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Improve Logistics and Retain Customers in Five Steps

It may sound obvious, but there are many companies that have put something up for sale that isn’t in stock yet

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Logistics, Retain, Customers
Ensure you have all the correct inventory and reliable suppliers at the start because one issue here could have a huge domino effect across the whole company. Pixabay

The world of e-commerce, whether it be B2B or B2C is booming these days, thanks to the rise of digital.

You only have to look at Europe to see this. But, in a highly saturated market, how do you retain customers? We break it down with five easy tips below.

Prepare

Before anything, you have to make sure you’re prepared for everything. Ensure you have all the correct inventory and reliable suppliers at the start because one issue here could have a huge domino effect across the whole company. It may sound obvious, but there are many companies that have put something up for sale that isn’t in stock yet, resulting in may issues. So, whether you do all of this yourself or outsource, make sure it’s under control and everyone knows what’s going on.

Logistics, Retain, Customers
The world of e-commerce, whether it be B2B or B2C is booming these days, thanks to the rise of digital. Pixabay

Be transparent

When it comes to your customers, be open and honest. No one likes feeling lied to, and if you are as open with them as possible, customers are more likely to trust you and remain loyal. Therefore, from the cost to shipping details and everything else in-between, don’t hide anything from customers, as this will lonely reflect badly on you.

Give options

While being honest is key, giving options to customers is a great way to keep them onboard with you. Many customers now want things centred on them, and if you have no flexibility, whether that be on delivery or pick up, they’ll go elsewhere. Many abandon their cart when choosing delivery because of this,with 83% saying they want door-to-door shipping and 66% saying that having options here is important.

Also Read- 5 Useful Tips for Successful Online Product Representation

Best partners

Making sure you have the right logistics provider is absolutely key here. If you choose the wrong one, they could upset customers, which looks bad on you, whereas one that also has the customers at the core of what they do, should put you on the same wavelength. After all, how many times have you seen people complaining about this online?

Returns

In the world of online, a lot of returns happen, it’s the nature of it. This needs to be easy though, with 89% of customers saying they’d return if a returns experience was positive. From free returns to having someone come to collect it from a customer’s home, the better the experience, the better the loyalty and retention of that person.

Logistics, Retain, Customers
Before anything, you have to make sure you’re prepared for everything. Pixabay

With these five easy tips, you should be able to make the shopping experience the best for your customers, and potential customers, ensuring they return in the future.

About the author:

Also Read- Even Minor Head Injuries may Lead to Olfactory and Anxiety Problems

Tejas Maheta is the Founder of techiegenie. com and a tech geek. Besides blogging he love reading books, Learning new things, and Hanging out with friends.

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How Rewards Encourage Players to Play More Games

Many platforms give their players an opportunity to win cash prizes

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Games
The rewards system came into existence in Games, to create loyal and engage users. Pixabay

The online gaming environment has become very challenging, and online gaming companies have to offer something new to players to encourage them to play more games on their platforms. It is a must for them, else they will lose their subscribers to their competitors. That’s why the rewards system came into existence, to create loyal and engage users. 

Why does the rewards system work? 

Playing online card games is sometimes addictive because of the bonuses and rewards offered. It indeed allows players to win a lot of real cash and other benefits. Though gaming companies are the pioneers of the monetary benefits idea, all other industries also use this strategy to engage their existing customers and attract new customers as well. 

What makes the rewards system work as an effective way to retain loyal customers? Rewards make one feel a sense of satisfaction — promotion to the next level or getting a discount while shopping increases the trust factor with the brand. Biologically, the brain considers it a “gift” and releases a hormone called dopamine. The property of dopamine hormone is to create a “feel-good” sensation in the brain. 

Rewards create a sense of achievement which brings players back to the game again. Besides, it creates an opportunity to get something back from the game where you had invested initially. Rewards help in increasing player motivation, which in turn inspires competition. Rewards drive players to keep playing. 

Get increased player engagement by rewarding them

A reward is an incentive for the users to return to the website or application over and over again. The reward system is designed to honour players’ loyalty by felicitating them with cash, merchandise, vouchers or other bonuses. Understanding this concept, every industry is trying to adopt the model for its customers. 

Types of rewards

Humans seek attention and appreciation. Rewards promote user satisfaction. The excitement goes up when a player goes to the next level by winning a game and earns rewards. Let’s check out the types of rewards that keep players and enthusiasts coming back. 

Cash prizes

Many platforms give their players an opportunity to win cash prizes. Platforms like Indian Rummy apps encourage users to play rummy online and earn real cash prizes. 

Coins

Some games feature coins as rewarding points. Players need to collect coins to go to the next level and upgrade their game. Rewards like coins or chips are provided at constant intervals. Note that such coins are not real money. 

Games
The online gaming environment has become very challenging, and online gaming companies have to offer something new to players to encourage them to play more games on their platforms. Pixabay

Loyalty points

Loyalty points have become a universal strategy as this strategy is used by retailers too. Loyalty points are offered to customers or users to retain them. Gaming websites usually have offers like loyalty points to keep their players loyal to the platform and encourage them to come back for playing more games. 

ALSO READ: Huawei Mobile Service 4.0 Emerges as Alternative to Google Mobile Services

Conclusion

We often look for opportunities of entertainment plus rewards at the same time. Who doesn’t like to earn money and get appreciation while having fun? You got your answer!