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Social Networking Giant Facebook Sued Over Mental Trauma by Former Employee

The social networking giant has maintained that all of its content reviewers have access to mental health resources

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LinkedIn faced probe for Facebook ads targeting 18 mn non-members. Pixabay

A former content moderator at Facebook has sued the company alleging that moderators who face mental trauma after reviewing distressing images on the platform are not being properly protected by the social networking giant.

“Ex-contractor Selena Scola has sued Facebook for allegedly ‘ignoring its duty’ to protect moderators who deal with mental trauma after seeing disturbing imagery.

“Rather than create a safe environment, it’s producing a ‘revolving door of contractors’ who are permanently scarred by what they’ve seen, Scola’s lawyer Korey Nelson said,” Engadget reported on Tuesday.

According to the lawsuit, moderators at the social media giant under contract are “bombarded” with thousands of videos, images and livestreamed broadcasts of child sexual abuse, rape, torture, bestiality, beheadings, suicide and murder.

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Facebook, social media. Pixabay

The company has said it was “reviewing” the lawsuit and took moderator support “seriously” and pointed to its existing assistance, including “in house” psychological and wellness support.

“We are currently reviewing this claim. We recognise that this work can often be difficult. That is why we take the support of our content moderators incredibly seriously, starting with their training, the benefits they receive, and ensuring that every person reviewing Facebook content is offered psychological support and wellness resources,” Facebook was quoted as saying by Engadget.

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The social networking giant has maintained that all of its content reviewers have access to mental health resources, including trained professionals onsite for both individual and group counselling and that they receive full health care benefits, according to The Guardian. (IANS)

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Social Networking Giant Facebook Hits 2.38 Million Users

Facebook Stories hit 300 million daily user milestone back in September, said the report

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A photo shows the Facebook app icon on an iPhone in New York, Feb. 19, 2014. VOA

Social media giant Facebook’s monthly active users (MAUs) grew 8 per cent year-over-year MAUs to reach 2.38 billion at the end of first quarter of this year while the number of people using Facebook Stories hit 500 million every day.

The platform saw the same rate of growth in daily active users, Facebook said in its earnings statement late Wednesday.

“Daily active users (DAUs) – DAUs were 1.56 billion on average for March 2019, an increase of 8 per cent year-over-year,” the statement added.

facebook, christchurch attack, new zealand
FILE – The Facebook logo is seen on a shop window in Malaga, Spain, June 4, 2018. (VOA)

“In addition, we estimate that more than 2.1 billion people now use Facebook, Instagram, WhatsApp or Messenger (our “Family” of services) every day on average, and around 2.7 billion people use at least one of our Family of services each month,” Facebook added.

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On an call with investors following the company’s first-quarter earnings report, Facebook CEO Mark Zuckerberg revealed that 500 million use Facebook Stories every day, The Verge reported on Wednesday.

Facebook Stories hit 300 million daily user milestone back in September, said the report. (IANS)