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Pakistan’s handling of Balochistan is reminiscent of its step brotherly treatment to East Pakistan


Speaker in Ramadan

By Harshmeet Singh

In most cases, talks about Pakistan remain confined to the Kashmir conflict and home-grown terrorism. While Pakistan has somehow managed to restrict International media’s coverage of its human rights violations in Balochistan, it has never missed a chance of blaming India for the ongoing insurgency in one of its most impoverished provinces. Pakistan’s handling of Balochistan is reminiscent of its step brotherly treatment to East Pakistan (now Bangladesh). Balochistan’s long held demands for increased autonomy have fallen to deaf ears over the past half century. If Pakistan’s handling of the matter is any indication, the decades-long conflict doesn’t seem to have any concrete solution in sight.

Tracing the roots

The Balochistan conflict dates back to 1948 when the Pakistan Army launched an operation to neutralize the rebels in Kalat, after they refused to accept the King of Kalat’s decision to join Pakistan. According to them, the King was made to sign the instrument of accession by the Pakistan army at a gunpoint. Kalat lies at the centre of present day Balochistan.

With a new constitution coming into force in 1960s, the province was given limited provincial autonomy which further escalated the separatist movement in the province. In 1973, the unrest led to a joint military operation by the Pakistani and Iranian forces in the province which diluted the insurgency considerably. But with the emergence of Taliban in the early 2000s in the neighbouring Afghanistan, conflict resurfaced in the area and law and order took a backseat.

Despite having one of the biggest reserves of natural resources in the country, Balochistan remains one of the poorest areas in Pakistan. The province doesn’t get any royalty for the resource extracted from its land. While the central government blames the separatists for creating an unfavourable environment for development, the separatists accuse the central leadership for neglecting the province due to political interests. In the past decade or so, the Balochistan Liberation Army (BLA) has launched many violent operations against the Pakistan army, resulting in many deaths. Headed by Hyrbyair Marri, the BLA has been named as a terrorist organization by the Pakistan government, the USA and the EU.

The Baloch population was divided among Pakistan, Afghanistan and Iran due to the illogical Durand Line drawn by the British that divided Pakistan and Afghanistan. The Balochis now want to unify the area lying in all these countries, an idea which isn’t acceptable to any of these nations.

India’s connection

The ISI has been constantly accusing India of providing financial aid to the BLA, with an aim to divide Pakistan. Parvez Musharraf was once quoted saying that Pakistan possessed concrete proof that Afghanistan and India have been “involved in efforts to provide weapons, training and funding for Baloch extremists through Brahumdagh Bugti and Balach Marri, two Baloch nationalists, who were living in Kabul”. Pakistan has also accused India of offering its consulate offices in Afghanistan and Iran as the meeting place for Baloch separatists.

Balochistan has never shied away from seeing India as a friend. In 2008, the founder of Balochistan Republican Party, Brahumdagh Bugti, said that he is ready to accept help from India. Pakistan isn’t alone in thinking that India has an indirect involvement in Balochistan. Military officials in the US and the UK have hinted multiple times that they are certain about India’s active role in the conflict-ridden province. India, on the other hand, dismisses all such claims and calls them baseless and frivolous.

Many experts compare the Balochistan conflict with Kashmir issue and hint towards India using the Baloch province to gain some ground in Kashmir. Though these comparisons are personal imaginations of a few experts, the two regions stand poles apart. Unlike India’s dismissal of all allegations about its role in Balochistan, Pakistan has been open in its support to the Kashmiri militants and separatists. India has never given shelter to any Baloch leader seeking exile, as opposed to Pakistan’s royal treatment to India’s wanted criminals. Despite India’s neutral stance, Baloch people are known to be highly respectful towards India.

President at the Baloch Society of North America, Dr. Wahid Baloch, tried to reach out to India in 2009, saying, “We love our Indian friends and we want them to help us and rescue us from tyranny and oppression. In fact, India is the only country which has shown concern over the Baloch plights, but showing concern is not enough. We want India to take Balochistan’s issue to every international forum, the same way Pakistan has done to raise the so-called Kashmiri issue. We want India to openly support our just cause and provide us with all moral, financial, military and diplomatic support (sic).”

Gwadar Port

Soon after Pakistan gave its Gwadar port to China for ‘development purposes’ in 2003, a terrorist attack was carried out in the area, which killed 3 Chinese engineers. Without giving much thought, Pakistan blamed India for this attack. Lying in the Baloch area, the port was a major hope of development for the local Balochis. But neglecting their demands for royalty on production of natural gas, Musharraf ordered the Pakistan army to carry out a military operation in the province, to suppress any rebellion.

The first export ship left Gwadar Port earlier this month, thus marking the successful completion of the project. India is keeping a close eye on the developments at the Gwadar port due to many reasons. An increasing Sino-Pak bonhomie isn’t a great sign for India.

The Baloch nationalists, who have taken the path of armed violence, seem convinced of this method’s effectiveness in getting them closer to their demands. They would do well to re-think their approach since their ‘war of independence’ is just adding to their misery and bloodshed. India, on the other hand, must make a choice between getting engaged in Balochistan or forming a partnership with Pakistan on Gwadar Port to get easier access to the planned gas pipelines through the port.

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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

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This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

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From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.