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Facebook ‘Too slow’ in Fighting Hate Speech in Myanmar

Facebook said it is working with a network of independent organisations to identify hate posts

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Facebook, Twitter remove hundreds of accounts tied to Iran, Russia. VOA
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The ethnic violence in Myanmar is horrific and we have been “too slow” to prevent the spread of misinformation and hate speech on our platform, Facebook acknowledged on Thursday.

The admission came after a Reuters investigation on Wednesday revealed that Facebook has struggled to address hate posts about the minority Rohingya, the social media giant said the rate at which bad content is reported in Burmese, whether it’s hate speech or misinformation, is low.

“This is due to challenges with our reporting tools, technical issues with font display and a lack of familiarity with our policies. We’re investing heavily in Artificial Intelligence that can proactively flag posts that break our rules,” Sara Su, Product Manager at Facebook, said in a statement.

According to Facebook, in the second quarter of 2018, it proactively identified about 52 per cent of the content it removed for hate speech in Myanmar.

“This is up from 13 per cent in the last quarter of 2017, and is the result of the investments we’ve made both in detection technology and people, the combination of which help find potentially violating content and accounts and flag them for review,” said Facebook.

Facebook said it proactively identified posts as recently as last week that indicated a threat of credible violence in Myanmar.

“We removed the posts and flagged them to civil society groups to ensure that they were aware of potential violence,” said the blog post.

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Facebook App on a smartphone device. (VOA)

In May, a coalition of activists from eight countries, including India and Myanmar, called on Facebook to put in place a transparent and consistent approach to moderation.

The coalition demanded civil rights and political bias audits into Facebook’s role in abetting human rights abuses, spreading misinformation and manipulation of democratic processes in their respective countries.

Besides India and Myanmar, the other countries that the activists represented were Bangladesh, Sri Lanka, Vietnam, the Philippines, Syria and Ethiopia.

Facebook said that as of June, it had over 60 Myanmar language experts reviewing content and will have at least 100 by the end of this year.

“But it’s not enough to add more reviewers because we can’t rely on reports alone to catch bad content. Engineers across the company are building AI tools that help us identify abusive posts,” said the social media giant.

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Not only Myanmar, activists in Sri Lanka have argued that the lack of local moderators — specifically moderators fluent in the Sinhalese language spoken by the country’s Buddhist majority — had allowed hate speech run wild on the platform.

Facebook said it is working with a network of independent organisations to identify hate posts.

“We are initially focusing our work on countries where false news has had life or death consequences. These include Sri Lanka, India, Cameroon, and the Central African Republic as well as Myanmar,” said the company. (IANS)

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Facebook Introduces New Tools to Protect Elections Globally

In April, Facebook CEO Mark Zuckerberg testified in front of the US Senate, saying they were too slow to spot and respond to Russian interference

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Facebook expands security tools to protect elections globally. Pixabay

In order to further secure candidates and campaign staff vulnerable to hackers and nation-state actors during the elections, Facebook has introduced additional tools to protect political campaigns in the US and around the world.

The social media giant has launched a pilot programme to expand its existing protections for users associated with US political campaigns ahead of the 2018 mid-term elections.

“Candidates for federal or statewide office, as well as staff members and representatives from federal and state political party committees, can add additional security protections to their Pages and accounts,” Nathaniel Gleicher, Head of Cybersecurity Policy at Facebook, wrote in a blog post late on Monday.

“We’ll help officials adopt our strongest account security protections, like two-factor authentication, and monitor for potential hacking threats,” Gleicher added.

Facebook
Facebook App on a smartphone device. (VOA)

Over the past year, the company has invested in new technology and more people to stay ahead of bad actors who are determined to use Facebook to disrupt elections.

“This pilot programme is an addition to our existing security tools and procedures, and we will apply what we learn to other elections in the US and around the world,” said Facebook.

“As we detect abuse, we will continue to share relevant information with law enforcement and other companies so we can maximise our effectiveness,” it added.

According to a report in Download, a working paper released last week revealed a significant drop-off in the engagements 570 fake news sites received on Facebook since the 2016 US presidential elections.

“At its peak, there were 200 million monthly engagements with the sites. As of July 2018, that’s dropped to 70 million,” the report added.

Facebook
Facebook, social media. Pixabay

In April, Facebook CEO Mark Zuckerberg testified in front of the US Senate, saying they were too slow to spot and respond to Russian interference.

“Our sophistication in handling these threats is growing and improving quickly. We now have about 15,000 people working on security and content review. We’ll have more than 20,000 by the end of this year,” he told the lawmakers.

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The Facebook CEO apologised for what happened and took responsibility for everything. He also said that there is an online propaganda “arms race” with Russia and it was important to make sure no one interferes in any more elections, including in India.

“The most important thing I care about right now is making sure no one interferes in the various 2018 elections around the world,” he testified before a 44-Senator panel. (IANS)