San Francisco, Oct 1, 2017: A user from Taiwan claimed her iPhone 8 Plus, which belongs to Apple’s latest line-up of devices, split open while it was charging.
“So far, the finger of blame is being pointed at the battery. Unconfirmed reports state the iPhone 8 Plus uses the same battery manufacturer, Amperex Technology Limited (ATL), as the Samsung Galaxy Note 7”, The Next Web reported late on Friday.
The screen of the device bulged out five days after the user purchased it.
The woman had purchased a 64GB “Rose Gold” iPhone 8 Plus and she put it on charge, using the supplied cable and adaptor.
“After about three minutes, she reported seeing the front panel bulge, and eventually lift completely from the device”, the report added.
The Cupertino-headquartered giant is currently investigating reports of iPhone 8 Plus splitting open and the reason remains unclear as of now.
Similar reports have emerged from Japan where one owner claimed his phone arrived in a state with the screen visibly detached from the body.
However, there have been no reports of visible evidence of burn marks.
iPhone 8 and iPhone 8 Plus were made available from September 22 in the US, Australia, Canada, China, France, Germany, Hong Kong, Singapore, United Arab Emirates, the UK and other countries.
Apple launched iPhone 8 and iPhone 8 Plus, starting at Rs 64,000, in India on Friday while pre-bookings had started on September 22.
The iPhone X will arrive in India on November 3, starting at Rs 89,000. (IANS)
New Delhi, November 2,2017: With less than 24 hours left for the arrival of Apple’s “super Premium” iPhone X in India amid heavy pre-booking, Apple premium resellers on Thursday were yet to receive the stocks to begin delivering the Rs 89,000 device (starting price for 64GB variant) to those who pre-booked it.
Apple India, however, said that the company normally delivers new iPhone units either on the previous night or on the same day of the arrival.
“We are launching the much-awaited iPhone X tomorrow. Every company works in its own way. We try and avoid sending units in advance. So, if the launch is tomorrow, the iPhone X units will arrive tomorrow or later tonight,” a senior Apple executive told IANS.
Some of the authorised Apple resellers in the Delhi-NCR region told IANS that they have not yet been notified about the availability of the devices that have been advertised as arriving in India on November 3.
“You will be informed tomorrow only about the availability of iPhone X. We have not got the devices so far,” a representative from Imagine Store, an Apple Premium Reseller in Gurugram, told IANS.
“We cannot assure if you will get the device tomorrow. Those who had pre-booked the iPhone X are requested to wait for our call. It completely depends on the availability,” he added.
Even supply chain solution provider Redington India and HCL Infosystems that sell newly-launched iPhones on their partner stores were yet to send any information on iPhone X.
When contacted, a representative from iWorld from Kamla Nagar said they did not have any iPhone X stock yet.
“Our store hasn’t got any iPhone X yet. I will be able to tell you the details only tomorrow. As far as timings are concerned, last year, the sale of iPhone 7 and 7 Plus started in the evening. We are expecting the iPhone X sales will commence in the evening this year as well,” he told IANS.
An iNvent Apple premium reseller in North Delhi had earlier told IANS they were yet to receive iPhone X stocks.
“We have not received a single unit of iPhone X so far. We do not know if they have been already shipped or not. The devices are expected to reach us the day it goes on sale or maybe a day before. For iPhone 8 and 8 Plus, we had received the stock earlier,” said a sales representative from iNvent.
In the past few days, several media reports have claimed that Apple is facing a huge supply gap primarily for two reasons: difficulties in assembling the new facial identification software and 3D camera, and “off the charts” pre-orders for iPhone X after the Apple fraternity didn’t make the expected beeline for iPhone 8 and 8 Plus.
Analysts have already warned that the stock on hand is scarce, owing to constrained supply of key iPhone X components. The advanced depth-sensing camera system in iPhone X requires parts that only a few manufacturers can produce.
The iPhone X, which marks the 10th anniversary of the device, costs Rs 89,000 for a 64GB model and Rs 1.02 lakh for the 256GB variant.
Meanwhile, iPhone X has got a frenzied response on e-commerce site Amazon.in. The device went on pre-order on the site on October 27 and was out of stock within a few minutes.(IANS)
SHANGHAI/BEIJING: Gu Xiaomeng, a 24-year-old primary school teacher in the eastern Chinese city of Suzhou, says she’s excited about the new iPhone X, set to go on sale Friday. The challenge for Apple Inc is to persuade her to actually buy one.
“I’m definitely interested, but don’t currently plan to get one,” said Gu, whose monthly salary of a little over 6,000 yuan ($905.36) is less than the anniversary model’s starting price in China of 8,388 yuan.
For Apple, which is looking to rev up sales in China after several quarters of declining revenue there, the test is that Gu is not alone. While interest in the phone is high, that won’t necessarily translate into sales.
“Price appears to be a major constraint on iPhone X demand, particularly in China,” Bernstein analyst Toni Sacconaghi said in a recent report that showed three-quarters of Chinese respondents were excited by the upcoming launch, but only a quarter said they planned to buy one.
Investors are keen to gauge Chinese demand for the iPhone X, as it is key to reviving Apple’s fortunes in the world’s biggest smartphone market where it has lost some of its sparkle — and market share — as local phone makers have advanced.
The cheaper iPhone 8, which hit the market in September, has faced sluggish sales, but Apple has said that pre-orders for the iPhone X have been “off the charts.”
Apple, due to announce quarterly earnings Thursday, said it had no immediate comment.
Chatter online on popular Chinese social media platform Weibo also signaled high levels of interest in the new model, though still generally behind levels around the 2014 launch of the very successful iPhone 6.
Xiao Ming, 32, who works for a blockchain start-up in Beijing, stayed up half the night when pre-sales of the iPhone X opened last week. He has also bought the iPhone 8.
“I always try to be one of the first to buy any new iPhone,” he said, adding he likes the new phone’s augmented reality and facial recognition features. “I’ll be very disappointed if I don’t get one on the first day.”
While he plans to buy the new phone, he noted many of his friends were less fussed. “Before, I think a lot of people would try to get it somehow, now it’s mostly the geeks,” he said.
“My friends don’t mind so much if they have an iPhone 8 or a 6, for example, because it looks similar and the price [of the iPhone X] makes you feel nervous.”
Re-sellers and iPhone accessory makers generally agreed there was a buzz about the iPhone X, Apple’s first phone to have a full-screen display and functions such as facial recognition security.
“People are really anticipating this phone because it’s the 10th anniversary version and it has more changes and modifications,” said Gary Yiu, manager of the iGeneration smartphone shop at one Hong Kong mall.
Yiu and three other phone re-sellers there said they had seen strong demand for the phone from mainland clients.
A merchant at the Huaqiangbei electronics hub in Shenzhen, who was offering an iPhone look-a-like called the “E-Feng X” from 1,599 yuan, said sales volumes were “very good.”
Some Chinese re-sellers, however, said they already canceled pre-orders for the iPhone X, concerned there wouldn’t be enough of a supply bottleneck to allow them to charge a steep premium — despite some worries about long waits.
“I saw many friends were posting pictures of themselves successfully ordering the iPhone X, so I canceled mine,” said Tony Tong, 29, a product manager at a tech firm in Beijing, who said he had ordered four phones in the hope of re-selling them for a profit. “The environment is bad for scalpers.”
Apple will hope payment plans and easy access to online credit in China will persuade people to buy.
Wang Hao, a 24-year-old engineer in the northeastern port city of Dalian, said he ordered the new phone despite the high price tag. His last phone was an iPhone 6S.
“The cost is about a month’s salary for me,” he told Reuters. “But I’m just used to it now, and there wasn’t really anything to make me choose another brand.” (VOA)