Kochi: In a bid to provide five-star comforts, a multi-speciality hospital in Kochi took it up a notch when it incorporated a full-service spa in it. The 670-bed Aster Medcity hospital has sure turned eyeballs through such initiative.
The hospital has now become the cynosure of all eyes and the spa’s clients include doctors, nurses, patients and their attendants and even walk-ins.
Popular beauty expert Elizabeth Chacko, with around four decades of experience in running a string of beauty clinics in Kochi, was amused when asked if she would be interested in setting up her beauty spa at the state-of-the-art private hospital.
“Somehow, everything fell into place and the management of the Aster Medcity, where I opened my sixth beauty spa, and myself are now pleased that this new concept has clicked,” Chacko, whose brand is Kalpana Family Salon and Spa, told reporters.
“The 2,000 square-foot spa opened in December and by now, I am happy that things are going well,” added Chacko who was educated outside Kerala and plied her beauty trade in Delhi, where she learned the nuances from a senior air force officer’s wife. Since then, there’s been no looking back.
Set on a beautiful 40-acre waterfront campus, Aster Medcity hospital has as its chairman Azad Moopen, a medical professional and founder of Aster DM Healthcare – the fastest growing healthcare group in the Middle East and Africa which is now worth more than $1.1 billion.
One advantage that this hospital has is that it caters to high profile patients, a huge majority are Keralites from the Middle East, besides nationals from there too.
At the spa, everything from facials to manicure, pedicure, hair treatment and what have you, is available to the clients.
“Of course, nurses and doctors do come, as do walk-ins and patients who come for rest and recuperation at the hospital. I give them a 15 percent discount,” said the ‘beauty clinician’, adding that 50 percent of her clients are neither hospital staff nor patients.
“See, I do run five other similar spas in Kochi and hence, I have a regular clientele,” Chacko said.
Trained in the US in electrolysis and cosmetology, Chacko said that even though she has given thousands of faces a glow-up, she is, however, more pleased that she has empowered many young women by giving them training and hands-on experience for a career of their own.
With her only daughter also now helping her in the business and with the new concept of a beauty spa in a hospital that has apparently clicked beyond expectations, she has now got similar offers not just from India but abroad too.(Sanu George, IANS)(picture courtesy: vattikutitechnologies.com)
The scientific community has long acknowledged that vaccination work and have saved millions of lives. However, a vocal community, particularly in the U.S., believes that vaccination expose children to health risks and can cause harm.
It can be easy to write off these opinions, but psychology researchers have long known of many cognitive biases that can lead people to make poor judgments. Several of these researchers are interested in how people end up receiving and believing fallacious ideas as they relate to vaccines.
The human mind isn’t like a computer. Our brains aren’t composed of truth values coded as ones and zeros. Emotion, confidence and memory can all impact how we form beliefs. The problem is we often don’t recognize when we aren’t thinking logically.
Gordon Pennycook, a researcher at Canada’s University of Regina, said he’s interested in “the tendency for people to be lazy in the way that they think.” Essentially, he said, high-level reasoning takes a lot of mental effort, and we humans are cognitive misers. If we don’t have to think that hard, we won’t.
“Part of the problem, though,” Pennycook told VOA, “is that when it comes to more complicated domains, like in the realm of science, our intuitions are often wrong. So we need to spend more time thinking about it.”
In 2015, Pennycook published a paper titled On the reception and detection of pseudo-profound bulls**t that focused on whether people find meaning in statements randomly made up of common buzzwords. One example: “Hidden meaning transforms unparalleled abstract beauty.”
He found that people who ascribed meaning to these nonsensical statements were more likely to believe in complementary and alternative medicine, which Pennycook asserts are the same people who are less likely to get vaccines.
“I don’t want to call it open-minded, but it’s a so-open-minded-that-your-brain-kind-of-falls-out type of situation,” he said.
The unwillingness or inability to think critically is somewhat tied to another well-known psychological phenomenon, the Dunning-Kruger effect. First formally identified in 1999 by its namesakes, the cognitive bias refers to a broken link between actual knowledge and perceived competence.
As Pennycook puts it, “The incompetent are too incompetent to recognize their incompetence.”
For example, people with little knowledge of vaccines may feel extra certain about the little information they have, whether it’s correct or not. Pennycook noted this can create the frustrating situation where “the people we want to help the most are the least aware of how much help they need.”
And when people feel confident, they aren’t likely to try to challenge those beliefs or ideas. This phenomenon is referred to as confirmation bias.
Panayiota Kendeou, an educational psychologist at the University of Minnesota, said the pre-existing belief that vaccines are dangerous “influences how [anti-vaccine parents] evaluate any information that they come across, and they view the information in alignment with their pre-existing beliefs.”
Confirmation bias creates a filter on new information. Information that a person agrees with is strengthened, while evidence to the contrary is ignored. In Kendeou’s opinion, “that’s the major or main bias when it comes to vaccinations.”
Misconceptions and misinformation
Kendeou studies reading comprehension and learning, but is particularly interested in what those messages contain. She is an expert in misinformation and has researched how inaccurate or totally misleading information is assessed by a person reading it.
She decided to test whether she could change the way people engage with written misinformation. Kendeou had participants read messages about vaccination, but some of the participants were told to pay special attention to who made claims and whether those claims made sense.
Kendeou found corrective measures like this did help those participants recognize misleading information. And, she told VOA, “what we find a month later is that we get some maintenance of the effect.”
It wasn’t a large difference, but participants were still better at correctly rejecting bad information about vaccines than they were before the test.
When reflecting on how to reach anti-vaccine people, Kendeou said, “Having good logical arguments, it’s a great first step. But also alerting [people] that they need to pay attention who provides those logical arguments is even more important.”
Fear as double-edged sword
Unfortunately, accepting new correct information can be difficult if a person is feeling fearful.
“What we know from our work is that negative emotions like fear and anxiety narrow your attention,” Kendeou said. “And when you end up in that state of mind, you do end up focusing on certain information and not other [information] because of that narrowness in attention.”
Fear of an immediate threat, even one that’s not real — like getting the flu from the influenza vaccine — restricts a person’s ability to see the whole situation. That metaphorical tunnel vision can limit people’s ability to think critically.
But Derek Powell, a postdoctoral scholar at Stanford University, suggests that fear could also change the minds of people who don’t support vaccines. “At root, that [fear] is kind of the thing that’s driving this, for good or ill,” he said.
Rather than focusing on the oft-disproven idea that the MMR vaccine causes autism, Powell and his colleagues wanted to test if a message about the severity and risk of contracting measles, mumps or rubella convinced parents that vaccines are necessary. In a 2015 experiment, they did just that.
Powell assigned participants to one of three groups. The “fear” group was told about the chances of catching an immunizable disease and the resulting severe symptoms. In a second group, participants heard about studies proving vaccines don’t cause autism. A third group was given no additional information.
Powell said the idea was “even if you thought there was a little bit of risk to a vaccine, if we persuaded you there was a lot of risk to not vaccinating, that might kind of overall tip the scale in favor of vaccination.”
As expected, participants who learned about the risks of contracting preventable diseases were more supportive of vaccines. Interestingly, Powell noted that “emphasizing the safety of vaccines in scientific research showing there was no autism link between MMR vaccine and autism wasn’t really effective.”
It seems that just refuting an existing belief about vaccines isn’t enough. Powell said that some beliefs can be “sticky,” in that they are difficult to dismiss.
Kendeou, the University of Minnesota educational psychologist, agrees, saying while there are ways to combat bad information on vaccines, “there is no magic ‘erase and replace’ strategy.” Misconceptions, she said, never fully go away, but we can lessen their impact by reminding people to think critically and seek good evidence to refute bad arguments.
Researchers and communicators still find it difficult to keep that advice in mind.
“There’s a tendency to want to shake somebody until they start acting sensible, and I totally understand it,” Powell said. “I’ve felt it myself, but I don’t think it’s actually going to work in terms of changing their minds.”
For at least one previously anti-vaccine mom, Powell is correct.
Carli Leon, a mother of two children and previously self-described “loud voice” against vaccinations, said insulting comments online didn’t change her mind.
“When people would ridicule me and call me a bad mother, it only made me dig my heels in more. What helped me was people asking me questions [that] got me to think. That got me to recognize the hypocrisy of the anti-vaxx community and my own hypocrisy with my own beliefs that I had,” Leon said.
“You never know who is reading these posts online,” she added. “It might just change somebody’s mind.” (VOA)