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Huawei Ensures Quality of Service to its Customers

Over the next five years, India will be innovating for the world and become the prime engine for progress, worldwide, Huawei said

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huawei, 5G
People visit Huawei's booth at an exhibition during the World Intelligence Congress in Tianjin, China, May 16, 2019. VOA

Denying that consumers would be affected by the “global tussle”, Huawei on Wednesday said that its quality of service as well as the software updates that are available to the brands existing pool of customers would not draw any slack.

Huawei, recently reassured consumers that they would not be victims of this global tussle and will continue to receive gadgets and software updates in a timely manner.

Staying true to its core DNA of customer centric technology innovation, the company that started in a small room in China, in 1984, is today a global brand and claims to be “an undisputed leader in 5G”. It is also the No.2 player in smartphones, shipping 206 million units last year.

Huawei is the second largest company utilising Google’s Android platform and covers 470 million customers worldwide, with their entire gamut of products and services.

Huawei created the world’s first Leica triple-camera smartphone, with its P20 Pro smartphone delivering superior AI camera experience and achieving the highest score in DxOMark – 109.

No company was able to beat this score in 2018 and was ultimately beaten by its own smartphone, the Huawei P30 Pro.

By combining software and hardware innovation, Huawei introduced “GPU Turbo” technology to improve gaming experience and provided great graphics performance improvements.

The brand enjoys strong partnerships with tech behemoths such as Intel and Qualcomm and also India based partners and vendors such as Poorvika, Amazon India, Croma, Leica, among others.

huawei
FILE – The logos of Huawei are displayed at it retail shop window reflecting the Ministry of Foreign Affairs office in Beijing, Jan. 29, 2019. VOA

“Huawei products continue to resonate well with our customers at Croma and our relationship with Huawei will continue to function strongly as before,” Ritesh Ghoshal, Chief Marketing officer, Croma, said in a statement.

“Huawei remains a popular smartphone brand in Poorvika through its differentiated consumer offerings, and a cherished partner for Poorvika. We will continue providing support to prospective Huawei customers,” added Uvaraj Natarajan, CEO, Poorvika.

Huawei surpassed Apple to become the second-largest smartphone seller in the world after Samsung.

Huawei said it is currently the “undisputed leader” in 5G from a network perspective.

Also Read- Apple CEO Tim Cook Rejects Charges of Apple Being ‘a Monopoly’

Globally, Huawei is an active member of over 400 standards organizations, industry alliances, and open source communities, where it serves in more than 400 key positions.

Huawei has its second largest R&D base in Bengaluru which is a solution delivery centre for the brand’s other markets worldwide.

Over the next five years, India will be innovating for the world and become the prime engine for progress, worldwide, Huawei said. (IANS)

Next Story

Chinese Smartphone Manufacturer Huawei Ships 100 mn Smartphones Globally in 2019

The company, betting big on the 5G network rollout in India, is set to start trials with partner telcos soon and is also looking at capturing a bigger share of the Indian smartphone market

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U.S.
Attendees pass by a Huawei booth during the 2019 CES in Las Vegas, Nevada, Jan. 9, 2019. VOA

Chinese smartphone manufacturer Huawei has shipped 100 million smartphones till May 2019.

Huawei consumer business group’s smartphone product line president He Gang revealed the numbers at a Nova 5 smartphone launch event in China, news website Gizmo China reported on Friday.

In addition, Huawei Watch GT, a smartwatch, has sold more than two million units globally since launch in October 2018.

Huawei, Trump, information
People walk past an advertisement for Huawei at a subway station in Hong Kong. VOA

According to Huawei founder and Chief Executive Ren Zhengfei, smartphones banned by the US administration would cost the company $30 billion in revenue this year and sales outside China has dropped 40 per cent in the past month. The company’s overseas business would be mainly affected by the US export control.

Also Read- Infosys Relying on Automation for Digital Transformation of Their Clients’ Business

Meanwhile, the company has been facing growing pressure from the US in recent months, especially after Washington issued an export control that partially bans US tech companies from exporting components and technologies to them.

The company, betting big on the 5G network rollout in India, is set to start trials with partner telcos soon and is also looking at capturing a bigger share of the Indian smartphone market. (IANS)