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Researchers Claim, People Believe Human Generated Profiles More Suitable Than AI

"The more participants believed a profile was AI-generated, the less they tended to trust the host, even though the profiles they rated were written by the actual hosts"

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As AI becomes more commonplace and powerful, foundational guidelines, ethics and practice become vital. Pixabay

People trust human-generated profiles more than artificial intelligence-generated profiles, particularly in online marketplaces, reveals a study in which researchers sought to explore whether users trust algorithmically optimised or generated representations.

The research team conducted three experiments, particularly in online marketplaces, enlisting hundreds of participants on Amazon Mechanical Turk to evaluate real, human-generated Airbnb profiles.

When researchers informed them that they were viewing either all human-generated or all AI-generated profiles, participants didn’t seem to trust one more than the other. They rated the human- and AI-generated profiles about the same.

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“We’re beginning to see the first instances of artificial intelligence operating as a mediator between humans, but it’s a question of: ‘Do people want that?” Pixabay

That changed when participants were informed they were viewing a mixed set of profiles. Left to decide whether the profiles they read were written by a human or an algorithm, users distrusted the ones they believed to be machine-generated.

“Participants were looking for cues that felt mechanical versus language that felt more human and emotional,” said Maurice Jakesch, a doctoral student in information science at Cornell Tech in America.

“The more participants believed a profile was AI-generated, the less they tended to trust the host, even though the profiles they rated were written by the actual hosts,” said a researcher.

“We’re beginning to see the first instances of artificial intelligence operating as a mediator between humans, but it’s a question of: ‘Do people want that?”

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When researchers informed them that they were viewing either all human-generated or all AI-generated profiles, participants didn’t seem to trust one more than the other. They rated the human- and AI-generated profiles about the same. Pixabay

The research team from Cornell University and Stanford University found that if everyone uses algorithmically-generated profiles, users trust them. But if only some hosts choose to delegate writing responsibilities to artificial intelligence, they are likely to be distrusted.

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As AI becomes more commonplace and powerful, foundational guidelines, ethics and practice become vital.

The study also suggests there are ways to design AI communication tools that improve trust for human users. “Design and policy guidelines and norms for using AI-mediated communication is worth exploring now”, said Jakesch. (IANS)

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Here’s Why Alphabet CEO Sundar Pichai Believes That Artificial Intelligence Needs To Be Regulated

Advanced AI which is beyond chat bots will soon be used to manipulate social media platforms like Facebook, Twitter or Instagram

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The Alphabet CEO Sundar Pichai stressed that "international alignment will be critical to making global standards work" on AI. Wikimedia Commons

Joining Microsoft President Brad Smith and Tesla CEO Elon Musk, Alphabet and Google CEO Sundar Pichai on Monday called for new regulations for Artificial Intelligence (AI), saying the only question now is how to approach it.

Although new regulation is needed, “a cautious approach is required that might not see significant controls placed on AI,” Pichai who was last month took over as the CEO of Alphabet, Google’s parent company, in an editorial piece in The Financial Times.

“There is no question in my mind that artificial intelligence needs to be regulated. It is too important not to. The only question is how to approach it”.

“Companies such as ours cannot just build promising new technology and let market forces decide how it will be used. It is equally incumbent on us to make sure that technology is harnessed for good and available to everyone,” Pichai wrote.

According to CNET, the timing of the editorial coincides with a big push from Google to reveal some of the results of its own work in AI and bring tools it has developed out into the world.

The Alphabet CEO stressed that “international alignment will be critical to making global standards work” on AI.

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Joining Microsoft President Brad Smith and Tesla CEO Elon Musk, Alphabet and Google CEO Sundar Pichai on Monday called for new regulations for Artificial Intelligence (AI), saying the only question now is how to approach it. Wikimedia Commons

We need to take a “principled approach to applying AI, said the company, while offering Google’s “expertise, experience and tools.”

“We need to be clear-eyed about what could go wrong,” he said.

His comments come as lawmakers and governments globally are considering to limit the use of AI in fields such as face recognition system – an issue close to Microsoft President Brad Smith’s heart who has often criticized the technology, urging governments to enact legislation regarding the technology.

“Unless we act, we risk waking up five years from now to find that facial recognition services have spread in ways that exacerbate societal issues,” said Smith.

Advanced AI which is beyond chat bots will soon be used to manipulate social media platforms like Facebook, Twitter or Instagram, Tesla CEO Elon Musk warned recently.

In his famous debate with former Alibaba Chairman Jack Ma, Musk entered into a lassic argument over the capabilities of emerging technologies like AI.

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Although new regulation is needed, “a cautious approach is required that might not see significant controls placed on AI,” Sundar Pichai who was last month took over as the CEO of Alphabet, Google’s parent company, in an editorial piece in The Financial Times. Pixabay

Musk said that computers will one day surpass humans in “every single way”. He has predicted that a single company that develops “God-like super intelligence” might achieve world domination.

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If not regulated or controlled soon, AI could become an “immortal dictator” and there will be no escape for humans, the SpaceX CEO had warned. (IANS)