logo of social network Facebook on a cracked screen of a smartphone in Paris. VOA

Facebook ruled out a cyber attack speculation which started making the rounds when products of its family of apps — WhatsApp, Instagram and Messenger — began encountering service outage for nearly eight hours in what appeared to be one of the longest downtimes.

On Wednesday, users across the globe experienced problems sending messages on Messenger and Whatsapp. The social networking giant’s photo-messaging app Instagram also suffered service disruptions.

After users reported about the inconvenience faced by them on the websites and mobile apps, Facebook took to Twitter to respond: “We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible.”

The tech major confirmed that the problem was not related to a Distributed Denial of Service (DDoS) cyber attack.

“We’re focused on working to resolve the issue as soon as possible, but can confirm that the issue is not related to a DDoS attack,” Facebook informed the users, who believed the service disruption could be a “cyber attack”.

Although the users could open Facebook and Instagram mobile apps, they experienced troubles uploading posts, say reports.

Facebook
The logo for Facebook appears on screens at the Nasdaq MarketSite in New York’s Times Square, March 29, 2018. VOA

“We’re aware of an issue impacting people’s access to Instagram right now. We know this is frustrating, and our team is hard at work to resolve this ASAP,” Instagram tweeted.

Earlier in the day, WhatsApp appeared to be fine for many people, but users in India, Bangladesh, Argentina, and more noticed issues with sending messages as the afternoon went on. Users in Brazil were experiencing the most severe outages, The Verge reported.

Users also noted that attempting to use Facebook to sign into apps like Tinder or Spotify was not working either.

Also Read- Taming Fake News is Top Concern of WhatsApp India

Internet users made their way to Twitter to complain about the hours-long service disruption with hashtags such as “#FacebookDown”, “#InstagramDown” and “#Whatsapp”.

Also on Wednesday, Google and its services including Gmail, Maps and Drive went down globally. (IANS)

Next Story

Instagram Removes IGTV Shortcut Button Due to Lack of Use

It also said social media media platforms would extend end-to-end encryption from WhatsApp to include Instagram Direct and all of Facebook Messenger, though it could take years to complete, TechCrunch reports

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Instagram
Instagram app logo is displayed on a mobile screen in Los Angeles. VOA

Facebook-owned Instagram has removed the IGTV shortcut button from the top right corner of the app’s home screen because not enough people are interacting with it.

Instagram launched IGTV in 2018 in an effort to compete with YouTube, but then TikTok came along. Before IGTV, Instagram had only allowed people post videos that were 60 seconds or shorter.

Almost seven million of Instagram’s one billion-plus users have downloaded its standalone IGTV app in the 18 months since launch. For reference, TikTok received 1.15 billion downloads in the same period since IGTV launched, TechCrunch reports.

“Very few are clicking into the IGTV icon in the top right corner of the home screen in the Instagram app… We always aim to keep Instagram as simple as possible, so we’re removing this icon based on these learnings and feedback from our community,” the report quoted a Facebook spokesperson.

Instagram, Shopping, US
Instagram, which, according to Statista, has 69 million users in India, is currently testing direct shopping in the US and plans to bring it to more markets in the future. Pixabay

Additionally, Instagram has started testing its direct messaging feature to its desktop site, meaning now one can finally keep up with their conversations from browser.

Facebook’s plans to allow Instagram DMs over the web were first revealed last year by noted app leaker Jane Manchun Wong.

Also Read: Electric Vehicle Maker Tesla Denies Driver Complaints of Sudden Unintended Acceleration: Report

With the upcoming update, users will be able to create chats from the profile screen via a newly added “message” button and one may also able to share posts to others via DM as well as receive notifications on desktop if the browser supports it.

It also said social media media platforms would extend end-to-end encryption from WhatsApp to include Instagram Direct and all of Facebook Messenger, though it could take years to complete, TechCrunch reports. (IANS)