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Flipkart Uses Robots to Deliver Parcels in Thousands Daily to Minimize Delay

Touted to be the first in India, the robot-based sortation technology is the only one in use in Asia outside China

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robots, fliokart
A-I powered bots, known as automated guided vehicles (AGVs), work together to enable us deliver the customer packages at the earliest. VOA

As India’s leading e-tailer, Flipkart uses about 100 robots to sort out parcels automatically in thousands daily to minimize delays in delivering what customers buy online on its website, an official said on Tuesday.

“To speed up delivery, we are using about 100 bots (robots) powered by automation intelligence (AI) at the clearing facility to sort the parcels ordered by customers in thousands from across the country,” city-based world retail giant Walmart arms’s spokesperson told IANS here.

As it is humanly not possible to handle the parcels in thousands in a short time, emerging technologies like AI, ML (machine learning), and cloud computing data analysis, have ushered in a paradigm shift to speed up and scale logistics.

Flagging the role of technology in speeding up processing the data and sorting the packages using sensors, the company was able to turn around 4,500 shipments an hour at twice the speed, with 99.9 per cent accuracy, said the company in a statement.

flipkart, robot
“To speed up delivery, we are using about 100 bots (robots) powered by automation intelligence (AI) at the clearing facility to sort the parcels ordered by customers in thousands from across the country,” Wikimedia Commons

“A-I powered bots, known as automated guided vehicles (AGVs), work together to enable us deliver the customer packages at the earliest. With minimal human intervention pre-programmed bots sort out faster and better for quick delivery,” said a company spokesperson.

With disruptive technologies changing the game for a country rapidly embracing e-commerce, the spokesperson clarified that bots were, however, not replacing humans who are being used in the supply chain and logistics where they are used.

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The AGVs, which are cuboidal and tiny, move swiftly. As they are fitted with sensors, the 100 odd robots don’t bump into each other but wait as self-driving vehicles do in traffic.

“We have been using the bots over the last two months on a trial basis in tandem with our employees at our large facility, which is the mother hub where 4,500 packages are sorted out an hour, 24×7,” the spokesperson added. Touted to be the first in India, the robot-based sortation technology is the only one in use in Asia outside China. (IANS)

Next Story

Flipkart Leads $60mn Investment in Logistics Platform Shadowfax

"With the new round of capital infusion, Shadowfax plans to invest extensively in building long-term capabilities which are essential to developing an efficient and superior service quality ecosystem in Indian logistics," said Abhishek Bansal, CEO, Shadowfax

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Flipkart Buys Back Shares Worth $350 mn.
New e-commerce norms to impact e-tailers: Flipkart. IANS

Walmart’s Flipkart has led a $60 million financing round in logistics platform Shadowfax as the online retailer looks to expand hyperlocal delivery capabilities.

This investment is part of a Series D funding that Shadowfax has received from Eight Roads Ventures, Nokia Growth Partners, Qualcomm Ventures, Mirae Asset Naver Fund and World Bank backed IFC.

Flipkart has an existing partnership with Shadowfax to fulfil logistics requirements across various categories in its e-commerce business.

“At Flipkart, we are focused on redefining customer experience, and hyperlocal is a key element to enable this transformation,” Kalyan Krishnamurthy, Chief Executive Officer, Flipkart, said in a statement on Thursday.

amazon, china, flipkart
FILE – A worker removes an advertisement billboard of Indian online marketplace Flipkart, installed along the roadside in Mumbai, India, Oct. 16, 2015. Amazon.com Inc. is concentrating on India and its competition, Flipkart. VOA

“We have seen strong synergies with Shadowfax through our existing engagement with them, and their investments in tech-enabled innovations will help us significantly reduce delivery time and provide superior customer experiences across product categories,” Krishnamurthy added.

Founded in 2015, Shadowfax currently enables delivery of 10 million monthly shipments across diverse segments ranging from hot food to grocery to fashion, electronics and other e-commerce items.

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The company will use the funds to enhance the tech capabilities of the platform, recruit talent, increase the number of shipments to 100 million a month and expand its geographical presence to 1,000 Indian cities, Flipkart said.

“With the new round of capital infusion, Shadowfax plans to invest extensively in building long-term capabilities which are essential to developing an efficient and superior service quality ecosystem in Indian logistics,” said Abhishek Bansal, CEO, Shadowfax. (IANS)