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France backs India’s call for a permanent seat in UN Security Council



By NewsGram Staff Writer

During a session of General Assembly, commemorating the 70th anniversary of World War II, France has extended its support for India’s permanent membership in the United Nations Security Council. France has declared that it is “vital” and “urgent” to expand the Security Council’s permanent membership to include India, in order to strengthen the legitimacy of the UN in today’s changed world.

“France favors enlarging the Security Council’s both categories of membership, permanent and non-permanent, and supports Germany and Japan, which deserve relief (from the burden of their World War II roles) today, but also India, Brazil and African representation,” said France’s Permanent Representative Francois Delattre.

Through this initiative, France has backed India’s voice to get a permanent seat in the Security Council. During his three-nation tour last month, Prime Minister Narendra Modi had made a strong pitch for a permanent seat for India in the UN Security Council.

Delattre also focused on the need for Security Council reform. He stated that the second world war made us aware that our capacity for action is related to the legitimacy of our institutions. He further added, “The reform of the Security Council in this respect is more than important, it is urgent, I would say even vital.”

“It is a fact that deserves to be repeated: 70 years after the creation of the United Nations, our world in 2015 does not have much in common with that of 1945,” he said.

Bhagwant S Bishnoi, India’s Deputy Permanent Representative, said, “As we commemorate the end of the Second World War, we also need to take stock of the health of the institutions of global governance that were established in its wake.”

India’s Deputy Permanent Representative in his speech to the General Assembly had quoted Ugandan President, Yoweri Museveni, and said that Museveni noted that most of the fundamental structures created after World War II by the victorious powers remain unchanged.

Bishnoi also added, “This meeting, therefore, also presents a useful opportunity to underline the need to address what President Museveni referred to as ‘the structural deficiency in the architecture for global security.'”

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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

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From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.