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Indian Frontline Employees Don’t Feel Connected: Facebook Report

Frontline workers remain isolated in India,says a Facebook report

A report titled "Deskless Not Voiceless" by Workplace from Facebook revealed Frontline employees remain isolated in India. Pixabay

One in four frontline employees in India don’t feel connected to their head office and three in four such staffers are miles away from reaching out to the executive class, a “Workplace from Facebook” report said on Thursday.

The report titled “Deskless Not Voiceless” by Workplace, an enterprise connectivity platform developed by Facebook, looked at disconnect between how Indian frontline workers communicate and collaborate with their counterparts in a company’s headquarters.

The study, which surveyed more than 1,200 business leaders and frontline employees in Indian businesses with more than 100 employees, concluded that there is a gap between how managers and frontline staffs communicate and get work done.

Nearly all (95 per cent) of frontline employees said their company has internal communication barriers and they lack the tools, means and context to share new ideas with their employers.

Frontline workers say one of the biggest barriers (60 per cent) to sharing ideas internally is that they must report everything through their immediate manager.

Yet many of them don’t have email, and only half (53 per cent) have access to real-time digital collaboration tools. In turn, 76 per cent still rely on formal conversation to communicate, the findings showed.

“The research found that there is a communication failure between managers and frontline workers in India, which is leading to feelings of isolation and disengagement, stifling innovation and creativity,” said Luke McNeal, Director, APAC, Workplace.

Deskless employees
Deskless employees told Facebook that they struggle to feel connected to head office and company leaders. Pixabay

“Deskless employees told us that they struggle to feel connected to head office and company leaders, that there are barriers to communicating internally without the means, context, and tools needed to reach decision makers. And that they don’t feel empowered to share new ideas,” he added.

While 61 per cent of business leaders say they see the value of nurturing frontline employees’ thoughts and ideas, 95 per cent say they see the overall value that frontline workers bring to a business.

However, just 66 per cent have actually visited their frontline workers in the past year. The gap is even more pronounced in industries such as architecture.

Nearly all (98 per cent) of Indian frontline employees say they’ve had an idea to better their company, but more than a quarter (27 per cent) say those ideas are lost internally.

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“This disconnect is inhibiting growth. To combat this, businesses must focus on engaging with their entire workforce, especially those who don’t sit in HQ,” said McNeal.

Almost all frontline employees (99 per cent) agree that ideas should come from all levels of the business, yet just 35 per cent see ideas bubbling up from the frontline, said the report. (IANS)

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The Challenges, Growth and Prospects of Olive Oil Industry in India

Discussing the growth, prospects of olive oil in India

Olive oil
For the first time in the country, experts in India will hold a panel discussion about the olive oil industry. Pixabay


For the first time in the country, experts in India will hold a panel discussion on the challenges, growth and prospects of the olive oil industry on the 13th of December at PHD Chamber of Commerce & Industry.

Rahul Upadhyay, President and Akshay Modi, Vice-President at The Indian Olive Association (IOA) will be hosting the Annual Public at the Lakshmipat Singhania Auditorium. The session will discuss the transition of olive oil from being a foreign oil to a homegrown oil with which the citizens of India can now reckon with.

The panel moderated by senior food and travel writer Rupali Dean will spearhead the session on Olive Oil In India-2.0. The panel of speakers will include noted restaurateurs, chefs, nutritionists, food researchers and biologists, entrepreneurs, retailers, food, health and fitness experts.

Olive oil india
The Indian Olive Association focuses on the problems confronting the emerging sector of olive oil and table olives in India. Pixabay

Upadhyay said, “The Indian Olive Association focuses on the problems confronting the emerging sector of olive oil and table olives in India. With Annual Public Session, we attempt to bring together the doyens from the food and health industry to discuss the problems and offer solutions that will accelerate the growth of olive oil in India.”

Akshay Modi, Vice-President at The Indian Olive Association (IOA). “The Annual Public Session is a platform that brings together all the diverse stakeholders to speak a unified voice for the greater good of the category of olive oil in India.”

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The Indian Olive Association (IOA), the national apex association of olive oil producers, growers, distributors, importers, users and consumers in India works to promote consumption and expand the market for olive oil and table olives. The association focuses on the problems confronting this emerging sector in India. Macro-economic factors like GST, Import Duty and issues with respect to the import of both table olives and olive oil are taken up by IOA with multiple authorities to streamline the import process and ensure a steady growth for this category. (IANS)