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Jio Mobile Service Gone to the Dogs?

All the bonanza of offers is short-lived. JIO is now no more the same

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The most remarkable thing that came about after Jio entry is that it drastically brought down the tariff. Wikimedia Commons

 BY SALIL GEWALI

People were overjoyed when Jio Reliance came with a bang and offered “free” internet service along with free unlimited calls. Its app was very attractive having a lot of features. All this generosity was for the purpose, as the bait to catch the big fish. Many were envious of Jio-users watching their favorite songs or videos just at a click — so smooth, so seamless. It was an unprecedented shower of entertainment for the mobile freaks. Maybe in a time period of less than two years, this JIO gobbled up all the customers of major players in the field. So much so that his own brother’s company – “Reliance Communication” received a death blow. This Reliance Communication has allegedly defrauded lakhs of its customers by not “refunding” the security deposits till the date.

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In Frame: Indian Business Tycoon the chairman, managing director, and largest shareholder of Reliance Industries Limited also, the founder of Reliance Jio Mr. Mukesh Ambani along with wife Nita Ambani.

One wonders what kind of laws we have in the country that protect the defaulted company/owner from being punished while common men will directly be pulled up and sent to jail for such deliberate crime. JIO also dealt a crippling blow to Government-run BSNL and Aircel. Most of their customers have migrated to JIO. The most remarkable thing that came about after Jio entry is that it drastically brought down the tariff. One who used to recharge the cellphone with a whopping Rs 1500 to Rs 3000 now can recharge with just Rs 399/- and make unlimited calls and use the internet for about three months. It became possible due to internet-based 4G technology.

Jio
People were overjoyed when Jio Reliance came with a bang and offered “free” internet service along with free unlimited calls. Its app was very attractive having a lot of features. All this generosity was for the purpose, as the bait to catch the big fish.

 But all this bonanza of offers is short-lived. JIO is now no more the same. It has virtually lost its initial fervor and earnestness to serve the customers. What is really disgusting now is that its tall promises have only turned out to be hollow. People hardly can download/upload their important files. There are many areas where users can’t check their emails nor can they respond to phone calls. It does not mean that the service of other companies – like Vodafone and Airtel, BSNL, is better. They have equally made their customers unhappy. Here the tragedy is that where will we turn to for the better service. So far there is none in sight. Moreover, we have already become “depended” on the mobile set. The cell phones have excessively overpowered our minds. We can’t do away with them.  We are incessantly distracted by “silly temptation” to check how many likes our FB posts have received. All our happiness rests on all this frivolous stuff. No kidding, if the mobile companies have stolen our hard-earned money, the mobile phones have stolen our peace of mind. We are double losers.

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Salil Gewali is a well-known writer and author of ‘Great minds in India’. Twitter: @SGewali

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Reliance Jio Introduces Voice and Video Calling Over Wi-Fi Service

Jio launches voice & video Wifi calling

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Reliance Jio announced the availability of nation-wide Voice and Video over Wi-Fi service. Pixabay

Taking on Airtel, Reliance Jio on Wednesday announced the availability of nation-wide Voice and Video over Wi-Fi service which will work on any Wi-Fi, anywhere in India and supports over 150 handset models.

The service makes crystal-clear voice and video calls through Wi-Fi at no additional cost.

“To further reinforce its customer-obsession and offer the best products and experience to its consumers, Jio today announced the launch of nation-wide Voice and Video over Wi-Fi service. Jio has been testing this service over the past few months, to provide a robust experience to every customer at launch,” the company said.

Wi-Fi video call
The service makes crystal-clear voice and video calls through Wi-Fi at no additional cost. Pixabay

The key differentiators that come with Jio Wi-Fi Calling are, Jio said, are that customers can use any Wi-Fi network for Jio Wi-Fi-calling and the voice and video calls will seamlessly switch-over between VoLTE and Wi-Fi to provide an enhanced voice/video-calling experience.

“Jio Wi-Fi calling works on the largest ecosystem of handsets. Jio customers can also make Video over Wi-Fi calls And all of this comes at no additional cost!” it said.

On the launch of this service, Jio Director Akash Ambani said: “At Jio, we are constantly innovating to enhance customer experience or solve their problems. At this juncture, when an average Jio consumer uses over 900 minutes of voice calls every month, and at a growing base of consumers, the launch of Jio Wi-Fi Calling will further enhance every Jio consumer’s voice-calling experience, which is already a benchmark for the industry with India’s-first all VoLTE network.”

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To enable Jio Wi-Fi Calling, a step-by-step guide has been made available on Jio.com/wificalling and Jio Wi-Fi Calling will be enabled pan-India between January 7 and 16, 2020, it said. (IANS)