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Instagram Testing a New in-app Account Recovery Process

The new recovery process is aimed at letting users recover an account from within the app itself, rather than having to lean on the security team

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Instagram
Instagram app logo is displayed on a mobile screen in Los Angeles. VOA

To offer more assurance in recovering hacked accounts, Facebook-owned messaging app Instagram is testing a new in-app account recovery process.

To control cases where the hackers alter username and contact data linked to the accounts, Instagram is offering a safeguard which would prevent any username from being claimed for a “period of time” after account changes, whether it is a hack or a voluntary change.

As part of the new test process, for recovery, users are being asked to fill in their personal information such as their original email address or phone number and later send them a six-digit code to the contact information of their choice, Engadget reported on Sunday.

The new method is intended to ensure account recovery even if the hacker alters the username and contact information linked to the account.

With this process, the photo-messaging app also intends to prevent hackers from using email or phone number codes to take over accounts from different devices, the report said.

instagram
With a 1-billion user-base worldwide, the app still does not allow web users to post Stories from the desktop. Pixabay

For now, details on the wider availability of this in-app remains unclear, although the username lockdown has been made available to all Android users now which is being deployed to iOS users as well.

Presently, to recover a hacked account, users have to either wait for a recovery email or fill out a support form, making the process time-consuming.

Also Read- Microsoft Launches Smart Phonetic Keyboards for 10 Indian Languages

The new recovery process is aimed at letting users recover an account from within the app itself, rather than having to lean on the security team.

Instagram’s decision comes two months after its parent company Facebook admitted to have “fixed a security issue” that had been saving passwords of 200-600 million users in plain text and “readable” format since 2012, which were also searchable by over 20,000 of its staff members. (IANS)

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Instagram Likely to Expand its Private Like Counts Test Globally

'Restrict' was also a feature recently announced to protect your account from unwanted interactions

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facebook, social media
Facebook, Messenger and Instagram apps are displayed on an iPhone, March 13, 2019, in New York. VOA

Instagram on Thursday announced to expand its Private Like Counts test globally, including in India.

In the test, you can still see your likes by tapping on the liker list, but others will not be able to see how many likes your post has received.

Likewise, you will not be able to see how many likes others’ posts have received.

Vishal Shah, Vice President of Product, Instagram, said that if you’re in the test, you’ll no longer see the total number of likes and views on photos and videos posted to Feed unless they’re your own.

facebook privacy
FILE – The Instagram icon is displayed on a mobile screen in Los Angeles. VOA

“While the feedback from early testing has been positive, this is a fundamental change to Instagram, so we’re continuing our test to learn more from our global community,” Shah said in a statement.

The test began in Canada in May 2019 and expanded to Australia, New Zealand, Japan, Brazil, Ireland and Italy in July this year.

Also Read: Rapper Badshah has Newfound Respect for Actors, Filmmakers After Acting Debut

The roll-out of this test comes close on the heels of the recent ‘Instagram Experience’ organised in Mumbai where an ‘Unlabel’ content series was announced in partnership with Yuvaa, a youth media platform, featuring young Indians challenging stereotypes to be their authentic selves.

‘Restrict’ was also a feature recently announced to protect your account from unwanted interactions. (IANS)