Tuesday October 16, 2018
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Social Networking Giant Facebook Sued Over Mental Trauma by Former Employee

The social networking giant has maintained that all of its content reviewers have access to mental health resources

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Facebook unveils AI-powered video chat speakers amid privacy concerns. Pixabay
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A former content moderator at Facebook has sued the company alleging that moderators who face mental trauma after reviewing distressing images on the platform are not being properly protected by the social networking giant.

“Ex-contractor Selena Scola has sued Facebook for allegedly ‘ignoring its duty’ to protect moderators who deal with mental trauma after seeing disturbing imagery.

“Rather than create a safe environment, it’s producing a ‘revolving door of contractors’ who are permanently scarred by what they’ve seen, Scola’s lawyer Korey Nelson said,” Engadget reported on Tuesday.

According to the lawsuit, moderators at the social media giant under contract are “bombarded” with thousands of videos, images and livestreamed broadcasts of child sexual abuse, rape, torture, bestiality, beheadings, suicide and murder.

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Facebook, social media. Pixabay

The company has said it was “reviewing” the lawsuit and took moderator support “seriously” and pointed to its existing assistance, including “in house” psychological and wellness support.

“We are currently reviewing this claim. We recognise that this work can often be difficult. That is why we take the support of our content moderators incredibly seriously, starting with their training, the benefits they receive, and ensuring that every person reviewing Facebook content is offered psychological support and wellness resources,” Facebook was quoted as saying by Engadget.

Also Read- Tesla Starts Manufacturing Its Own Carrier Trailers

The social networking giant has maintained that all of its content reviewers have access to mental health resources, including trained professionals onsite for both individual and group counselling and that they receive full health care benefits, according to The Guardian. (IANS)

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Twitter Gets Investigated By Ireland Over Data Collection

Both Facebook and Twitter have faced lawsuits for collecting data on links shared in private messages

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Twitter on a smartphone device. VOA

 Twitter is reportedly facing an investigation by privacy regulators in Ireland over data collection in its link-shortening system, the media reported.

Privacy regulators in Ireland have launched an investigation into exactly how much data Twitter collects from t.co, its URL-shortening system, The Verge reported late on Saturday.

The investigation stems from a request made by UK professor Michael Veale under the General Data Protection Regulation (GDPR), a comprehensive European privacy law under which EU citizens have a right to request any data collected on them from a given company.

Facebook, Twitter
Facebook COO Sheryl Sandberg, left, accompanied by Twitter CEO Jack Dorsey are sworn in before the Senate Intelligence Committee hearing on ‘Foreign Influence Operations and Their Use of Social Media Platforms’ on Capitol Hill. VOA

But when Veale made that request to Twitter, the company claimed it had no data from its link-shortening service. The professor was sceptical, and wrote to the relevant privacy regulator to see if Twitter was holding back some of his data.

Now, that investigation seems to be underway. The investigation, first reported by Fortune, is confirmed in a letter obtained by The Verge, sent to Veale by the office of the Irish Data Privacy Commissioner, the report said.

Initially designed as a way to save characters in the limited space of a tweet, link-shortening has also proved to be an effective tool at fighting malware and gathering rudimentary analytics.

Twitter
Twitter Chief Executive Officer Jack Dorsey testifies before a Senate Intelligence Committee hearing on foreign influence operations and their use of social media on Capitol Hill. VOA

Those analytics services can also present a significant privacy risk when used in private messages.

Also Read: Facebook Tackles Fake News, Deletes Almost 800 Accounts

Both Facebook and Twitter have faced lawsuits for collecting data on links shared in private messages, although no wrong-doing was conclusively established in either case. (IANS)

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