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Microsoft Pulls Windows 10 October 2018 Update That Wipes Your Data

The company plans to investigate isolated reports of users missing some files after updating

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Microsoft's beta Android launcher has digital health feature. Pixabay

After several users complained that installing the Windows 10 October 2018 update has been wiping off their data, Microsoft on Saturday announced putting a halt to the availability of the update.

“We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating,” the tech giant posted on its Support page.

Users who have manually downloaded the update have been advised to not “install it and wait until new media is available”.

Microsoft has also provided links for people to contact the company.

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Logo of Microsoft outside it’s office. Pixabay

“We will provide an update when we resume rolling out the Windows 10 October 2018 Update to customers,” the post added.

Users who installed the “Windows 10 October 2018” update complained that the process wiped out their user profiles, including documents and photos, the media reported.

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An alarming number of users have taken to social media forums and Microsoft’s own support website to complain about the serious issue.

Since Microsoft had not started automatically pushing this latest update out, only people who visited “Windows Update” manually and checked for updates installed the latest software version. (IANS)

Next Story

Microsoft Preparing to Launch 15-inch Surface Laptop 3

Surface earbuds is also expected to launch, as well as new keyboards with a dedicated Office button taking the place of the right-hand Windows key

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FILE - Microsoft Corp. signage is seen outside the Microsoft Visitor Center in Redmond, Washington, July 3, 2014. VOA

Microsoft may launch a 15-inch Surface Laptop 3 next month alongside a 13.5-inch model, which is the same screen size as the Surface Laptop 2”s.

The company is also expected to launch an AMD-powered Surface Laptop 3 and it is possible that this chip could be found on this rumoured 15-inch model, The Verge reported on Sunday.

As per the report, Microsoft will still offer a screen with a 3:2 aspect ratio, as it did on the 13.5-inch Surface Laptop.

Microsoft, Taiwan AI
A man walks past a Microsoft sign set up for the Microsoft BUILD conference at Moscone Center in San Francisco, April 28, 2015. VOA

In addition, the larger 15-inch model will likely support the Surface Pen as well.

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The company is rumoured to launch dual-screen Surface device, codenamed Centaurus. In addition to the Centaurus, Microsoft would bring Surface Laptop 3, Surface Pro 7 and Surface Book 3 in October.

Surface earbuds is also expected to launch, as well as new keyboards with a dedicated Office button taking the place of the right-hand Windows key. (IANS)