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Huawei Set to Launch its Flagship P30 Series in India Next Week

Powered by the Kirin 710 SoC, Huawei P30 Lite also has a triple camera set up at the rear

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Attendees pass by a Huawei booth during the 2019 CES in Las Vegas, Nevada, Jan. 9, 2019. VOA

Chinese telecommunications and consumer electronics manufacturer Huawei is set to launch its flagship P30 series in India early next week.

Huawei earlier unveiled the P30 and P30 Pro smartphones equipped with advanced camera system in Paris on March 26.

Along with these phones, Huawei is also likely to launch the P30 Lite in India, industry sources told IANS on Tuesday.

Huawei P30 Pro is the first smartphone to have a 5x periscope-like optical zoom and four cameras on the back.

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A staff member stands in front of a Huawei shop in Beijing, China, March 7, 2019. VOA

The four rear-camera system on P30 Pro has 20MP ultra-wide, 40MP wide-angle, 8MP 5X telephoto and a ToF (time-of-flight) depth-sensing lens.

Huawei P30 has a “SuperSensing” 40MP Leica triple camera setup — 8MP telephoto, 16MP ultra-wide and 40MP wide-angle lens.

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Both handsets come with a 32MP selfie camera. Huawei P30 and Huawei P30 Pro will be powered by the Kirin 980 SoC and will run Android Pie with an EMUI 9.1 custom skin on top.

Powered by the Kirin 710 SoC, Huawei P30 Lite also has a triple camera set up at the rear. (IANS)

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Realme, Samsung Have Lowest Return Rates Among All Smartphone Brands in India

When it comes to reliability, Realme users rank their smartphones high (90 per cent), followed by Samsung (88 per cent) and Vivo (87 per cent)

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To get ahead in the fast-changing tech industry, Samsung said it will expand investment in burgeoning tech segments to propel growth. Wikimedia Commons

Chinese handset maker Realme and South Korean major Samsung have the lowest return rates among all smartphone brands in India, a survey by CyberMedia Research (CMR) said on Thursday.

The “CMR MICI” survey that included 4,000 smartphone owners across top eight Indian cities, focused on smartphone purchase process, key smartphone specs of priority, as well as issues with post-sales service, including repairs or replacements.

“The return rates in smartphone brands provide a measure of consumer satisfaction with their current brand and, in turn, implies that the brands have been able to excel in meeting consumer expectations. Our survey findings report the lowest return rate for brands, such as Realme and Samsung, in comparison to the prevailing industry average,” Prabhu Ram, Head-Industry Intelligence Group (IIG), CMR, said in a statement.

The lowest return rates are determined by the first visit to the brand’s service centre within the first six months of purchase, for either repair or replacement, by both online as well as offline buyers.

Around three per cent of the total smartphone users visited a service centre for the first time within the first six months of their smartphone purchase, during the in-warranty period.

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Armed with a quad camera-system smartphone in every price segment along with an investment worth Rs 300 crore for its surface-mount technology (SMT) lines, Chinese handset maker Realme aims. Pixabay

When it comes to looks, design and feel, users of Vivo are most satisfied (99 per cent), followed by OPPO and Realme users (98 per cent each), and at third place, Xiaomi with 97 per cent satisfaction.

Across smartphone brands, users are excited about the design aesthetics, camera performance and build quality that phones sport across price bands.

Users indicated more satisfaction with intangible factors that they associate with their smartphones, including reliability and performance.

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“In order to win consumer mindset, smartphone brands need to invest in getting not just product design and product quality right, but they must ensure overall brand experience, and service quality right,” Ram added.

When it comes to reliability, Realme users rank their smartphones high (90 per cent), followed by Samsung (88 per cent) and Vivo (87 per cent). (IANS)