Thursday, November 26, 2020
Home Lead Story Microsoft Adds New Hindi Feature To Its Text Analytics Services

Microsoft Adds New Hindi Feature To Its Text Analytics Services

Using this service, organizations can find out what people think of their brand

Microsoft on Thursday said it has added Hindi Feature to its Text Analytics service to help businesses strengthen customer support through a complete analysis of user perception and feedback in the most widely spoken language in India.

Text Analytics is part of the Microsoft Azure Cognitive Services.

The functionality provided by Text Analytics includes sentiment analysis, opinion mining, key phrase extraction, language detection, named entity recognition, and Personally Identifiable Information (PII) detection.

Follow NewsGram on Twitter to stay updated about the World news.

Using this service, organizations can find out what people think of their brand or topic as this enables analyzing Hindi text for clues about positive, neutral, or negative sentiment.

The Hindi Text Analytics service can be used for any textual / audio input or feedback in combination with Azure Speech-to-Text service, Microsoft said.

“Underlining our commitment to helping empower every business to achieve more, Microsoft has added Hindi to the already robust set of international languages supported by Text Analytics service,” Sundar Srinivasan — General Manager — AI & Search — Microsoft India, said in a statement.

hindi feature
The Text Analytics service can be used for any textual / audio input or feedback. Pixabay

“We are helping brands break language barriers and reach out to Hindi-speaking customers to understand the customer’s sentiment about their products, services, and broaden their user feedback reach.”

Microsoft’s Text Analytics feature uses AI models to analyze content in Hindi, using Natural Language Processing (NLP) for text mining and text analysis.

Its Sentiment Analysis feature evaluates the text and returns confidence scores between 0 and 1 for positive, neutral, and negative sentiment for each document and sentences within a document.

ALSO READ: Study: Why Is Male Infertility On Rise

The service also provides sentiment labels (such as “negative”, “neutral” and “positive”) based on the highest confidence score at a sentence and document-level.

“This helps brands in detecting positive and negative tonality in customer reviews, social media and call center conversations, and forum discussions, among other channels no matter where their data resides,” said the company. (IANS)



Most Popular

Most Lungs Recover Well In 3 Months After Covid19: Study

Researchers have revealed that lung tissue of patients who suffered severely from Covid-19 shows good recovery in three months in most cases. The study...

A New Gene Therapy To Offer One-Day Treatment For An Eye Disease

Researchers have developed a new gene therapy approach that offers one-day treatment for an eye disease that leads to a progressive loss of vision...

High Blood Pressure In Elderly Age Is More Linked To Extensive Brain Damage

Researchers have revealed that higher than normal blood pressure (BP) is linked to more extensive brain damage in the elderly, suggesting that it is...

An Exhibition Dedicated To Explore Sikh Heritage, Culture

Revealing vignettes of Sikh heritage founded in its distinctive socio-cultural and visual identity and manifesting a lived faith pictorially, a series of works of...

Outdoor Activities To Explore In Mammoth Lakes Of California

Call it a safety precaution or your chance to finally have some "me time" in the pandemic, solo travel is unquestionably one thing that...

Effective Ways To Reduce Stress And Accomplish Day-To-Day Mental Health

You were possibly trained at a young age about ways to improve your physical health, however, mental health and self-care might have taken a...

Beat The Winter Gloominess By Tweaking Your Home Decor

Winters are truly magical as it brings along the joy of sipping a hot cup of tea, the ease of snuggling in your blanket,...

Reasons To Buy Texas Flag

By Cathy Carter Most Texans tend to get nostalgic and emotional when they plan to Buy Texas Flag because of the sense of patriotism it...

Recent Comments