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Facebook: WhatsApp Business App Has Over 3mn Users

WhatsApp Business app has over 3mn users: Facebook

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WhatsApp geared up to show ads in 'Status,' confirms VP Chris Daniels. Pixabay

Over 3 million people are actively using WhatsApp Business app, says Facebook CEO Mark Zuckerberg.

He said this during the social media giant’s Q1 2018 earnings call, the VentureBeat reported late on Wednesday.

WhatsApp Business, a standalone app separate from the other version of WhatsApp used by 1.5 billion people, was launched in January for Android users in six countries including India, Indonesia, Italy, Mexico, Britain and the US.

WhatsApp Business competes with services like Apple’s Business Chat and RCS messaging for Android and Facebook’s own Messenger Platform, chat apps all built around connecting businesses with customers.

While WhatsApp Business is still being rolled out, conversational commerce through things like payments on Messenger will also be important to the social media giant, the report said.

The Facebook's image.
Facebook. Pixabay

“Over the next five years we’re focused on building out the business ecosystems around our apps like Instagram, WhatsApp and Messenger,” Zuckerberg said.

“I think what you’re going to start to see are people interacting with Pages that you follow, Pages on Facebook or Instagram.

“You see content from that Page, and you can click through to a message thread, and then you can either get customer support or complete a transaction or do a follow-on transaction, and that will be very valuable for businesses so we view the payment in that context, not as the goal but as something that’s helping the business and the person succeed at having a transaction or doing what they’re trying to do,” Zuckerberg noted.

Also Read: This creepy app uses WhatsApp data to let users ‘spy’

WhatsApp Business, available on Google Play Store, makes it easier for companies to connect with customers, and more convenient for its users to chat with businesses that matter to them.

The new app, which is yet to come on Apple App Store in India, asks for a separate phone number from the one users have for their individual WhatsApp account.  IANS

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Whatsapp Launches 2nd Leg of ‘Share Joy, Not Rumours’ Education Campaign to Fight Fake News

The first phase of the campaign successfully reached hundreds of millions Indians in both rural and urban areas

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WhatsApp has made a series of changes, including labeling forwarded messages to inform users when they have received something not from their immediate contacts. Pixabay

Facebook-owned WhatsApp on Monday launched the second-leg of its “Share Joy, Not Rumours” education campaign to encourage the responsible use of its platform ahead of the Lok Sabha polls.

In addition to the earlier TV, print and radio ads, the new campaign would educate people on the controls available in WhatsApp so they are empowered to stop the spread of misinformation, the company said in a statement.

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The new campaign would educate people on the controls available in WhatsApp so they are empowered to stop the spread of misinformation. Pixabay

The first phase of the campaign successfully reached hundreds of millions Indians in both rural and urban areas, claimed the company, adding that the messaging platform is building on the campaign with a second round focused on supporting a safe election process.

“Proactively working with the Election Committee and local partners for a safe election is our top priority. Expanding our education campaign to help people easily identify and stop malicious messages is another step towards improving the safety of our users,” said Abhijit Bose, Head of India, WhatsApp.

WhatsApp’s digital literacy partners, including DEF and NASSCOM, would share these videos to grow awareness among the people while the print ads are aimed to act as reminders on how to spot, verify and stop sharing of misinformation that can cause harmful outcomes during the sensitive period of polling.

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The first phase of the campaign successfully reached hundreds of millions Indians in both rural and urban areas. Pixabay

ALSO READ: Whatsapp will Now Let Users Know How Many Times a Message has been Forwarded

Over the last several months, WhatsApp has made a series of changes, including labeling forwarded messages to inform users when they have received something not from their immediate contacts and set a limit on how forwarded messages can be sent. In addition, WhatsApp bans accounts that engage in unwanted automated activity.

WhatsApp, including other social media firms, will now have to process any request from the Election Commission of India to take down content within three hours during the 48-hour period before voting days. (IANS)