Monday June 24, 2019

Now, AIIMS patients can book OPD appointments via App

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AIIMS files (3)--621x414

By Newsgram Staff Writer

In a first for hospitals in India, the All India Institute of Medical Sciences is all set to launch an Android mobile application for the convenience of its patients to book and cancel OPD appointments, and access their laboratory test reports.  The new system known as ‘IVR Based appointment system’ makes it likely to book appointments.

The beta version of the app is out for use but only Old patients having UHID (Unique Health Identification number) can avail benefit  from it.

“The final version will be launched in the next few weeks after correcting all the bug reports from the beta version. The UHID requirement will be removed to make it possible for anybody who may not have visited AIIMS before to create a UHID with the app and then carry on with the functions of the app. So effectively, patients will have to just visit the hospital to see the doctor,” said Dr Deepak Aggarwal, professor of neurosurgery and in-charge of the hospital’s IT cell.

Keeping in sync with the digitization of services, this step is a welcoming one. This system is currently offered in two languages, English and Hindi. Based on the lines of IRCTC, there will also be a 25 per cent ‘tatkal quota’ for new walk-in patients for each department.

Private healthcare chains like Dr Lal Path labs, Max hospitals and Fortis already have an app for patients to access services and reports online.  This app designed by National Informatics Center (NIC), will soon be available for ios users.

“We have kept the interface as simple as possible, to keep it legible and clean. The immediate plan is to broaden the app by removing the UHID requirement, and then link it to Facebook or other social media platforms.” said Nikaash Puri, an independent developer of the app. He said that while the software is currently available only in English, it would be linked to Google Translate in the next three-four months to make it available in 12-15 languages.

AIIMS is also expected to incorporate their UHID system with the UID provided by the government, by April. Patients who do not have the app can do the same things on the AIIMS website under a section called patient portal.  With a view of making medical facilities mobile for people across India who visit AIIMS for treatment, this app is a way forward to do so.

  • Will indeed be a big respite for patients

Next Story

Uber Incorporates Several Changes to its App for Drivers to Improve their Experience

Earlier in May, ride-hailing drivers in cities across the US went on strike to protest unfair pay, poor working conditions and lack of transparency from Uber

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Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

Amid rising tensions over workers rights, global ride-hailing major Uber has incorporated several changes to its app for drivers to improve the experience for both newer as well as seasoned drivers.

Uber is testing out several new features for drivers, including a scrolling feed of promotions and gamified ‘quests’ that would be viewable before drivers sign in to start driving, The Verge reported on Thursday.

For newer drivers, there would be a ‘simulated trip’ to walk them through the virtual steps of their first ride before they commit to actually picking up passengers.

The update on Uber’s app comes at a time when ride-hailing drivers are supporting legislation in California that would reclassify them as employees rather than contractors.

The app would also give notifications to drivers for longer than average trips.

Uber app.

When drivers need to cancel a trip, the app would allow them to specify the reasons why – while a new feature would automatically accept the next trip to help the drivers earn the ‘consecutive trip’ bonus paid out by Uber, the report said.

Critics have dismissed these ‘gamified’ features as psychological tricks meant to keep drivers on the road longer.

Also Read- Amazon, Toshiba Announce First Budget-friendly TV with Dolby Vision

However, Uber argues that these features are popular with drivers because they often put more money in their pockets.

Earlier in May, ride-hailing drivers in cities across the US went on strike to protest unfair pay, poor working conditions and lack of transparency from Uber. (IANS)