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Microsoft Expanding its ‘Dyanmics 365’ Apps Lineup

The company has also launched AI-infused apps for sales, customer service and market insights as part of the "Dynamics 365" app line-up

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Microsoft introduced Cortana on Windows Phone four years ago. In Windows 10, it became the core search functionality.Pixabay

Microsoft is expanding its Artificial Intelligence (AI)-based “Dynamics 365” apps lineup with two new Mixed Reality (MR) business apps.

The new apps — called — “Dynamics 365 Remote Assist” and “Dynamics 365 Layout” — have been added with the intention of merging MR and business applications together.

“With the release of our new AI and mixed reality applications, we are taking another step to empower every organisation on the planet to achieve more through the accelerant of business applications,” Alysa Taylor, Corporate Vice President, Business Applications and Industry, Microsoft wrote in a blog post on Tuesday.

The MR business apps will be part of the October release of “Dynamics 365”.

In 2016, Microsoft introduced “Dynamics 365” as a product line of enterprise resource planning (ERP) and customer relationship management (CRM) applications to make business apps modern, unified, intelligent and adaptable solutions, integrated with Office 365 and natively built on Microsoft’s Cloud computing service Azure.

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A sign for Microsoft is seen on a building in Cambridge. VOA

By bringing together MR and business applications, the company aims to unify systems and have a holistic view of their business, customers and employees.

“Employees need information in context to apply their knowledge and craft. Not only on a 2-D screen – but information and data in context, at the right place and at the right time and mixed reality is a technology uniquely suited to do exactly that,” Taylor added.

The company has also launched AI-infused apps for sales, customer service and market insights as part of the “Dynamics 365” app line-up.

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“The new ‘Dynamics 365 AI’ offering are a new class of AI applications that will deliver out-of-the-box insights by unifying data and infusing it with advanced intelligence to guide decisions and empower organizations to take informed actions,” wrote Taylor.

These insights are easily extensible through the Microsoft’s business analytics service — Power BI, Azure and the Common Data Service, that could enable organizations to address complex scenarios specific to their business. (IANS)

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Microsoft Announces an Update for Cloud Contracts Following EU Privacy Probe

The company said it remains committed to listening closely to customers' needs and concerns regarding privacy

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FILE - A sign for Microsoft is seen on a building in Cambridge, Massachusetts, March 18, 2017. VOA

Microsoft has announced an update to the privacy provisions in the Microsoft Online Services Terms (OST) for its commercial cloud contracts, providing more transparency over data processing to its customers in the Microsoft Cloud.

The company said in a statement late Monday that the new contractual terms will apply to all commercial customers — public sector and private sector, large enterprises and small and medium businesses — globally at the beginning of 2020.

“At Microsoft we consider privacy a fundamental right, and we believe stronger privacy protections through greater transparency and accountability should benefit our customers everywhere,” said Julie Brill, Corporate Vice President for Global Privacy and Regulatory Affairs and Chief Privacy Officer.

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A man walks past a Microsoft sign set up for the Microsoft BUILD conference at Moscone Center in San Francisco, April 28, 2015. VOA

Following EU privacy probe Microsoft said it will increase data protection responsibilities for a subset of processing that Microsoft engages in when it provides enterprise services.

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“In the update, we will clarify that Microsoft assumes the role of data controller when we process data for specified administrative and operational purposes incident to providing the cloud services covered by this contractual framework, such as Azure, Office 365, Dynamics and Intune,” said the company.

The company said it remains committed to listening closely to customers’ needs and concerns regarding privacy. (IANS)